Window cleaning service · Boston, MA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 127 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★143 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Eclipse Window Cleaning five out of five stars based on 143 reviews, highlighting the team's punctuality, professional demeanor, and thorough cleaning of windows, screens, and sills. Customers frequently note the company's responsive communication regarding quotes and scheduling, as well as the fair pricing for detailed work on both residential and commercial properties. The service is described as efficient and respectful, with no common criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 143 reviews (99% five-star).
Reviews on this page: 143 Google reviews (136 with written comments, 15 with photos).
Owner responses: the business replied to 99% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.
Eclipse Window CleaningWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eclipse Window Cleaning: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eclipse Window Cleaning: 100/100 on this factor. Category median: 97.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eclipse Window Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eclipse Window Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
143 Google reviews we collected
5.0of 5
5 stars14299%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 136 written reviews
100%praise
Praise383100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2652%
Reasonable2346%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9525%
Staff & attitude9525%
Would recommend7018%
Speed & response5815%
Price & value308%
Communication257%
Honesty & trust113%
What customers talk about
We read 136 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had a great experience with Eclipse Window cleaning.”
“George and his crew were so professional and personable.”
“Highly recommend and can’t wait til they come back in spring.”
“Each had a job to do, and they did it professionally and efficiently.”
“High quality service and good value for money because of the outstanding results.”
“Getting a quote from George was simple and he explained everything thoroughly.”
“He and his team were punctual, polite, trustworthy and very thorough throughout the job.”
People customers mention
George18 reviews
Christos4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eclipse Window Cleaning for 1 kind of job. Pick one to see what they paid and said.
Susan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
George and his crew were so professional and personable. They care deeply and do an outstanding job. Getting a quote from George was simple and he explained everything thoroughly. I have not seen this clearly out my windows for a very long time. They get 5/5 stars.
Reasonable priceWindow washing
Kelly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Had a great experience with Eclipse Window cleaning. George and Christos were very professional, polite and accommodating. They did a wonderful job, cleaning the windows and repairing our screens. I highly recommend their services!
Reasonable priceWindow washing
Susan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We are so happy with how our windows came out, thank you so much!! Also, your professional and attention to detail was much appreciated.
Great priceWindow washing
Mary3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Eclipse did an excellent job! The 3 young men were so courteous, respectful and they were such a great team. I would highly recommend!!
Great priceWindow washing
Madeline3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The Eclipse Window Cleaning team (of three) worked cohesively to complete the window cleaning in my home. My windows have never looked better. They cleaned the sills, screens, and exterior windows, and even removed the interior plastic grids to properly clean the inside of the windows. Each had a job to do, and…
Reasonable priceWindow washing
Maria7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a great experience with Eclipse Window Cleaning. George was very responsive via text to supply a quote and schedule the cleaning. He and his team were punctual, polite, trustworthy and very thorough throughout the job. We’re so pleased with the result and our windows are glistening. Will definitely work with them again!
George and his crew were so professional and personable. They care deeply and do an outstanding job. Getting a quote from George was simple and he explained everything thoroughly. I have not seen this clearly out my windows for a very long time. They get 5/5 stars.
Price assessment: Reasonable price
Services: Window washing
Response from the owner · a week ago
It was a pleasure meeting you, Susan! I'm so happy that you enjoyed your cleaning. Your support means a lot to us, we all appreciate you taking the time to write to us. We look forward to serving you again :)
Kelly McInerney1 reviewiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Had a great experience with Eclipse Window cleaning. George and Christos were very professional, polite and accommodating. They did a wonderful job, cleaning the windows and repairing our screens. I highly recommend their services!
Price assessment: Reasonable price
Services: Window washing
Response from the owner · a week ago
Thank you Kelly! It was great to meet you and your family. I'm happy that you enjoyed your experience. I look forward to serving you again!
Susan Munchbach3 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
We are so happy with how our windows came out, thank you so much!! Also, your professional and attention to detail was much appreciated.
Price assessment: Great price
Services: Window washing
Response from the owner · a week ago
Great meeting you Susan! Thank you so much for your support, it means a lot to us. We're very happy that you had a great experience. We look forward to serving you again!
Mary Keough-Anderson3 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Eclipse did an excellent job! The 3 young men were so courteous, respectful and they were such a great team. I would highly recommend!!
Price assessment: Great price
Services: Window washing
Response from the owner · 2 weeks ago
It was a great pleasure to meet you, Mary! We appreciate your support, it means a lot to us. I'm so happy you enjoyed your experience. We look forward to serving you again :)
Madeline S3 reviewsiTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
The Eclipse Window Cleaning team (of three) worked cohesively to complete the window cleaning in my home. My windows have never looked better. They cleaned the sills, screens, and exterior windows, and even removed the interior plastic grids to properly clean the inside of the windows. Each had a job to do, and they did it professionally and efficiently. Any obstacles my older windows presented were quickly remedied by the team. They are a young company just starting out, but they have all the "right stuff" to be quite successful.
Price assessment: Reasonable price
Services: Window washing
Response from the owner · 2 weeks ago
Thank you for your thoughtful review, Madeline! We really appreciate your support. It was great to meet you and I look forward to serving you again :)
Jacqueline Goodwin7 reviewsiTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Great meeting you Jackie! I appreciate your review, it means a lot to us. I'm very happy that you enjoyed your window cleaning. I look forward to serving you again :)
Maria Palermo7 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
We had a great experience with Eclipse Window Cleaning. George was very responsive via text to supply a quote and schedule the cleaning. He and his team were punctual, polite, trustworthy and very thorough throughout the job. We’re so pleased with the result and our windows are glistening. Will definitely work with them again!
Response from the owner · 3 weeks ago
It was great meeting you Maria! Thank you for your awesome review, it means a lot to us. I'm so happy that you enjoyed your window cleaning, and I look forward to serving you again :)
Gayle K3 reviewsiTotal number of Google reviews Gayle has written across all businesses on Google Maps, not just this one.
George, Christos, and Gavin are the most efficient, polite, and motivated young men I’ve met in a long time. My windows are sparkling clean, and I feel like they found windows I didn’t even know I had! They really went above and beyond. 100% recommend Eclipse Window Cleaning!
Price assessment: Reasonable price
Services: Window washing
Response from the owner · a month ago
Thanks for your review, Gayle :) It was great meeting you again, I'm so happy that you enjoyed your cleaning! We appreciate all your support, it means a lot to us. I look forward to serving you again!
Carolyn D7 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
After 14 months of construction George & crew worked their magic with a detailed track & crevice cleaning that I dint think was possible. Highly recommend and can’t wait til they come back in spring.
Price assessment: Great price
Services: Window washing
Response from the owner · a month ago
Hi Carolyn, it was great meeting you! I appreciate your review and I'm so happy that you enjoyed your cleaning. I look forward to your next clean!
Christopher PoulinLocal Guide · 36 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Eclipse was amazing. I suspect other reviews have confused this Eclipse with another outfit because they were super responsive, gave us a quote within hours, and were here when scheduled. Eclipse has high-tech equipment (where has that automated screen cleaning tool been all my life???), were respectful of our home, both inside and out, and the results were brilliant. The last time our windows looked this good is the day they were installed, and even then not as spotless, streakless, and sparkling as they are now.
Services: Window washing
Response from the owner · a month ago
It was great meeting you Chris! Thank you so much for leaving a review, we appreciate your support. I'm very happy you enjoyed your experience. I hope you have a great trip and I look forward to serving you again!
