How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%86+12.2Replies to reviews 7%20+1.4Craft & service penalty86−1.4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREEco-Bay Carpet & Upholstery Cleaning
San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 23 upholstery repair services · 4.9★ from 144 Google reviews
Report card
Percentile vs other upholstery repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Eco-Bay Carpet & Upholstery Cleaning for 5 kinds of job.
Eco-Bay Carpet & Upholstery Cleaning for carpet steam cleaning
Clear ✕All 14 Google reviews tagged “Carpet steam cleaning”
Had several rooms of carpet cleaned and was not satisfied with the results. The owner reached out to me and offered to redo the cleaning. We had Tino come out and he did such an amazing job. Carpets now look close to new with all the dark spots removed. Would recommend Eco-bay for any carpet and upholstery cleaning…
Tino is a good technician. He's hardworking and responsible.
Very quick, very thorough. This was a rental and carpets are quite old but the professional cleaning they did gave it a nice refresh!!
Excellent service
Contacted Rhonda last minute and they were able to send a technician the same day which I really appreciated! My carpet was really dirty due to our dog and they look great now. The technician did an excellent job! Would use Eco-Bay again!
I recently hired eco bay and they did a stellar job on our carpet and pet marked couch. The tech arrived on time and explained everything clearly. 5 stars!
The guys from Eco-Bay were in fact early, friendly, efficient and well mannered. They were gentle with moving my furniture. Cleaned thoroughly. Got the job done quickly as well. I will definitely have Eco-Bay back when it’s time to clean rugs again. Thank you!
Great service. Great carpet cleaning and fast drying. I will definitely use them again.
Also cleaned all the linoleum flooring in the bathrooms and the kitchen. Beautiful job and very professional. Are use the service to clean the house that my daughter was renting with seven other girls for school at Santa Clara they did a great job. The carpets were absolutely filthy and they did a beautiful job
Lucio did a great job on our carpet. We have pets that unfortunately messed up our carpets and he cleaned and sanitized them. The odor and stains were much improved or gone after his cleaning. I highly recommend Ecobay!
Lucio was the technician who cleaned 2 rooms of carpet and cleaned 3 pieces of furniture. He was very polite, friendly and professional He quickly found out what the job entailed and got to work . He got all the spots out of a high traffic area. I was very pleased with his efficient and thorough job
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 24 | $214–$327 |
| General carpet cleaning | 17 | — |
| Carpet steam cleaning | 14 | $176–$315 |
| Pet stain & odor removal | 13 | — |
| Area rug cleaning | 13 | — |
