How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%86+12.2Replies to reviews 7%20+1.4Craft & service penalty86−1.4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREEco-Bay Carpet & Upholstery Cleaning
San Jose, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 23 upholstery repair services · 4.9★ from 144 Google reviews
Report card
Percentile vs other upholstery repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Eco-Bay Carpet & Upholstery Cleaning for 5 kinds of job.
Eco-Bay Carpet & Upholstery Cleaning for general carpet cleaning
Clear ✕All 17 Google reviews tagged “General carpet cleaning”
Eco-Bay came to our offices and were amazing!! They got out carpet stains that other cleaners weren’t able to remove, and worked so quickly! Lucio was exceptionally helpful.
I was referred to this company by a friend to clean my parents carpet in their home in Mountain View. They went above and beyond. I highly recommend this company.
100% would recommend Eco-Bay for any and all carpet needs! They were able to schedule me for a consult the following day and my carpet was cleaned within the hour. For a carpet that is over 20 years old, it looks brand new after the cleaning.
The guys from Eco-Bay were in fact early, friendly, efficient and well mannered. They were gentle with moving my furniture. Cleaned thoroughly. Got the job done quickly as well. I will definitely have Eco-Bay back when it’s time to clean rugs again. Thank you!
Great experience- very pleased and would recommend!!
I wish I took before and after photos. They were amazing, arrived on time, and got to work quickly!!! They cleaned all our carpets, rugs, and couches and I couldn’t be more pleased by the results. Eco-Bay is a fantastic company to work with. I have already shared their contact information with friends!!
Lucio did a great job! He was on time and gave me a reasonable quote and he did it quickly!
Exceptional work!
Eco-Bay did a fantastic job, and I appreciated their commitment to customer satisfaction. They were very thorough, and they took extra steps to make sure that all of the stains were gone from my carpet. I would definitely recommend them to a friend or family member!
Lucio was an excellent technician. He was very knowledgeable and did a great job on our carpets. Very focused on doing the best job he could for me. You don’t see this positive customer focused attitude much in our world today. Thank you Ecobay!
Thank you Ecobay! The Tech were very professional and experienced in all our needs.. Explained in detail about how they were going to clean our carpets.. Thank you so much for a job well done! 5 stars guys!
Also cleaned all the linoleum flooring in the bathrooms and the kitchen. Beautiful job and very professional. Are use the service to clean the house that my daughter was renting with seven other girls for school at Santa Clara they did a great job. The carpets were absolutely filthy and they did a beautiful job
Lucio did a great job on our carpet. We have pets that unfortunately messed up our carpets and he cleaned and sanitized them. The odor and stains were much improved or gone after his cleaning. I highly recommend Ecobay!
Lucio was the technician who cleaned 2 rooms of carpet and cleaned 3 pieces of furniture. He was very polite, friendly and professional He quickly found out what the job entailed and got to work . He got all the spots out of a high traffic area. I was very pleased with his efficient and thorough job
Always a satisfied customer with Eco-Bay. Lucio always is very professional, does a great job and fun to visit with. I will definitely continue to use them for my cleaning needs! Gives great tips and got some stains out that I didn't think would be possible. Thank you for a job well done!!
I got same day service! The tech did a great job on my carpet. I stained my carpet with nail polish and he was able to get the stain out. He was professional, hard working and well mannered. I will definitely use this company again!
I got my couch cleaned and had a great experience with Eco-Bay. They were on time and made sure I was satisfied. Highly recommend
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 24 | $214–$327 |
| General carpet cleaning | 17 | — |
| Carpet steam cleaning | 14 | $176–$315 |
| Pet stain & odor removal | 13 | — |
| Area rug cleaning | 13 | — |
