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EcoGen Pest Control

Pest control service · Las Vegas, NV · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 81 termite control servicesPosition by Experts Score among all companies we track in this category. · better than 38%
4.9 ★★★★★ 1,414 Google reviews · 22 photos
96%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
57%reviews answered by the owner
$73typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

EcoGen Pest Control at a glance

Customers frequently highlight punctual arrivals, clear communication, and thorough treatments for ants, scorpions, and bees, noting that follow-up visits are often provided without extra charges. Pricing is generally described as fair for monthly services. However, some reviewers report significant issues with missed appointments, unresponsive text messages, and difficulty reaching human representatives due to automated phone systems.

  • Google rating: 4.9 out of 5 from 1,414 reviews (96% five-star).
  • Reviews on this page: 1,414 Google reviews (1,028 with written comments, 7 with photos).
  • Owner responses: the business replied to 57% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Termite Control Service serving Las Vegas, Nevada.

Data from Google, last updated November 2, 2026.

Score profile vs other termite control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction89Reliability86Craft & service98Value100Momentum100Replies to reviews92Satisfaction: 89 (median 92)Reliability: 86 (median 91)Craft & service: 98 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 92 (median 93)
EcoGen Pest ControlTermite Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoGen Pest Control: 89/100 on this factor. Category median: 92.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoGen Pest Control: 86/100 on this factor. Category median: 91.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoGen Pest Control: 98/100 on this factor. Category median: 97.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoGen Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoGen Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoGen Pest Control: 92/100 on this factor. Category median: 93.A
92

Bar = this company · dark tick = category median.

Star ratings

1,414 Google reviews we collected

  • 5 stars1,36096%
  • 4 stars272%
  • 3 stars40%
  • 2 stars20%
  • 1 star211%

Praise vs complaints

Phrases our text analysis found in 1,028 written reviews

  • Praise1,77798%
  • Complaints312%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price12829%
  • Reasonable28664%
  • Overpriced92%
  • Not sure245%
$73-19% vs typical termite control services

Middle half of what 338 customers paid ($61–$91) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude61834%
  • Quality & results39422%
  • Speed & response29316%
  • Would recommend20411%
  • Communication1649%
  • Price & value724%
  • Honesty & trust633%

What customers talk about

We read 1,028 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Exceptional service, very professional, punctual and very dedicated”
    “Was twice the price of the other places I called and when I asked why, kind of shocked, the girl was rude and hung up on me as I was saying I’m good.”
  • “David was super nice and he did a great job spraying my house to get get rid of scorpions, I can't tell just yet about the effectiveness because it i…”
    “I have had their service for years and since they got bought out the service is absolutely horrible!”
  • “Shows up when he says he’s going to show up, texts me updates and makes sure our services are taken care of on time each month!”
    “Made two appointments only for them to not show up and a slow receptionist making excuses.”
  • “I would recommend them to anyone looking for pest control services!”
    “10/10 would no longer recommend!”
  • “They’ve always shown up on time, been courteous and explained everything they’re doing.”
  • “$99/month for mosquito and pest control monthly service (and on-call when we need it) is a great deal.”
    “They are very expensive compared to other companies we have used and they only have been to our home once to treat so far.”
  • “He genuinely cared about making sure I was treated fairly and that I would not be charged for something I had never requested in the first place.”

People customers mention

  • Cruz 32 reviews
  • Andy 25 reviews
  • Mike 21 reviews
  • Joaquin 15 reviews
  • Phil 15 reviews
  • Jose 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired EcoGen Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

LS12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Juan came in early to spray the house. So far im satisfied with the service and haven't seen any insects or any scorpions at my place

Paid $80–100Reasonable priceHome inspectionGeneral pest inspection
DannetLocal Guide · 173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

This is a great pest control company that care about your fur babies! Dominic is the best!

Paid $60–80Reasonable price
Denise7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very friendly and thorough. When I first started with them I needed multiple visits to get things under control. They always responded quickly and came out multiple times as a part of the service without charging me extra.

Paid $20–40Great priceAnt extermination
Delia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing service. I had a bee infestation and it was completed they just have to come back and take the remainders. Amazing work and understood what had to be done since I was at work at the time. And did a pesticide spray around the house.

Paid $180–200Reasonable priceHornet & wasp exterminationGeneral pest inspection
Franco3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience with EcoGen Pest Control. The team was prompt, professional, and friendly, and their prices were extremely fair. They took the time to explain the treatment and answer my questions, and I appreciated their attention to detail. I would recommend them to anyone looking for pest control services!

Paid $60–80
Becki16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

No critters, No problem! I love a critter-free environment, thanks to LV Pest Control. Dominick did a great job 👏 👍

Paid $60–80Great price

Photos

Customer reviews

4.9 ★★★★★ 1,414 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Man Sif7 reviewsTotal number of Google reviews Man has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gavin S. Was very accommodating to our needs; it shows he owns his work and his worth. Thank you G. Keep up the great work

Response from the owner · 2 months ago

Hi Man Sif, Your positive review made our day! We're committed to delivering quality service, and we're grateful for your acknowledgment. Should you need any support in the future, we're here to help.

LS *12 reviewsTotal number of Google reviews LS has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Juan came in early to spray the house. So far im satisfied with the service and haven't seen any insects or any scorpions at my place

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Home inspection, General pest inspection
  • Pest type: Other
Response from the owner · 4 days ago

Hi LS *, Your satisfaction is our ultimate reward! We appreciate your positive feedback and look forward to serving you again in the future. Feel free to reach out if you ever need our assistance. Our team specializes in residential and commercial pest control, offering effective solutions for ants, cockroaches, crickets, earwigs, fleas, mosquitoes, rats, mice, scorpions, silverfish, spiders, and weed control.

Chelsi1 reviewTotal number of Google reviews Chelsi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Toni is always exceptional! Shows up when he says he’s going to show up, texts me updates and makes sure our services are taken care of on time each month! We appreciate you Toni (Susie and Chelsi)

  • Services: General pest inspection, Mosquito extermination
  • Pest type: Ants, Rodents, Mosquitoes
Response from the owner · 4 days ago

Hi Chelsi, Your feedback brightened our day! We're thrilled that you're satisfied with our services. Please feel free to recommend us to your friends and family. We'd love to assist them as well. We offer residential and commercial pest control, offering effective solutions for ants, cockroaches, crickets, earwigs, fleas, mosquitoes, rats, mice, scorpions, silverfish, spiders, and weed control.

Dawn Durham15 reviewsTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He is always in communication with us.

  • Price assessment: Not sure
  • Services: Home inspection
  • Pest type: Ants, Rodents, Cockroaches, Spiders, Mosquitoes, Other
Response from the owner · 5 days ago

Hi Dawn Durham, Thank you for your fantastic 5-star review! We're delighted to hear about your positive experience with our pest control services. Your satisfaction is our top priority, and it motivates us to continue delivering top-notch solutions. If you ever encounter any pest-related issues in the future, please don't hesitate to reach out. We're here to keep your property pest-free.

D Penn4 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service!

  • Price assessment: Reasonable price
  • Price: $140–160
  • Services: Home inspection
Response from the owner · a week ago

Hi D Penn, We appreciate your kind words! It's fantastic to know that our team met your expectations. We look forward to continuing to provide you with top-notch service in the future. Our team specializes in residential and commercial pest control, offering effective solutions for ants, cockroaches, crickets, earwigs, fleas, mosquitoes, rats, mice, scorpions, silverfish, spiders, and weed control.

Sha ChildsLocal Guide · 8 reviewsTotal number of Google reviews Sha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dom is exceptional. All the best to him in whatever he decides to do to do.

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Rodent extermination, General pest inspection, Bug & insect extermination
  • Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · a week ago

Hi Sha Childs, Thank you for your glowing review! We're delighted to hear that you had a positive experience with EcoGen Pest Control - Las Vegas. If you ever need assistance again, don't hesitate to reach out. Your satisfaction is our top priority. Our team specializes in residential and commercial pest control, offering effective solutions for ants, cockroaches, crickets, earwigs, fleas, mosquitoes, rats, mice, scorpions, silverfish, spiders, and weed control.

Doris Krumme8 reviewsTotal number of Google reviews Doris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a problem with ants and they came out within 2 days to fix the problem. Very nice and professional. Great job Las Vegas Pest Control.

  • Price assessment: Not sure
  • Services: Bug & insect extermination, Ant extermination
  • Pest type: Ants
Response from the owner · a week ago

Hi Doris Krumme, Thank you for your kind words regarding our pest control services. We're dedicated to ensuring your home remains pest-free, and your satisfaction reaffirms our commitment. If you have any questions or require further assistance, please feel free to reach out anytime.

Maleni Veliz4 reviewsTotal number of Google reviews Maleni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Servicio excepcional muy profesionales puntuales y muy dedicados

  • Price assessment: Great price
  • Price: $200+
  • Services: Home inspection
  • Pest type: Rodents
Response from the owner · a week ago

Hi Maleni Veliz, We're thrilled to hear that you're happy with our services! Your satisfaction motivates us to maintain our high standards. If you have any questions or need further assistance, please reach out anytime. Our team specializes in residential and commercial pest control, offering effective solutions for ants, cockroaches, crickets, earwigs, fleas, mosquitoes, rats, mice, scorpions, silverfish, spiders, and weed control.

MLocal Guide · 14 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gavin is very respectful & listens to what you need & gives advice how to prevent little critters ... DEFINITELY RECOMMEND HIM & the Company!

  • Price assessment: Great price
  • Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes, Other
Response from the owner · a week ago

Hi M, Thank you for taking the time to share your experience. We're dedicated to delivering excellent service, and we're delighted to have met your expectations. Don't hesitate to contact us if you ever require our assistance again. Our team is dedicated to provide high quality residential and commercial pest control, offering effective solutions for ants, cockroaches, crickets, earwigs, fleas, mosquitoes, rats, mice, scorpions, silverfish, spiders, and weed control.

Dannet HarveyLocal Guide · 173 reviewsTotal number of Google reviews Dannet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a great pest control company that care about your fur babies! Dominic is the best!

  • Price assessment: Reasonable price
  • Price: $60–80

EcoGen Pest Control on Google Maps →

Business details