WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
EcoGuard Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%30+4.5Craft & service 20%25+5Value 10%27+2.7Momentum 8%61+4.9Track record 7%94+6.6Accountability 5%6+0.3Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCORE

EcoGuard Pest Management

Better than 24% of wildlife removal services · #78 of 102

4.9★2,980 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
26%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

EcoGuard Pest Management for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.22
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$185–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 34/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 18 Google reviews tagged “Bed bug extermination”

William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

Technician never rang our doorbell, so I never knew he was here to unlock our gate for him. Because of this he was only able to service the front of our house. This is after they had to reschedule our service because a technician never came by for servicing last week. I have to add that this is unusual behavior for…

Paid $140–160Not sureSpider exterminationFlea & mite exterminationMosquito extermination
louis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Jerad was thorough and informative.

Paid $200+Not sureBed bug extermination
RezLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ruben Perez of EcoGuard Pest Management provides excellent service every time he visits our house. Hope the company hires more people like him. Highly recommended!

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Sean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He cleared the dead lizard and reset the trap. He's a great help and very friendly!

Bed bug extermination
BusinessLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

I am writing to formally cancel service.and never gonna renew with them I had to change my review from 5 Star to one star because No understanding No Flexibility. While I have been a customer for four years, I find the mandatory 24 month agreement policy to be unfair. Requiring payment regardless of whether service…

Paid $200+OverpricedAnt exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Quality
Kristofer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jarvon Jones is the most professional pest control expert that I have the pleasure of working with for at least 2 years now. He is very knowledgeable, professional, polite, and thorough in making sure that I get rid of my pests and rodents. I am always satisfied when he shows up to do my service. We need more people…

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
DiAnneLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

EcoGuard has been a reliable company to work with. They show up when they say they will be there and are very friendly. They always ask if there is anything else they can take care of for me. When performing a service they tell me exactly what they will do and their receipts are nicely detailed with the exact products they used.

Paid $200+OverpricedRodent exterminationBug & insect exterminationBed bug extermination
Katrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The service was really awesome, very patient and detailed about what needs to happen. This service was free. Thank you!

Paid $1–20Great priceSpider exterminationGeneral pest inspectionBed bug extermination
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great work and excellent customer service

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite inspection
basir4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

My account was billed for a service that I did not receive, and I’ve been provided with misleading information about it.

Paid $200+OverpricedTermite inspectionTermite exterminationSpider extermination
Henry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As always service was timely and polite

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Sally3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Casey helped me with de-webbed for spiders in garage, and spray the pest control in the garage corners. He also assisted me for the dog Iglo away from the patio, and spray the botton of the whole house for future prevention. He did a good job, easy to talk to, and very helpful. Thank you Casey!

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Professionalism+ Value
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceBed bug extermination
Shasta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Portia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $80–100Great priceFlea & mite exterminationLawn pest controlBed bug extermination
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
OliviaLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = EcoGuard, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (3 reviews)2024-Q2: 4.80★ (142 reviews)2024-Q3: 4.82★ (307 reviews)2024-Q4: 4.94★ (17 reviews)2025-Q1: 4.85★ (34 reviews)2025-Q2: 4.91★ (86 reviews)2025-Q3: 4.83★ (163 reviews)2025-Q4: 4.90★ (268 reviews)2026-Q1: 4.94★ (567 reviews)2026-Q2: 4.86★ (412 reviews)2026-Q3: 4.81★ (316 reviews)2026-Q4: 4.84★ (100 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$93-8% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 60%Overpriced 3%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%30+4.5Craft & service 20%25+5Value 10%27+2.7Momentum 8%61+4.9Track record 7%94+6.6Accountability 5%6+0.3Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
30
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
25
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
27
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
61
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
6

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+301 / −2
Professionalism
+349 / −2
Responsiveness
+306 / −0
Punctuality
+277 / −0
Value
+248 / −1

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