Auto glass shop · Bakersfield, CA · reviewed since 2011
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty67−3.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 48 auto glass repairiPosition by Experts Score among all companies we track in this category. · better than 2%
4.7★★★★★193 Google reviews · 11 photos
85%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Economy Body Parts & Auto Glass 4.7 out of 5 based on 193 reviews, with the owner responding to 26 percent of them. Customers frequently cite fast service, friendly staff, competitive pricing, and convenient scheduling options such as mobile installation or same-day appointments for windshield and window repairs. However, some low-star reviews describe negative experiences involving perceived price inconsistencies, installation defects, lack of warranty support, and difficulties obtaining quotes or communicating with staff.
Google rating: 4.7 out of 5 from 193 reviews (85% five-star).
Reviews on this page: 193 Google reviews (137 with written comments, 3 with photos).
Owner responses: the business replied to 26% of reviews.
Most recent review: October 10, 2026.
Service: Auto Glass Repair serving Bakersfield, California.
Data from Google, last updated October 25, 2026.
Score profile vs other auto glass repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyAuto Glass Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Economy Body Parts & Auto Glass: 72/100 on this factor. Category median: 91.B
72
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Economy Body Parts & Auto Glass: 69/100 on this factor. Category median: 90.B
69
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Economy Body Parts & Auto Glass: 67/100 on this factor. Category median: 96.B
67
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Economy Body Parts & Auto Glass: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Economy Body Parts & Auto Glass: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Economy Body Parts & Auto Glass: 9/100 on this factor. Category median: 55.F
9
Bar = this company · dark tick = category median.
Star ratings
193 Google reviews we collected
4.7of 5
5 stars16485%
4 stars147%
3 stars32%
2 stars32%
1 star95%
Praise vs complaints
Phrases our text analysis found in 137 written reviews
98%praise
Praise23698%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price7100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value6728%
Speed & response5322%
Staff & attitude4619%
Quality & results3916%
Would recommend2510%
Honesty & trust73%
Communication31%
What customers talk about
We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…ered all my Qs you can see why they've been around for 30 years Very fair prices I would highly recommend them…”
“I went to the business and ask for a quote and kept getting bounce around I finally spoke with someone while I was leaving then they say they won't be…”
“1/2 the price of Safelite They got me in for a same day appointment & answered all my Qs you can see why they've been around for 30 years Very fair pr…”
“Everyone at this shop are friendly and very knowledgeable.”
“The service received was top notch, honest, quick and reliable.”
“…an see why they've been around for 30 years Very fair prices I would highly recommend them…”
“This guy's are great, it seems no job is to big for them, fast , reliable and prices are great thank you guys”
“Answered all my questions and gave me a quote, no awkward phone call.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Economy Body Parts & Auto Glass for 5 kinds of job. Pick one to see what they paid and said.
GabbyLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Amazing Work. 1/2 the price of Safelite They got me in for a same day appointment & answered all my Qs you can see why they've been around for 30 years Very fair prices I would highly recommend them
Great priceAuto windshield replacement
Tony2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Saw the owner on Saturday.
He ordered new corner window the same day, and it was ready to be installed on the following monday.
Process took only 15 to 25 mins to complete.
A family owned business that knows how to get the job done correctly and smoothly.
Awesome work, Polo and Team
LennyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Everyone at this shop are friendly and very knowledgeable. I cannot be any happier with the outcome of the windshield on my '05 Lexus GX470.
Great craftsmanship at an amazing price. Make Economy Auto Glass your go-to shop for all your auto glass needs !!!
Great priceInstallationAuto windshield replacement
Greg6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I would like to give a huge shout out to Economy Auto Parts And Glass. They are family owned for over 30 years and I’ve been going to them for almost that length of time and it’s always the same. Nothing changes. Excellent service. Excellent work with excellent pricing! It was a nice surprise today I had a driver‘s…
Great priceAuto power window repairInstallation
Joshua5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The service received was top notch, honest, quick and reliable.
I appreciate all you did and the manner in which it was done.
Highly recommended!
Great priceInstallationAuto windshield replacement
Maryssa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Best prices in town, quick and accommodating too. I have 3 children and they came to my home to change my windshield. Will always recommend
Amazing Work. 1/2 the price of Safelite They got me in for a same day appointment & answered all my Qs you can see why they've been around for 30 years Very fair prices I would highly recommend them
Price assessment: Great price
Services: Auto windshield replacement
Response from the owner · 2 weeks ago
Gabby, thank you so much for the wonderful review. We are thrilled we could get you in same day, answer all your questions! We appreciate you! .
Tony2 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Saw the owner on Saturday.
He ordered new corner window the same day, and it was ready to be installed on the following monday.
Process took only 15 to 25 mins to complete.
A family owned business that knows how to get the job done correctly and smoothly.
Awesome work, Polo and Team
Response from the owner · 2 months ago
Thank you, Tony! I'm glad we could get you in, out, and on your way! We'll share your kind words with Polo and the whole team. They appreciate it.
Lenny SanchezLocal Guide · 17 reviewsiTotal number of Google reviews Lenny has written across all businesses on Google Maps, not just this one.
Everyone at this shop are friendly and very knowledgeable. I cannot be any happier with the outcome of the windshield on my '05 Lexus GX470.
Great craftsmanship at an amazing price. Make Economy Auto Glass your go-to shop for all your auto glass needs !!!
Price assessment: Great price
Services: Installation, Auto windshield replacement
Response from the owner · 2 months ago
Thank you Lenny! We appreciate your kind words and we are proud to be your go to shop!
Greg Silva6 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
I would like to give a huge shout out to Economy Auto Parts And Glass. They are family owned for over 30 years and I’ve been going to them for almost that length of time and it’s always the same. Nothing changes. Excellent service. Excellent work with excellent pricing! It was a nice surprise today I had a driver‘s window motor/regulator changed in my Ford expedition and was quoted an excellent price but then when I went to pick it up, they said it was a cheaper then I was quoted due to he was able to get better pricing on the parts that I needed and passed on the savings to me so that was a super awesome pleasant surprise! They always work with the customer and take care of the customer, and I definitely recommend them for all your automobile, glass and parts needs.
Price assessment: Great price
Services: Auto power window repair, Installation
Response from the owner · 3 months ago
Thank you Greg! We appreciate you being with us that long. Happy driving that awesome truck, see ya next time!
Karson Zimmerer2 reviewsiTotal number of Google reviews Karson has written across all businesses on Google Maps, not just this one.
Great customer service and fast repair for my Windshield. Took an hour
Services: Auto windshield repair
Response from the owner · 3 months ago
Thanks for the great review, Karson. We're thrilled our team could provide fast, friendly service and complete your windshield repair in an hour. We appreciate you choosing us and look forward to helping again if you need anything in the future.
Gilberto Espinoza1 reviewiTotal number of Google reviews Gilberto has written across all businesses on Google Maps, not just this one.
Really good customer service and professional and super helpful
Price assessment: Great price
Response from the owner · 4 months ago
Thank you, Gilberto! We’re thrilled to hear our team was professional and helpful. We appreciate your kind words and look forward to serving you again.
Joshua5 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
The service received was top notch, honest, quick and reliable.
I appreciate all you did and the manner in which it was done.
Highly recommended!
Price assessment: Great price
Services: Installation, Auto windshield replacement
Response from the owner · 4 months ago
Thank you, Joshua. We're thrilled to hear you found our service honest, quick, and reliable. We appreciate your recommendation and are glad we could help. We look forward to serving you again
Maryssa Maldonado3 reviewsiTotal number of Google reviews Maryssa has written across all businesses on Google Maps, not just this one.
Best prices in town, quick and accommodating too. I have 3 children and they came to my home to change my windshield. Will always recommend
Price assessment: Great price
Services: Auto windshield repair, Installation
Response from the owner · 6 months ago
Thank you so much, Maryssa! It was our pleasure to come to your home and take care of the windshield! We appreciate your recommendation and look forward to helping you again anytime.
Susan Tuttle3 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
What an easy and efficient experience!!
I was able to set an appointment via messenger. Answered all my questions and gave me a quote, no awkward phone call.
They came to my work and were done in no time. Friendly, fast and respectful. Highly recommend!
Price assessment: Great price
Services: Auto windshield replacement
Response from the owner · 8 months ago
Thank you, Susan — we’re so glad the messenger booking and on-site service made everything easy and efficient for you. We appreciate your kind words about our team and your recommendation. We look forward to helping you again whenever you need us.
Amy ResslerLocal Guide · 29 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
