How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%58+8.7Craft & service 20%31+6.2Value 10%58+5.8Momentum 8%82+6.6Track record 7%93+6.5Accountability 5%94+4.7Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREEconomy Exterminators
Better than 61% of wildlife removal services · #40 of 102
Economy Exterminators for cockroach extermination
Clear ✕All 188 Google reviews tagged “Cockroach extermination” · showing 100
Very good! Ira was very thorough and informative! Definitely recommend!
Same great service!
The price I paid was for a quarter and the service with Joshua was great!
Joshua was great! He was professional, knowledgeable, and thorough throughout the entire process. He took the time to explain what he was doing and answer all of my questions. The service was prompt and effective, and I really appreciated how easy they were to work with. I would definitely recommend them to anyone looking for pest control services.
They are pros and I have been a happy customer for years!
This was the first time using Economy Pest. Travis was my technician. He was superb. He was on time, thorough, respectful. He spent a great deal of time going over the process. He explained the chemicals used. I was truly impressed. I am very appreciative of the service that he rendered today!
They are always kind and responsive! We have been very pleased with their services for a few years now and will continue with them for as long as they service our area!
Been using economy exterminators for years. They are very responsive and super diligent, their price is very competitive and the team very friendly and knowledgeable
Economy is great, they schedule appointments as quickly as they can whenever I call, usually never more than 2 days out (faster if it’s an emergency.) I’ve had roaches, mice, and wasps over the last year and they’ve been helpful with them all and everyone has all been extremely kind and helpful. Thank you to Carlos,…
Edit- 2 years later- service is still working great for our home. Thank you to Sean’s help today. His professionalism and hard work ethic is always appreciated.
Awesome experience. Thank you! Sean was an amazing technician. Impressed me with his knowledge.
I have used Economy Exterminators for 15 years. They have always provided excellent service and advice.
Great service and follow-up support. Travis did a great job, answering all our questions and aliviating our concerns.
Our technician, Joshua did an excellent of explaining everything he did what look for going forward. Excellent customer service !!!
Christina was very friendly, knowledgeable and was able to schedule me quickly to resolve issues.
Excellent service. Team goes out of way to get things done which may not be in the scope. Highly impressed!
Paul was very professional and took care of the areas I was concerned about. We talked about a few items and he put my mind at ease. Looking forward to working with him again.
We love working with Economy Exterminators - the people are very nice, they are fast to come out, and always provide great advice on how to reduce pest issues. Their mosquito service works very well and we have had success with them helping to deal with several unfortunate insect issues inside our house. We have…
Travis and Ecomomy Exterminator staff are always professional, respectful, accommodating and friendly. They keep bugs and vermin out of my space.🥰
Everyone we’ve worked with has been so friendly and helpful. I can’t remember both ladies names that I spoke to on the phone but Natalia was very professional and friendly, made scheduling super easy. & Jeremiah did a great job with our home inspection.
Prompt service, great technicians, and always helpful with pest control issues indoors and out.
We moved to NC last year and our new house came with a few bug problems, and we were in urgent need of an extermination company. We have been extremely pleased with Economy Exterminators, and everyone we have interacted with has been terrific! We have a dog, and everyone they’ve sent have been intentional and…
Excellent customer service!! I called them after freaking up when we moved to our new house due to roaches. They came assessed and treated my house in less than week. Highly recommended
The tech was very thorough. Good job inside and out.
Punctual. Efficient. Great follow up.
Very pleasant people to work with and the service removed our Creepy Crawlers.
I just had my first visit from Economy Exterminators to treat the interior and exterior of my home for insects. Jay was very professional, helpful and friendly. He made sure to inform us of areas he would be treating inside the home as he worked so we could make sure our pets were out of harm's way. Once he was…
Even amidst a confusion regarding a site visit made to an incorrect property, Brandie F and her team quickly regrouped and helped me complete my needed service with professionalism, speedy execution, and consistent communication to keep me posted. I am able to meet my deadline for a client with how well they…
Natalia was very helpful, professional, and courteous. She answered all my questions quickly with confidence, pulled up my service agreement to confirm details, and was generally helpful overall. I appreciate the great customer service skills.
Thank you Johnel! Johnel always does a great job, is thorough, polite, professional, and respectful. He checks in with us to see if he needs to address any pest issues while at our house. Johnel has been to our house many times, is friendly and you can tell he enjoys his job and is a valued member of the Economy team.
I had the best experience with our technician, Colton. I was having a rough morning and he was genuine, kind, understanding and flexible. We need more people in the world like him. I would 100% recommend this company to others.
Quality friendly service provided by Jonell.Yes, Xavier did an efficient job.
Nice guy very professional
Economy Exterminators have been great for monthly service! They’re happy to work with us when it comes to working from home / dogs / toddler and are very understanding and accommodating. They’re also happy to do additional treatments, such as the interior and attic, whenever we request. Chris our technician is so…
We bought a house and called Economy Exterminators because it was who the previous owner used. Their free inspection was informative and our technician who came out, Ryan, was extremely knowledgeable and friendly while providing excellent work and advice for homeownership and maintenance in regards to pest control. We are happy thus far with our service!
Rain was great!
Ryan with Economy Exterminators has helped to treat a chronic challenge our business has had when other exterminators showed little results. I would recommend him and Economy Exterminators to anyone. Affordable, Professional, get results.,
Serviceman was thorough and attentive to my concerns.
Great company with great people. Looking forward to their service for the future.
Amazing customer service!! Amazing personality
I appreciated Rian coming in our center today to help with our roach issues. He was very professional as well as friendly. Thank for what you do!
The customer service from Economy Exterminators is excellent. The technician, Rian was professional, polite, knowledgeable, and hard-working. I would not hesitate to recommend this company.
Ryan was incredibly helpful and knowledgeable, he took times to listen to the concerns I had and answered questions I had. He went the extra mile and checked everywhere even my couch (:
This company provides excellent service! Every exterminator that has come out has done a magnificent job and goes above and beyond to get the job done. Today we had Rian and he was very professional and personable! Awesome company and staff!
Great service and Xavier was very professional! Strongly recommend Economy Exterminators.
Very professional and prompt service. All the technicians are friendly. They go to great pains to make sure we are taken care of and that our pets are safe while they are treating the house.
Rain visits our business every even month and he brings very good energy and does an awesome job and is very interactive with our team here in Raleigh.
Rain was very nice, he was quick and answered my questions if I had any. Overall he had a great personality!!
You get what you pay for. Hornets still build nests in our deck, despite them treating bimonthly, and fire ants are constantly an issue despite them treating the lawn bimonthly. Enjoy paying the extra money for the callouts. Another frustrating thing is the came during an absolute downpour one time. They treated…
We use Economy at our home and business and they are GREAT! All the technicians and support staff are super friendly and helpful and if we ever have any issues they show up within a few days and deal with them. Very good local business to support.
Russell was thorough, professional, and informative in helping us with our pest issue. A truly excellent service!
Robert did a great job. Very thorough and detail oriented.
Russel is always great! If bugs come back, he’ll come spray again. He is always kind and does his work well.
Initial visit went well. Look forward to having Robert tackle the pest problems at my home.
This is a regular service for our church, First Congregational Church. We get treatments for inside and outside The service representative was excellent and very polite. He treated all areas and made sure the areas were properly done. I notice a difference in this rep from some of the others who were not as concerned and helpful.
I have used Economy Exterminators for about 1 1/2 years and this company and my technician Russell is FANTASTIC!!! The company and Russell is always responsive and pleasant and do an EXCELLENT JOB!! Russell takes the time to educate me about what I am seeing and what I can do to prevent future problems. He is…
Great service!! Dependable!
We have been using Economy Exterminators for about a year now and are very happy with them. Russell is our amazing tech and is so kind, genuine, and truly cares that our home and those that live in it are taken care of. They always have time to come by quickly if we see increased activity and go above and beyond…
Bobby did an excellent job and is so nice!
Great service! Economy EX Team will go out of their way to take care of your bug needs and continue until the bugs are worked out!
A very polite and professional young men performed the service in a careful and efficient manner. Could not ask for better service.
Travis was very considerate and cordial. He did a great job.
They come and take care of things, and we no longer have bugs even though we live in a rural area.
Always effective and professional, Economy is the BEST! I am a very satisfied regular client for years.
I use Economy for my house and place of employment and am so so so happy! Travis services both and is so professional, thorough, and friendly. They make sure to be in the office before patients come in and understand that my dogs are in the backyard so they treat the front and come back when they know they are…
Russ with Economy is the absolute best. The service has been very good but Russell's professionalism makes it 10 times better!!
Called before arriving. Showed concern for the cats. Did the inside of the house first so I could lock up and go on errands. Then did the outside while I was gone.
Matt was very professional and honest. There was no pressure or attempt to upsell services. He did a thorough inspection at no charge and gave detailed information so I could make the best decision. The service exterminators we're on time for the scheduled appointment and we're incredibly friendly. They…
Economy is very friendly, very reliable, and reasonable in cost. We had bug issues due to a move and remodel, and all is under control now. Any questions or concerns, they quickly respond. I highly recommend them. They continue to treat our home on a regular basis. Happy with Economy!
They were friendly, helpful, responded quickly, and gave me some good information and peace of mind! I would definitely recommend working with them.
I’ve had fantastic experience with Economy, I had previously used another exterminator and I was still finding numerous alive roaches so I called Economy. Russel put my mind at ease and made me feel taken care of, since his first spray I have seen nothing but dead roaches … thank goodness! Thanks again, Russel.
This was the best experience I have ever had with an exterminator company. The supervisor, Matt Daniels, came out to inspect my home within one day of me calling to ask for an appointment. Went through my home with a fine tooth comb (would have cleaned better had I known he was going to do that!) to see exactly the…
Highly recommended!!
Russel treated our home with spray to safeguard our home against cockroaches and ants. His smile and laughter as he went about his work, and the extra care he took to establish a friendship with his customers makes him a cut above the rest. Thank you for assisting us Russel, and we look forward to you visiting us again soon!
Russell came up to service our home this afternoon, and during his treatment he was kind and courteous as always. He does a great job of keeping us pest-free including mice and spiders in the garage specifically. We enjoy every time Russell comes out for our bi-monthly treatment to keep us pest and rodent-free. We…
Economy Exterminators is great. Travis shows up like clockwork, is courteous and friendly, and goes above and beyond to ensure my service is top-notch. I can't re ommend them enough.
Friendly courtesy service. Routine treatment has all but eliminated the pest problems I experienced before.
We couldn’t be more satisfied with Economy. They are fast, effective, friendly, and always available when you need them. Our technician, Russell, has become one of our dog’s very best friends and is a pleasure to work with. We look forward to saying hello every month and he makes our experience as pleasant as it can…
Not the cheapest but service is excellent. Very responsive. Very thorough. Would definitely reccomend
We have used Economy Exterminators for several years now. Russell is our technician and he is wonderful! Always pleasant, always willing to explain the products and happy to go the extra mile to check out any issues we may have. You can tell he truly loves his job and helping people. Thank you Russell!
We’ve used Economy Exterminators since we opened back in November. Nothing short of exceptional customer service. Our technician is friendly, always on time and he does an excellent job meeting our needs. Great company. We really appreciate their business.
Economy Exterminators has done a great job taking care of pest control at our house. We initially hired them to take care of a cockroach problem at our new house and they now do regular treatments for our home. The problem was taken care of quickly and they were incredibly responsive when they were helping us get…
Great people, super friendly. Job done beyond expectations.
Professional, timely, friendly and a job well done.
Travis was very great to work with! Friendly, efficient, helpful, and transparent. Very pleased with our experience so far!
Great experience with this company so far. They came out for their initial spray and we saw a bug the next day. They were able to come out the next business day to spray the problem area again, showed up minutes before the scheduled time, and were as professional as the first time. With the exception of the bug we…
Always do a great job Take the time to explain everything that is going on with each inspection
My wife and I are very fortunate to have responded to a mailer from Economy that we received the very day we moved into our new Cary house in August 2020. Prior owners had not kept up with anti-moisture crawlspace maintenance over the 40 years since the house was built. Just like another reviewer, we took Economy's…
Great service, long time customer. Bottom line, they keep the house bug free!
Travis was timely, professional & offered appreciated suggestions to help us manage the pests we have coming in the house from our wooded lot. I look forward to working with Economy & would definitely recommend their services!
They are always friendly when treating the house. Knock down webs around the outside while treating. Ask me about any problems I have had in the past month and inform me of any issues they see when treating the house. They also always remind me that I can call if I have a problem between treatments.
Everyone at Economy has been super helpful and very nice. They are great to work with and do an excellent job. Plus I was able to get help ASAP and they were flexible for scheduling and showed up right on time. Their service is great!
I recently made the move to Economy Exterminators from another firm that I was with for over 10 years, but the service had declined and that included unreturned phone calls. I have found Economy's staff out of the Apex office responsive and very customer focused. The technicians, sales and office support staff are…
We live in a log cabin and the bugs were getting completely unbearable; roaches, black ants, crickets, spiders.... after the first initial visit it took care of most of the bugs we called again to have a second spraying due to the amount we had initially ever since then we have had nothing. We are on the maintance…
Travis showed as scheduled and was very polite and informative. Great service!
Michael came out and was a pro. Great guy to deal with and did a awesome job on our inspection. Thanks again Michael
I’ve been serviced by this company for nearly 7 years. Always punctual and thorough. Highly recommended.
Everyone here is super friendly, kind and responsive. I was happy to receive a call from them shortly after I submitted an inquiry and had my home treated the next day. Awesome service and very reliable!
Economy has done a great job keeping the bugs out of our house which is tough for a wooded lot like ours. Russell is always attentive to any issue we inform him about and a pleasure to speak with as he just wants to provide great customer service.
Russell takes great care of his customers, is attentive and responsive, and overall great to work with.
vs category
Blue = Economy, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%58+8.7Craft & service 20%31+6.2Value 10%58+5.8Momentum 8%82+6.6Track record 7%93+6.5Accountability 5%94+4.7Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
