Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%65+15.8Value 14%66+9.3Replies to reviews 7%63+4.5Craft & service penalty98−0.2Momentum penalty84−1.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

EcoShield Pest Solutions

Grand Rapids, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 3,597 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 65% of pest control services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 66% of pest control services.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 84% of pest control services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 63% of pest control services.B
63

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.438
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#123 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 438 Google reviews tagged “Bug & insect extermination” · showing 20

steve16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fantastic! William kept me informed every step of the way and double checked if I had any concerns or questions. Great experience. Kudos to eco shield and William

Home inspectionHornet & wasp exterminationGeneral pest inspection
Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Our tech today was friendly, thorough and professional. Very pleased with the service this morning. First rate.

Spider exterminationBug & insect extermination
CarolynLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

He was kind, professional and covered every detail.

Paid $100–120OverpricedHome inspectionHornet & wasp exterminationRodent extermination
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jonathan was very friendly and thorough!

Bug & insect extermination
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

On time and explained procedure to kill off harboring eggs and bugs

OverpricedBug & insect extermination
RichardLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very thorough and knowledgeable. Told me what he was going to do.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jonathan did a great job. We would like him to come every time.

Paid $160–180Reasonable priceBug & insect extermination
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

James is amazing. Attention to detail.

Paid $200+Reasonable priceGeneral pest inspectionBug & insect extermination
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Asa was very through and took the time to address our concerns.

OverpricedHornet & wasp exterminationRodent exterminationSpider extermination
DLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alex was thorough and acted in a very professional manner; asking a couple times if I had any questions.

Paid $140–160Reasonable priceSpider exterminationBug & insect extermination
Gabrielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our local ecoshield inspector, Jonathan, is fabulous! Always timely, professional, and warm demeanor.

Paid $120–140Great priceGeneral pest inspectionMosquito exterminationBee extermination
Sue14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Everything looks good, but I was not here.

Paid $160–180Reasonable priceGeneral pest inspectionBug & insect extermination
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This company has great service reps. And they do a great job!

Paid $160–180Reasonable priceHornet & wasp exterminationBug & insect extermination
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very thorough and provided a detailed explanation of services.

Bug & insect extermination
Laurie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ali was methodical, and made observations and recommendations as she worked. She provided a much more complete explanation of my options with the service and took my service to a new level of professionalism.

Rodent exterminationSpider exterminationFlea & mite extermination
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome service! My barn and shed look way cleaner!! The house is good too!! I would highly recommend!!

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
MaryLouLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alicia from EcoShield just sprayed for the spiders we started seeing on our house plus all around outside. She was very knowledgeable and very friendly too. Glad she came for our quarterly treatment. I hate spiders now I feel better!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Danielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Friendly, respectful and about her business

Paid $60–80Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ali was just here for my bi-monthly service. She was quick, efficient and very helpful.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Roger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Austin was personable, thorough, efficient, and professional. I appreciate his patience in answering my questions.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection

Show more bug & insect extermination reviews (418 more) →

Price

$166+40% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 66%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination438$66–$146
General pest inspection402$66–$136
Spider extermination342$73–$159
Home inspection339$66–$173
Hornet & wasp extermination321$99–$282
Ant extermination251$86–$246
Rodent extermination217$91–$323
Flea & mite extermination94$124–$323

Compare with