Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%65+15.8Value 14%66+9.3Replies to reviews 7%63+4.5Craft & service penalty98−0.2Momentum penalty84−1.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

EcoShield Pest Solutions

Grand Rapids, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 3,597 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 65% of pest control services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 66% of pest control services.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 84% of pest control services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 63% of pest control services.B
63

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.94
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 159
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 94 Google reviews tagged “Flea & mite extermination” · showing 20

Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job

Reasonable priceHome inspectionHornet & wasp exterminationTermite extermination
CarolynLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

He was kind, professional and covered every detail.

Paid $100–120OverpricedHome inspectionHornet & wasp exterminationRodent extermination
Laurie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ali was methodical, and made observations and recommendations as she worked. She provided a much more complete explanation of my options with the service and took my service to a new level of professionalism.

Rodent exterminationSpider exterminationFlea & mite extermination
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ali was just here for my bi-monthly service. She was quick, efficient and very helpful.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Austin was professional and personable.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Asa answered all my questions and took care of all my problems. I recommend him on doing a complete and thorough job.

Paid $160–180Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Shawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very knowledgeable, helpful and friendly,

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Norma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeff was so amazing, so thorough and explained everything he did! Treated things that were never addressed by our previous company! Love the fact they they stand behind their work and promise extermination of so many insects and rodents! Felt so great about their service and so glad they came to our door because of more neighbors switching to EcoShield!

Paid $120–140Great priceHome inspectionTermite exterminationSpider extermination
Roland1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Weather was crappie but did the spring prep fine.

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
d9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeff was very informative. His knowledge of insects and the products used is extensive. Joey (sales and inspection) also very knowledgeable. Both were friendly , courteous and had no problems answering my many questions. Had no intentions of hiring anyone but so glad I did. Thanx again guys!!

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Curt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Courteous and clean. Very professional, and friendly. We'd be happy to have her service our home again.

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our Ecoshield

Not sureRodent exterminationFlea & mite exterminationGeneral pest inspection
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John was very helpful. He showed me an aunt colony which she sprayed and explain other areas he treated.

Paid $140–160Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
MikeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great people! Quick and Friendly service!!!

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ali did a thorough job in treating my home for wasps and mice. She was very knowledgeable and sent me a text on where I could purchase a why trap for my wasp problem. That was very much appreciated. She went well above and beyond my expectations!

Paid $160–180Reasonable priceAnt exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
RACHELLE10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow, signed up yesterday and so excited for the services. They were here today and was prompt, pleasant and did everything they said they would. I recommend!

Paid $140–160Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
CraigLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Calvin, did a great job. Took special care around the house. Great job!

Paid $20–40Great priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, careful, and efficient! Alicia was awesome. She was mindful of our pets and our chickens as she implemented the treatment plan, She did a thorough job of inspecting, de-webbing, spraying, and more.

Paid $160–180Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
DaniLocal Guide · 184 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Justin was as sweet as ever! Early and very thorough, inormative, and spent a little extra time than he needed to as I sprung the basement on him last minute. I am grateful and have peace of mind. Thank you. Always happy with EcoShield and the employees.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Marcus7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience with EcoShield Pest Solutions from start to finish. The technician was professional, knowledgeable, and took the time to explain everything clearly before getting started. They were very thorough and made sure all areas of concern were addressed, which gave me a lot of confidence in the…

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination

Show more flea & mite extermination reviews (74 more) →

Price

$166+40% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 66%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination438$66–$146
General pest inspection402$66–$136
Spider extermination342$73–$159
Home inspection339$66–$173
Hornet & wasp extermination321$99–$282
Ant extermination251$86–$246
Rodent extermination217$91–$323
Flea & mite extermination94$124–$323

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