How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%65+15.8Value 14%66+9.3Replies to reviews 7%63+4.5Craft & service penalty98−0.2Momentum penalty84−1.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCOREEcoShield Pest Solutions
Grand Rapids, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 3,597 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired EcoShield Pest Solutions for 8 kinds of job.
EcoShield Pest Solutions for hornet & wasp extermination
Clear ✕All 321 Google reviews tagged “Hornet & wasp extermination” · showing 240
Fantastic! William kept me informed every step of the way and double checked if I had any concerns or questions. Great experience. Kudos to eco shield and William
Great job
Very friendly and thorough
I met Alicia for the first time, although she has provided service many times before. She was great at explaining what she was doing and why it was important. My house has been in great shape ever since she started.
He was kind, professional and covered every detail.
Ali did a great job explaining what she was going to do during her inspection. She also gave me some advice about getting rid of the wasps around my property. She also went over her finding in the bait stations. She did a very thorough job. Thank you, Ali
Asa was very through and took the time to address our concerns.
This company has great service reps. And they do a great job!
Alicia did an amazing job! I hope we get her her every time!
Awesome service! My barn and shed look way cleaner!! The house is good too!! I would highly recommend!!
Ali was just here for my bi-monthly service. She was quick, efficient and very helpful.
Ali was very helpful and thorough with treating/exterminating the bees/wasps! Great job!! Very happy with Ecoshield Pest Solutions thus far! They have been out multiple times to rid the area of these pests and everyone has been personable and professional! They also tell us to not hesitate to call if the bees/wasps…
Austin was personable, thorough, efficient, and professional. I appreciate his patience in answering my questions.
Hired EcoShield to kill off a yellow jacket nest that was behind my house bricks and siding, and perimeter spray barrier for ants and spiders, etc. Henry was on time and was extremely informative and helpful. Thank you!
Austin was professional and personable.
John was professional and communicated well about the work he was going to perform and eventually did perform once the weather cleared.
Jeremy was very professional. He explained everything he was going to do, completed the work efficiently and explained the work again.
Ali was great, she did an inspection and sprayed.
The guys did a great job!!
Very professional, when finished showed me a few things extra that was found. Let them know of some bee's and took care of them. Did a better Job than the last company that didn't even have bait in the bait boxes.
Austin and team were great. Very friendly and explained everything they were doing and seemed very knowledgeable
Stacy was very friendly and did a great job.
Asa answered all my questions and took care of all my problems. I recommend him on doing a complete and thorough job.
Otis was very kind and efficient and seemed to do a very professional job.
James & Andy did a great job. They were professional and down to earth in how they explained what they were doing and why they were doing it.
Excellent work. Great communication. Responded in a timely manner. Overall, great job
Alicia is a dynamo…she performed the services with care, thoroughly and attentively, gladly sharing information. Hope to see her again!
Chuck is a professional! He was on-time, he explained very thing he would do as part of the initial visit, and he assured us of how this initial application would handle thee problems. The work was done quickly and thoroughly. When he finished, he explained what we could expect with our initial application, when and…
We have always been pleased with our service and the treatment. All of the technicians have been professional, friendly, polite and informative. Today Bryan treated our home and went above and beyond to treat a certain area, and for that we say an extra thank-you. Bryan has treated our home before and has always…
Always had issue with ants making their way into our house but since EcoShield has serviced our residence we have very little issue with them. Also no more paper wasp nests on the outside of the house.
Stacie did a phenomenal job our first application. She was professional and friendly, worked hard late afternoon in 92° heat, and we were well-pleased with her work.
I was having problems with another company and Dillion was super nice and extremely helpful. The tech came the very next day for the first treatment and Stacy was very friendly as well. They have a much better program than the competitor i was using. I am very happy so far.
Jeff was very informative. His knowledge of insects and the products used is extensive. Joey (sales and inspection) also very knowledgeable. Both were friendly , courteous and had no problems answering my many questions. Had no intentions of hiring anyone but so glad I did. Thanx again guys!!
Dakota did an excellent job. Very quick and very knowledgeable.
She was very throughral in communicating and doing the job. Thanks for calling ahead of the appointment.
The techs was kind, thorough and profession. Our sales repp was out of this world, cannot say enough good kind things. Very polite and professional. Jeff Umina Noah Shotwell highly recommend Service at 556 Discovery Dr Wayland, MI
Ali was very detailed and personable. She provided great customer service.
Jeff did an excellent job! He was professional, knowledgeable, and very thorough. He completed a full inspection and treatment and took the time to explain everything clearly. Our experience was much better than with Greenix. Highly recommend Jeff and EcoShield Pest Solutions!
Friendly and quick service. Thank you!
Jeff was very thorough and did a great job, he left some follow up notes for the group to attend to as well. Nice job
Jeff serviced our property and did an admirable job. He was deliberate, thorough and efficient. He showed up on time and took a lot of time to complete his work. This is a new service for us from this company and spent more time completing the job as compared to previous company at a lesser cost. Time will tell but we're very happy with Ecoshield.
Working with Jeff was a great experience. He was very professional and he explained what he was doing and why. The questions I had were explained so I had a total understanding of the process in what the insects are doing and how they will react after the treatment. I was really impressed with the prep work. He did…
Ali is a terrific young lady who is very knowledgeable about the use of pesticides around my home. She is careful around the birds we have here too!
Austin was thorough and easy to work with. This is my first time with EcoShield and the cost is reasonable and the service has been top notch.
Ali is amazing! So sweet and really took her time to look at my property to understand what pests were giving us problems and finding their homes. She was efficient and thorough. Loved working with her!!
Did a treatment and preventative for rodents and other pests on my home. Friendly and knowledgeable.
Asa was amazing! He came out on time, treated every area and communicated directly with me via text, going above and beyond. He even went back to an area I inquired about and provided extra treatment and care. Thank you!
Great people! Quick and Friendly service!!!
Ali did a thorough job in treating my home for wasps and mice. She was very knowledgeable and sent me a text on where I could purchase a why trap for my wasp problem. That was very much appreciated. She went well above and beyond my expectations!
Steven was great. Very polite and efficient.
Henry was very pleasant.
Very professional and left a hand written detailed note, which I appreciated. The tech explained how to protect our hummingbirds.
Great exclusion work (red squirrels). Problem solved. Ullha was great with me on the phone.
Very detailed explanation of services rendered. Very polite.
Wow, signed up yesterday and so excited for the services. They were here today and was prompt, pleasant and did everything they said they would. I recommend!
Courteous, respectful young man. Seems responsible and efficient. Thank you!
Reputable company , very good at explaining the process of keeping your yard bug free , very professional and courteous !
The TEC was on time and very polite and friendly, she shared what the process was going to be and how long it would take. She also had a great care for the environment and the pets we have! We would welcome her back anytime!
Very professional, careful, and efficient! Alicia was awesome. She was mindful of our pets and our chickens as she implemented the treatment plan, She did a thorough job of inspecting, de-webbing, spraying, and more.
Johnny on the spot
Very helpful…. Listened and replied very thoughtfully…. Gleaned a lot of “bug info” from by him!
Just spoke with him a couple of minutes but seemed to be pleasant!
Eric went over and above on my service call today as always! Thanks Eric!
Calvin was fantastic, super friendly and efficient! Justin was friendly and thorough. Scott was a good listener, great to work with and thorough.
Justin was as sweet as ever! Early and very thorough, inormative, and spent a little extra time than he needed to as I sprung the basement on him last minute. I am grateful and have peace of mind. Thank you. Always happy with EcoShield and the employees.
I had a great experience with EcoShield Pest Solutions from start to finish. The technician was professional, knowledgeable, and took the time to explain everything clearly before getting started. They were very thorough and made sure all areas of concern were addressed, which gave me a lot of confidence in the…
John did the requested service, was pleasant, thorough, knowledgeable, and asked if there was anything else needed. He reiterated if we did need anything or something isn't right, just call EcoShield.
Jeff was awesome and did an awesome job!
Henry was great fast efficient, very friendly man.
Jeff was great. Explained everything to me and was personable.
Aaron did a fantastic wiping down webs, wasp nest, etc. and treating the areas too. He provided excellent communication throughout the time he was here. He was also a very polite & professional young man!
Eco shield is a solid environmentally friendly company. Their tech Scott is top notch.
Very courteous of the house and belongings. My wife had nothing but good things to say about how the treatment was performed, and how encounters with some insects that came out, bearing the treatment as a result were handled. I want to acknowledge Odis’ work and Kyle C. For thoroughly reviewing the services and…
James worked hard on our property. He did many tasks. I felt the work he did was a good value for the initial day. . Also he communicated throughly with me. I look forward to him returning.
Very professional and friendly
He was here in a flash. He sprayed all the wasps areas, removed the old nests and put the poison out for the critters. We will see if ant free, wasp free, and mouse free in the next month.
Very professional and knowledgeable
Scott was very attentive to our concerns and gave us advice about future applications.
Jesse was very informative and friendly.
EcoShield always does a through treatment on every call! They do great work. Scott was very professional and even cautioned us about our pets safety by waiting after he left for 45 minutes to keep them safe from the application!
Calvin does a great job
I think it was good. I didn’t know he was here really. I didn’t interact with him. My husband did. Not here long he said
Zack was very pleasant and professional. Did a great job.
Eric did a great job! Especially focusing on the dreaded stink bug removal and rodents
Tech was polite, worked hard and explained what he did. Also went beyond his duties and removed some fallen branches from the roof with his extended pole. Very helpful.
Zach did a through exam on our yard and found some rodent activity and quickly put up some rodent bases. Cleaned up all the winter junk getting ready for a big & rodent free spring.
On time, very professional
Great service by Eric,butt lied to by your sales man Abraham about length of contract, gave me a three year contract that I was unaware of..
Make it nearly impossible to cancel offer “discounts” when trying to cancel and still charge you full price and their phone center is nearly impossible to understand this place is a nightmare to deal with and would not recommend to anyone
Scott the technician was very friendly and helpful. Still did a good job even in nasty weather .
The tech was friendly. He came to the door and explained what he would be doing. He worked well and we are quite satisfied.
Professional and knowledgeable
Great experience so far from the tech from this place. Justin, Xavier, and Joshua all did an excellent job.
Wonderful interaction, very well spoken and knew exactly what to do. Jonathan was great! Thank you.
My initial review stemmed from a link EcoShield sent me after a customer service call. I simply wanted to share that I felt the service I received was overpriced — that’s all. I’m not saying the service itself isn’t good; the technician was polite and professional. I just know there are other pest control companies…
Lake N. was very thorough and answered my questions regarding chemicals used and what they were used for. Hope to have him on the next treatments.
Scott was friendly, knowledgeable & courteous
Scott did a fantastic job today! He went above and beyond to make sure he treated our entire home and yard. He answered our questions and highly suggested we get the home inspection for the various pests that the company offers in the package we purchased. We hope to see Scott again and will be sure to tell…
Love EcoShield and Justin did a great job, sprayed, checked the mouse bait, swept the garage of spider webs and answered several questions. Also knocked down some pesky wasp nests and probably a few other items I forgot to mention. And he was friendly and polite and knowledgeable. Kudos to you Justin!
Scott was right on time and performed his duties to my satisfaction. He was a great guy!
Steven was great to work with. I showed him where I had discovered a nest and he took care of it along with my usual treatment plan. Very polite and thorough! Thank you!
Joshua M. was thorough and excellent, surveying and treating all vulnerable areas.
Jayson was very pleasant and actively listened to me. I liked the way he treated my house and outside.
Asa is very thorough and asked about bug problems to conquer.
Jonathan does a great job advising and protecting our home. He has a lot of years in the industry and is courteous and informative. Great service!
The ant product is the best. I like that it’s safe for kids and dogs.
I wasn’t home but husband was and he talked to her. He said was very pleasant and she did a great job.
Excellent customer service from Jace
Awesome service, as always!
Great gal. very conscientious knows what she's doing as far as I'm concerned, she's the best person we had out here so far
Very professional and courteous
Calvin did a great job.
Ali is very nice, kind , knowledgeable about which plants to spray. She is careful to avoid spraying pesticides on garden plants. I learned from her about saving the butterflies I cultivate.
I wasn’t there when the service was done but it appears, by the lack of wasps, that she did a great job.
Took on a hive of a bees like a Champ! Made sure all the wolf spiders don't want to live at my house no more either
Scott did a great job. Friendly and professional.
Very thorough and kind.
Great service
Beware of what you signed up for. I was told by Zach who came knocked on my door that this can be cancelled at anytime at no extra cost, but when I called to cancel, I was told I will be charge $250 for cancelling. I was fed a lie so they can signed me up for 2 years of service when there's a cheaper options out…
Xavier is very knowledgeable and was very thorough when he treated my home.
Joshua was very polite and informative on his work....very happy with his service
Steven performed the 1st application and was courteous and knowledgeable. The wasps in the siding have been addressed and looking forward to a safer (sting free) environment, as well as deterring other pests.
Scott was professional and arrived at start of schedule time. After inspection gave detailed review. Have to say compared to other larger companies that always canceled apt due to my location, I love the flexibility and not having to worry they will not show up.
One time courteous
Everything is perfect. Thanks.
Michael did a great job getting me an appointment the next day!
Very caring very efficient. Follow up. I’ll take care of my issues.
Steven did a superb job and he was very pleasant to interact with, I am very happy to continue using this company for all my pest control needs!
Jayden was a very pleasant young man and I enjoyed talking to him. He explained what he did very well.
Spoke with Angel regarding our service. She was polite, helpful, and fulfilled our request for quick treatment for insects.
Robert was very professional. He fully explained the process and kept me informed through the treatment. He was also very friendly and arrived at the time scheduled.
Service Technician that came out today was very nice and knowledgeable and very professional.
Allisa was very thorough, friendly and informative. We're very happy with her work. Thank you Allisa !
Hayce was very quick and helpful with my issue and solved it for me. Thanks so much ..!!!!
Very happy with Jackie’s attention to detail and thoroughness
Calvin was awesome!
Mason was absolutely fantastic. He was super knowledgeable and worked in depth. I didn’t feel rushed and he had patience with our questions and needs. I would recommend this company for pest control based off services rendered. I will be sharing our experience with friends and family.
Scott was very thorough around the house. Appreciate the help
Shiela Was a great help
Chuck did an exceptional job for us!
She introduced herself, was polite and considerate.
Treatment was done in a timely thorough and neat manner
Efficient in getting the job done
Mason was very professional and thorough. He explained everything he did, and pointed out some things that hadn't been noticed in the initial inspection, which there was no additional charge for. Most importantly, he removed the wasp and bee nests 😄
Luca and Brin are awsome they inspected and they did what was needed to get the bugs away from the property
Cristian did my inspection and Ace serviced my property. Both young men were very polite and seemed very experienced in their jobs. I was very satisfied with both gentlemen.
Asa was the sales rep, knows his product and how it all works, answered ell questions well. Calvin is the tech and proved everything Asa said as correct. I have a tricky back gate and Asa communicated that to Calvin and Calvin made sure it was secure so my dog couldn’t escape! Thank you Calvin for a great and thorough job!
Great, thorough work. Good communication.
I had never heard of this company. I was skeptical but open to see about services. I am new home owner and needed bug/pest service. A little pricey but I am not disappointed. Xavier (the tech) left my home and I could not be happier. He was friendly and knowledgeable. I appreciated how he explained things and walked…
Robert who came out did an excellent job. He's got outstanding customer service an would recommend him to everyone. That guy deserves a raise hahaha. But in all honesty I would recommend Robert 100%
The Techs were quick and efficient. They also hit an area of concern of mine a couple of times to be extra thorough. They listened to my concerns and explained everything well.
Fast friendly and professional
Mason and Alicia (Ali) did a great job with the service provided for our pest control program. Mason was my initial contact and explained their services and wrote my service contract. He arrived at my house for the initial application along with Ali the service technician. Ali explained what she was doing and did…
Calvin & Luca were great today. They arrived and explained everything that was going to be done. Very efficient and friendly. Check them out if in need of bug service.
Calvin and his work partner was very courteous on time and came back to a property that they had already serviced. I believe this is a one of a kind type of service. This young man went above and beyond thank you Calvin!
Eric did a great job of reviewing my site, explaining where to issues are and what he did to control ticks and mice. Thorough job done.
Well done, very professional
First service today so can’t rate if it’s effective yet. Jackie showed up at the appointed time and was kind and courteous. She did a thorough job!
Did a very nice job, she went over everything that she was going to do before starting the job with an understanding of the chemicals used, she was pleasant and friendly, and a thorough job.
Calvin did great taking care of us and helping to get a handle with all the insects around our house. Very pleased with his efforts!!
Kelvin was diligent and thorough during our first treatment. Can't comment on effectiveness of the treatment until time has passed and additional treatments are performed, but hopefully this is the beginning of the end for our spiders, crickets and wasps!
Gabrielle was very professional, thorough, and informative during the service. Very happy with my decision so far!
Xavier was our technician today. He was friendly, well spoken and thorough in his explanation and work performance. Highly recommend!
Seemed to do a great job. Was super friendly and explained what he was doing.
The technician was knowledgeable, and shared all that he did we me. I’m very satisfied with his application. He was very easy to talk with.
Our service technician Grant was great. He came over and walked through all the areas of concern on our property and was very communicative about his process and service. Would recommend!
Calvin did a great job! He explained the process, made sure to remind me to have all windows closed, and let’s inside, and made sure I did not have any questions before starting. He was very thorough, taking down any hornet as he found and taking down any cobwebs before treating. After he finished, he explained…
Very nice and punctual
The first service was today. On time and very thorough job. I was very impressed. Xavier the tech explained everything he did and why. Showed me places where trouble has been I was not aware until he pointed it out. I look forward to their next visit. Roger
Charles was friendly and knowledgeable
Xavier did a great job!
Charlie did a great job
Justin did a great job. He came on time and was very efficient. This was the first time i’ve used this type of service. Will know in a few weeks how it was if it worked gor my wasps Right now i would recommend them.
Very knowledage technician and did a great job! Now we are wasp free and hope to stay that way.
Dakota was very thorough about what he was doing and how the insects work
Very thorough technician. Very professional. Sent follow up pictures.
Josh was very professional and knowledgeable.
Our technician today was Calvin. He was friendly, polite, and knowledgeable. He conducted himself in a professional manner and did an outstanding job. Thank you Calvin. Mark
Very professional, showed me where some pests were invading.
Asa was professional, friendly and very thorough. He did fabulous work for us and we couldn't be happier.
Knowledgeable and friendly, great service
Jackie was great! Very friendly and very knowledgeable!
He didn’t get to our home until late in the evening I felt bad because he is still working at that time of day maybe it’s the normal but still makes for a long day. He worked very hard while he was at our home
Cal did a great job, insect and rodent extermination
Grant did an awesome job getting rid of our pests!
Srayed granules spread mouse baited traps.srayed ant hills
Kelvin
My guy did an awesome job and needs a raise!!!
Lee was very helpful in answering all of my questions. He went really went above and beyond. Also, I really appreciate being provided with a detailed list of all of the products that were used on my property. So far I would say EcoShield's services are well worth the price. Thank you!
Josh was great! Took care of business and was great to deal with
In and out quick service no issues awesome friendly people.
Bonnie is just a GREAT representative of the company. She always goes above and beyond!
Josh came to do our treatment. He was professional and did a good job
This company has been great with all our bug concerns! We have had Josh come out 2 times and he has been quick and willing to answer any question we have! 10/10 recommend for anyone dealing with unwanted pests in and around the house!
Josh did a great job was very professional and personable it was an awesome experience
Josh is super great! He is super personable and excitable about what he does to provide a better animal free environment for his customers. I would highly recommend eco shield if for nothing more than to get to meet Josh. Josh continues to come in and be super great to work with. We are super happy with him as our tech!
Robby B
Josh was my tech today. And as usual, he did an awesome job. Always a pleasure doing business with him.
Josh was very professional.
Lee was great. Very professional and friendly. Took the time to make sure I understood the process.
Explained everything very well
Josh was so helpful, kind, and knowledgeable! Thank you!
Josh did an awesome job helping with our needs! He quickly got rid of a horrible bees nest in our brick! Thank you so much!
Worked with Josh and it was
Matt and Justin were great to work with!
Josh did a great job servicing our gone. He was courteous and professional and found a nest that I had not noticed. Excellent job.
Josh was efficient.
Josh was amazing and professional. He explained the way it works and how the deterrent will spread through the colony to keep the bugs away. I am very happy with this service!
Josh came by and was quick, thorough, friendly, and very professional. This is only our second visit from the company and so far we are very impressed.
Josh was great!
Josh came out and did the monthly treatment and did a great job.
Josh was friendly and professional! Great experience with this company overall! Highly recommend!
Josh was on-time and did a great job, as well as explaining what treatments were performed
Christian did an excellent job! He explained the process (spraying and dewebbing) and was patient with my questions. He was personable, but extremely professional! Please send him back again!
Christian and Robert were very thorough and professional. Immediately introduced themselves, explained the process, quickly went to work. Very satisfied.
Josh was very courteous and knowledgeable. Just like the last team he was quick and polite
Josh
Josh has been amazing! He explains everything with detail and has been very patient and gets here quickly to take care of any problems that have risen! Definitely 5 out of 5 stars!
Josh came to do our 30 day reinspection/treatment today. He was on time, very courteous and took care of all of the concerns I had. EcoShield has been great!
I had started a message and it disappeared, gone. The man today did an amazing great job! Very friendly and answered questions. I’ve totally lost his name, He was someone different from last time. Thank You 🙋🏻♀️
Very friendly, happy, nice to my kids, thorough with information.
Josh was very professional
Josh the technician who came to spray was very professional and knowledgeable. He made sure to answer all of my questions before he left. Everyone who I have been in contact with so far has been great.Thank you!
Quickly done haven’t seen as many bees.
Very nice. Pointed out things I didn’t see.
Great service from Christian R.
Josh Reed
Responsive to my questions about today's services. Service person was polite and respectful.
Great customer service. Very informative!
Josh is an expert in his field and I appreciate his professionalism and attention to detail.
Josh was great! He answered my questions and provided quality service. Much appreciated!
Michael was the tech who provided the service. He was professional, friendly, very informative and made sure we were happy with the service provided
They were just here today, so I can't comment on the quality of the service as yet. But the young men that were here were very polite and professional. They came to the door to let me know they were here and asked if there were any particular problems. And they let me know when they were done. We just did outside.
Their sales guy Anthony stopped by on a cold call and was friendly and upfront with what they could and couldn’t do. He also gave us a good rate and got us scheduled for 2 days later. The Tech Christian stopped by and was super friendly and efficient, came in did his job and got out. They swept the whole basement…
Great experience thus far. Josh was great and informative!
Just had Josh come out and check out our house! We just had some house spiders but I’m glad that he treated the backyard for bees, ants, and even TICKS! 👏🏼 Josh taught us a lot about the next steps and what to expect. 5/5 Josh needs a raise - he is so fun!
Christian was very personable and professional.
Both sales Jodan and Josh installer were both polite and professional
Christian was on time and very professional. He was quick but thorough.
Josh the entomologist exterminator was super friendly and very knowledgeable and actually excited to share his knowledge of bugs. And also surprisingly quick for the area and services that he covered
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 438 | $66–$146 |
| General pest inspection | 402 | $66–$136 |
| Spider extermination | 342 | $73–$159 |
| Home inspection | 339 | $66–$173 |
| Hornet & wasp extermination | 321 | $99–$282 |
| Ant extermination | 251 | $86–$246 |
| Rodent extermination | 217 | $91–$323 |
| Flea & mite extermination | 94 | $124–$323 |