Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%65+15.8Value 14%66+9.3Replies to reviews 7%63+4.5Craft & service penalty98−0.2Momentum penalty84−1.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

EcoShield Pest Solutions

Grand Rapids, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 3,597 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 65% of pest control services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 66% of pest control services.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 84% of pest control services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 63% of pest control services.B
63

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.342
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#93 / 203
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 342 Google reviews tagged “Spider extermination” · showing 20

Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Our tech today was friendly, thorough and professional. Very pleased with the service this morning. First rate.

Spider exterminationBug & insect extermination
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job

Reasonable priceHome inspectionHornet & wasp exterminationTermite extermination
Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ali is very thorough, even told us to remove hummingbird feeders so the spray wouldn't contaminate the feeder earlier this summer. Spider population was very low this summer, and with living on a lake, that is saying something! Ali answered all our question with knowledge & confidence.

Paid $140–160Reasonable priceHome inspectionRodent exterminationSpider extermination
CarolynLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

He was kind, professional and covered every detail.

Paid $100–120OverpricedHome inspectionHornet & wasp exterminationRodent extermination
RichardLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very thorough and knowledgeable. Told me what he was going to do.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Asa was very through and took the time to address our concerns.

OverpricedHornet & wasp exterminationRodent exterminationSpider extermination
DLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alex was thorough and acted in a very professional manner; asking a couple times if I had any questions.

Paid $140–160Reasonable priceSpider exterminationBug & insect extermination
Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Guy who came was very nice and professional. Very pleased

Great priceHome inspectionSpider extermination
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ali did a great job. She spent the time necessary on our house which is the first time I can say that after using ecoshield for several years.

Rodent exterminationSpider exterminationGeneral pest inspection
Kathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jereme did a great job treating for spiders at my house, and even in my spider-filled garage, with a genuine smile and without judgement!!! We’re trying new ways to get these spiders, and I’m so happy!!

Reasonable priceSpider extermination
Laurie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ali was methodical, and made observations and recommendations as she worked. She provided a much more complete explanation of my options with the service and took my service to a new level of professionalism.

Rodent exterminationSpider exterminationFlea & mite extermination
Julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bryan treated our property and communicated everything he did.

Spider exterminationAnt extermination
MaryLouLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alicia from EcoShield just sprayed for the spiders we started seeing on our house plus all around outside. She was very knowledgeable and very friendly too. Glad she came for our quarterly treatment. I hate spiders now I feel better!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ali was just here for my bi-monthly service. She was quick, efficient and very helpful.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MarkLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hired EcoShield to kill off a yellow jacket nest that was behind my house bricks and siding, and perimeter spray barrier for ants and spiders, etc. Henry was on time and was extremely informative and helpful. Thank you!

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Austin was professional and personable.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John was professional and communicated well about the work he was going to perform and eventually did perform once the weather cleared.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Ladale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our Technician was very friendly and very knowledgeable! Provided excellent service!!!

Paid $180–200Great priceHome inspectionSpider exterminationGeneral pest inspection
Carrie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ali was great, she did an inspection and sprayed.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Scott did a great job servicing my home. Always friendly and professional Thank you!

Spider exterminationGeneral pest inspection

Show more spider extermination reviews (322 more) →

Price

$166+40% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 66%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination438$66–$146
General pest inspection402$66–$136
Spider extermination342$73–$159
Home inspection339$66–$173
Hornet & wasp extermination321$99–$282
Ant extermination251$86–$246
Rodent extermination217$91–$323
Flea & mite extermination94$124–$323

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