Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%65+15.8Value 14%66+9.3Replies to reviews 7%63+4.5Craft & service penalty98−0.2Momentum penalty84−1.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

EcoShield Pest Solutions

Grand Rapids, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 3,597 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 65% of pest control services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 66% of pest control services.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 84% of pest control services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 63% of pest control services.B
63

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$133–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 149
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Termite extermination” · showing 20

Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job

Reasonable priceHome inspectionHornet & wasp exterminationTermite extermination
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Austin was professional and personable.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Asa answered all my questions and took care of all my problems. I recommend him on doing a complete and thorough job.

Paid $160–180Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Norma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeff was so amazing, so thorough and explained everything he did! Treated things that were never addressed by our previous company! Love the fact they they stand behind their work and promise extermination of so many insects and rodents! Felt so great about their service and so glad they came to our door because of more neighbors switching to EcoShield!

Paid $120–140Great priceHome inspectionTermite exterminationSpider extermination
d9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeff was very informative. His knowledge of insects and the products used is extensive. Joey (sales and inspection) also very knowledgeable. Both were friendly , courteous and had no problems answering my many questions. Had no intentions of hiring anyone but so glad I did. Thanx again guys!!

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Jim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dakota did an excellent job. Very quick and very knowledgeable.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The techs was kind, thorough and profession. Our sales repp was out of this world, cannot say enough good kind things. Very polite and professional. Jeff Umina Noah Shotwell highly recommend Service at 556 Discovery Dr Wayland, MI

Paid $160–180Great priceHome inspectionHornet & wasp exterminationTermite inspection
MikeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great people! Quick and Friendly service!!!

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Marcus7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience with EcoShield Pest Solutions from start to finish. The technician was professional, knowledgeable, and took the time to explain everything clearly before getting started. They were very thorough and made sure all areas of concern were addressed, which gave me a lot of confidence in the…

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Scott kept us informed about each and every step

Paid $200+Not sureTermite extermination
JayLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great experience. Eric explained all the services preformed very clearly. Jeff Wettig

Reasonable priceRodent exterminationTermite inspectionTermite extermination
CherylLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tom was professional, efficient, and made sure the job was done right. He gave thorough explanations and made sure his crew stayed on track and cleaned up when done.

Not sureTermite exterminationGeneral wildlife removalService not listed
terri14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jackie spent more time on the exterior of our home than the previous service we had. She was very informative, professional and friendly.

Reasonable priceTermite exterminationSpider exterminationBug & insect extermination
BobLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mason did an excellent job. He was very careful and detailed. He explained everything before he started and when he was finished - he explained his findings, reviewed what he treated and answered all my questions.

Paid $200+Great priceHome inspectionTermite inspectionTermite extermination
SergLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everything is perfect. Thanks.

Paid $160–180Great priceHornet & wasp exterminationTermite exterminationSpider extermination
Karl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Edwin

Paid $120–140Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Treatment was done in a timely thorough and neat manner

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert who came out did an excellent job. He's got outstanding customer service an would recommend him to everyone. That guy deserves a raise hahaha. But in all honesty I would recommend Robert 100%

Paid $180–200Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Calvin & Luca were great today. They arrived and explained everything that was going to be done. Very efficient and friendly. Check them out if in need of bug service.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
RogerLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The first service was today. On time and very thorough job. I was very impressed. Xavier the tech explained everything he did and why. Showed me places where trouble has been I was not aware until he pointed it out. I look forward to their next visit. Roger

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination

Show more termite extermination reviews (27 more) →

Price

$166+40% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 66%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination438$66–$146
General pest inspection402$66–$136
Spider extermination342$73–$159
Home inspection339$66–$173
Hornet & wasp extermination321$99–$282
Ant extermination251$86–$246
Rodent extermination217$91–$323
Flea & mite extermination94$124–$323

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