Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%65+15.8Value 14%66+9.3Replies to reviews 7%63+4.5Craft & service penalty98−0.2Momentum penalty84−1.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

EcoShield Pest Solutions

Grand Rapids, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 3,597 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 65% of pest control services.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 66% of pest control services.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 84% of pest control services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 63% of pest control services.B
63

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#109 / 161
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Termite inspection” · showing 20

Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Austin was professional and personable.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Lena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ali always comes and does a great job! She’s very thorough, gets every crack and crevice. We have an outside water bowl for our pups and she flips it over so it doesn’t get chemicals in it, she also leaves them treats. Thank you so much Ali! Hope you enjoy your birthday month 😉

Customer photo from Lena's review
Great priceHome inspectionTermite inspectionGeneral pest inspection
Jim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dakota did an excellent job. Very quick and very knowledgeable.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The techs was kind, thorough and profession. Our sales repp was out of this world, cannot say enough good kind things. Very polite and professional. Jeff Umina Noah Shotwell highly recommend Service at 556 Discovery Dr Wayland, MI

Paid $160–180Great priceHome inspectionHornet & wasp exterminationTermite inspection
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ali was absolutely amazing! She was extremely friendly and helped answer questions around concerns with our yard and treatment we needed to get done. Highly recommend her services!

Great priceHome inspectionTermite inspectionGeneral pest inspection
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, careful, and efficient! Alicia was awesome. She was mindful of our pets and our chickens as she implemented the treatment plan, She did a thorough job of inspecting, de-webbing, spraying, and more.

Paid $160–180Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
JacquelinLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Just spoke with him a couple of minutes but seemed to be pleasant!

Paid $160–180Home inspectionHornet & wasp exterminationTermite inspection
Marcus7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience with EcoShield Pest Solutions from start to finish. The technician was professional, knowledgeable, and took the time to explain everything clearly before getting started. They were very thorough and made sure all areas of concern were addressed, which gave me a lot of confidence in the…

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very detailed work with explanations. Thank you

Great priceHome inspectionRodent exterminationTermite inspection
Roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joe arrived and was very pleasant opening with a hand shake. He is very knowledgeable and explained in detail what services he would be doing.

Rodent exterminationTermite inspection
KathrynLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Scott did a great job in checking bait stations, cleaning and treating my garage and basement, and checking for pests all around the perimeter of my house.

Not sureHome inspectionTermite inspectionSpider extermination
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jesse is very amiable.

Termite inspectionBug & insect extermination
JayLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great experience. Eric explained all the services preformed very clearly. Jeff Wettig

Reasonable priceRodent exterminationTermite inspectionTermite extermination
Jan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company has great customer service. Every person I’ve worked with is pleasant, knowledgeable, and professional.

Paid $140–160Reasonable priceTermite inspectionFlea & mite exterminationBug & insect extermination
BobLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mason did an excellent job. He was very careful and detailed. He explained everything before he started and when he was finished - he explained his findings, reviewed what he treated and answered all my questions.

Paid $200+Great priceHome inspectionTermite inspectionTermite extermination
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott was professional and arrived at start of schedule time. After inspection gave detailed review. Have to say compared to other larger companies that always canceled apt due to my location, I love the flexibility and not having to worry they will not show up.

Paid $160–180Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Pamela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mason was very professional and thorough. He explained everything he did, and pointed out some things that hadn't been noticed in the initial inspection, which there was no additional charge for. Most importantly, he removed the wasp and bee nests 😄

Paid $120–140Great priceHome inspectionHornet & wasp exterminationTermite inspection
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert who came out did an excellent job. He's got outstanding customer service an would recommend him to everyone. That guy deserves a raise hahaha. But in all honesty I would recommend Robert 100%

Paid $180–200Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Calvin & Luca were great today. They arrived and explained everything that was going to be done. Very efficient and friendly. Check them out if in need of bug service.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
LydiaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Awful company. 0 stars. They basically do nothing but come put out bait stations 3 times a year and brush off the windows. Pests galore even after calling. They killed all the pollinators despite promises, they didn't get eid of mice or chipmunks as promised, Oh and i dare you to try to cancel your service. I…

Home inspectionRodent exterminationTermite inspection

Show more termite inspection reviews (18 more) →

Price

$166+40% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 66%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination438$66–$146
General pest inspection402$66–$136
Spider extermination342$73–$159
Home inspection339$66–$173
Hornet & wasp extermination321$99–$282
Ant extermination251$86–$246
Rodent extermination217$91–$323
Flea & mite extermination94$124–$323

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