Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%90+12.7Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

EcoShield Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 7,930 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 70% of pest control services.B
70

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1024
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 1,024 Google reviews tagged “Bug & insect extermination” · showing 40

CheriLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 hours ago★★★★★

Nicholas came out to do my regular quarterly work. He was on time. He was professional. He kept me informed about what woek he did and let me know when the sog could be let outside again. He did an Awesome job. Thank you, Nicholas. You are a great representative for the company.

Paid $200+Reasonable priceSpider extermination+ Punctuality+ Quality+ Professionalism
Russ15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Shamir was friendly and professional. He treated my home for a variety of insects and prepared it for winter.

Paid $160–180Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
JerryLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Belle in customer service was very good with our call. The return service was free. Thanks much!

Paid $100–120Reasonable priceBug & insect exterminationService not listed
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

My technician was very friendly, professional and respectful. Very happy with his work

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination
ROSALIE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Kyle always does a great job.

Paid $160–180Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Deborah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thorough and great job.

Paid $180–200Great priceBug & insect extermination
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kelly provided great service!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alexis did an amazing job! She was on time & very informative.

Great priceBug & insect extermination
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alexis was very nice and professional. She was thorough and was very interested in discussing any issues that we found on our property.

Paid $140–160Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Kelsy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Professional and responsive Alexis I’d refer to anyone

Paid $100–120OverpricedHornet & wasp exterminationGeneral pest inspectionBug & insect extermination+ Quality+ Professionalism+ Value
JoyDawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our tech went above and beyond to address every concern and explain exactly what he was going to do next. He even addressed issues that I didn't know were a problem without me asking him to. I always have had great service from EcoShield and Chukwuemeka was no exception. Thank you everyone!

Spider exterminationGeneral pest inspectionBug & insect extermination
joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technician Alexis was very thorough in her work and took time to address my concerns. She is the best technician to ever service my home!

Hornet & wasp exterminationSpider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Bill'sLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

A very respectful young man was assigned to help keep bugs and etc at bay at my home.

Bug & insect extermination+ Quality+ Professionalism
Kute2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've been using EcoShield since spring 2025, and my home is basically pest free. Quarterly pest control and prevention is a must in my area. Our most recent tech Chukwuemeka was awesome! Friendly, professional, and efficient. An absolute gem! I look forward to future services, and staying ahead of the pest problem all year long

Paid $180–200Reasonable priceBug & insect exterminationService not listed
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

SCAM will tell you anything you want to hear to get you to sign a contract. Then when you cancel their service for not following the procedures that were sold to you they stick you with a $250 cancelation fee. GOOD LUCK if you want to dispute the bill either! Multiple contacts and nobody is willing to look into the…

Paid $180–200OverpricedHornet & wasp exterminationBug & insect extermination
Paresh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job with a smile!

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Friendly, informative, great service!

Paid $140–160Reasonable priceBug & insect extermination
Cova8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Collin did a good job treating the outside of my house. Thanks!

Reasonable priceBug & insect exterminationAnt extermination
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very polite. Thorough job!

Reasonable priceBug & insect exterminationService not listed
Hossa14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Unbelievable service and attention to detail. Highly recommended

Paid $40–60Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, respectful, professional, punctual, and reasonably priced. Can’t ask for more than that. Nick was awesome.

Paid $140–160Great priceBug & insect exterminationService not listed
Harry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Awesome comprehensive service. Thomas was great!!

Bug & insect extermination
JulieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Matt was great! Professional, knowledgeable, efficient, and a good communicator. He went the extra mile to explain the work he did and his observations to make sure I was properly and completely informed. I really appreciate all that Matt did today to keep my house pest and surroundings pest-free. Thank you!

Paid $180–200Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Len6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

James was polite, helpful and professinal. A+

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Gary . Did a great job and was very informative on his services and areas he covered. I am very pleased!!

Paid $80–100Reasonable priceSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Alexis with EcoShield was our tech specialist today. She was kind, courteous, and professional. She had a smile start to finish. Thank you Alexis for.your hard work and attention to details.

Spider exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very friendly, knowledgeable and professional!

Paid $140–160Not sureHornet & wasp exterminationSpider exterminationFlea & mite extermination
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tyler was awesome

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very polite, knowledgeable and informative staff. Price is very reasonable. Eco friendly treatment. Alejandro Serna was the rep that came to the house and was very through with explaining the process and contract. Thomas came out to do the application. Great people to work with. I highly recommend them.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Matt did an exceptional job treating the inside and out. EcoShield is top notch. Thank you. Scott

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect extermination
charles10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Eco shield always has great people. Darnell was professional, polite, and helpful. Always a good experience. Thank you!

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Punctuality+ Professionalism+ Value
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael did great work. He was thorough and explained everything he was doing.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mike was thorough and inquired about any specific areas that needed treatment. He was very professional.

Paid $160–180OverpricedHome inspectionRodent exterminationSpider extermination
BLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and respectful of our property. Great process. Patrick was an outstanding sales representative who answered every question. Poor guy, we had quite a few questions. Unfortunately weather changes (warmer climates) have greatly increased tick populations. The increase of Lyme disease cases is a direct result.

Paid $160–180Great priceHome inspectionHornet & wasp exterminationSpider extermination
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

So far so good. Hoping for great results. Just finished applying the chemicals. Technician was very professional.

Paid $200+Not sureHornet & wasp exterminationGeneral pest inspectionBee extermination
GeorgiannaLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is awesome. The people are very personable and very thorough and honest unlike some of the other companies I have dealt with in the past!

Paid $80–100Great priceHome inspectionSpider exterminationFlea & mite extermination
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good service. No complaints

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very helpful and corrected incorrect service.

Reasonable priceBug & insect extermination
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and considerate. Did a great job. He has always done a fantastic service with echo shield for me. I have no complaints, always gives 100%

Paid $160–180Great priceGeneral pest inspectionBug & insect extermination
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and informative.

Paid $120–140Not sureTermite inspectionBug & insect extermination

Show more bug & insect extermination reviews (984 more) →

Price

$164+27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 69%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1146$63–$136
Bug & insect extermination1021$66–$146
Spider extermination968$73–$168
Hornet & wasp extermination804$106–$282
Ant extermination763$91–$282
Home inspection503$71–$186
Rodent extermination433$103–$371
Bee extermination330$196–$426

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