Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%90+12.7Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEcoShield Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 7,930 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 70% of pest control services.B
70
Reviews for your job
Customers hired EcoShield Pest Solutions for 8 kinds of job.
EcoShield Pest Solutions for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.299
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%
All 299 Google reviews tagged “Flea & mite extermination” · showing 20
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
All was good with Darrell
Paid $80–100Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Very friendly, knowledgeable and professional!
Paid $140–160Not sureHornet & wasp exterminationSpider exterminationFlea & mite extermination
Yaheenee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Tech was fantastic. Professional polite and proficient. As a senior community his services are important to us
Flea & mite exterminationMosquito extermination
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Nathan was great explained everything. Jerry was great as well! We are canceling our service with Orkin as we do not get near the service with them as with you. We thank you and your team for your service. Stay cool out there and safe.
Paid $120–140Great priceHornet & wasp exterminationRodent exterminationTermite extermination
GeorgiannaLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This company is awesome. The people are very personable and very thorough and honest unlike some of the other companies I have dealt with in the past!
Paid $80–100Great priceHome inspectionSpider exterminationFlea & mite extermination
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very kind friendly outgoing enjoyed the service and his company. Great asset for your company 😊
Spider exterminationFlea & mite exterminationGeneral pest inspection
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great communication and very accommodating. Would recommend EcoShield to all
Flea & mite exterminationMosquito exterminationBug & insect extermination
RichardLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
My experience was very pleasant and I was completely completely satisfied 😊 Akexa did a very exceptional job And I really greatly appreciate the welcoming and friendly of Alexa the agent I spoke to she is definitely a keeper to your success of Eco!
Great priceRodent exterminationSpider exterminationGeneral pest inspection+ Value
Ashanti3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Nathan was great! Very polite and knowledgeable. Got the job done fast & efficiently
Reasonable priceFlea & mite extermination
MelindaLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Collin did a great job. Polite, accomadating and informative
Paid $140–160Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Antonio is professional and efficient. Pleased with the service .
Hornet & wasp exterminationRodent exterminationSpider extermination
Bobbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very pleasant!!!
Paid $180–200Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Antonio is a great representative for your company. Very knowledgeable and thorough.
Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
BrianLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very friendly and will walk u thru each step , very professional guys .. thanks nate and thanks to u Kyle
Paid $140–160Great priceHome inspectionHornet & wasp exterminationRodent extermination
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very friendly and very thorough
Reasonable priceFlea & mite exterminationMosquito extermination
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Antonio was extremely pleasant and courteous, was glad to meet him.
Paid $140–160Not sureSpider exterminationFlea & mite exterminationBug & insect extermination
ZY8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Antonio did a great job fix my issue on second floor wasp nests and also provide an inspection for the noise in my walls. He did a thorough job on applying chemicals around my house to prevent insects.
Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
BruceLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Jeramiah was nformative, efficient and thorough.
Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
KarriLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Jeramiah was friendly, courteous, and timely.
Paid $120–140Not sureSpider exterminationFlea & mite exterminationBug & insect extermination
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Came to the door and introduced himself as the service technician
Rodent exterminationSpider exterminationFlea & mite extermination
Price
$164+27% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 15%Reasonable 69%Overpriced 5%Not sure 12%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1146 | $63–$136 |
| Bug & insect extermination | 1021 | $66–$146 |
| Spider extermination | 968 | $73–$168 |
| Hornet & wasp extermination | 804 | $106–$282 |
| Ant extermination | 763 | $91–$282 |
| Home inspection | 503 | $71–$186 |
| Rodent extermination | 433 | $103–$371 |
| Bee extermination | 330 | $196–$426 |
