How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%90+12.7Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEcoShield Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 7,930 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired EcoShield Pest Solutions for 8 kinds of job.
EcoShield Pest Solutions for mosquito extermination
Clear ✕All 261 Google reviews tagged “Mosquito extermination” · showing 100
Ian did a greatjob. Thanks
Tech was fantastic. Professional polite and proficient. As a senior community his services are important to us
I’ve used EcoShield before and have always provided great service. Ian was great explaining why he was there and what he will be doing. I always appreciate the reminders and the attention to detail with my dogs. Very professional and informative.
Great job by Ryan today doing mosquito service. Appreciate a job well done! 😃
Great communication and very accommodating. Would recommend EcoShield to all
My experience was very pleasant and I was completely completely satisfied 😊 Akexa did a very exceptional job And I really greatly appreciate the welcoming and friendly of Alexa the agent I spoke to she is definitely a keeper to your success of Eco!
Antonio is professional and efficient. Pleased with the service .
Very pleasant!!!
Very friendly and will walk u thru each step , very professional guys .. thanks nate and thanks to u Kyle
Very friendly and very thorough
Courtney was friendly, respectful, and experienced. I asked her a question and she lanswered it with the right answer!
Antonio did a great job fix my issue on second floor wasp nests and also provide an inspection for the noise in my walls. He did a thorough job on applying chemicals around my house to prevent insects.
Came to the door and introduced himself as the service technician
Ian W. was excellent and fast. Very thorough and professional.
Very professional and attentive to our concerns . Represents your company in a positive manner.
Courtney was great! She made sure all our children’s toys were clear of anything harmful. She was really caring and we appreciated her.
Ian was pleasant. Gave a timeliness. Did the job and left.
Did a great job. Friendly. Set me up for future services.
Edit: this company starts out great. Gets the job done but after while start ro cut corners. Started using treatments they use in w9nter for summertime rain time. Pests increase and dont ever decrease and them tjey ignore calls. Be careful you will have to atay on them to do job correctly. James was amazing. Did…
Collin has such an incredible personality and super friendly. Highly recommend requesting him to do your space
Casey with EcoShield was Excellent to work with, Great customer service and did an Amazing job filling my bate stations and spraying the parameter of my house.
Matt did a great job! Friendly and respectful!
Alexis did the best job of anyone whose been here!
I really appreciate Collin! He is always very kind and professional!! Collin is always very helpful as well and willing to answer any questions or a concern if needed! I would like to have Collin come and do my treatments everytime!! I really like the Ecoshield Company!! They are reasonably priced and have good and…
Desmond was great! He was professional from start to finish and took time to explain what he had done. He was a nice guy too😊
Kelsey is very knowledgeable and kind. She took the time to talk with us & helped to fix a specific concern that we had. Thank you, Kelsey!
Peter was very polite and professional; took care of my issue quickly.
Customer service is very helpful
Casey
I am really impressed with the service EcoShield has provided so far. Desmond was over yesterday and did an incredible job getting into all of yhe nooks and crannies around the house. Because I am on a lake there are a lot of spiders and their service has helped so much. I have very tall, hard ro reach spaces and…
Michael was very nice, very fun guy. He did a great job. Explained well what he was doing
Julie was so nice and very helpful! She canceled our service very quickly as I had requested. She was very knowledgeable and sweet too!
Hayce covered my concerns regarding the safety of my vegetable, herb and lavender gardens. He went above and beyond to assure me everything was safe.
Met Ian before he serviced the yard and went over some focus areas needing attention. Was friendly and listened, then went to work. Quick and professional.
Kelsey came out to my house today and went above and beyond. She not only treated my yard thoroughly, but she help me move some of the yard furniture, garden hose excellent. I would Highly recommend kelsey to anybody who needs the job done right.. 5* out of 5*
Friendly staff. Went around my whole house and under the deck
Received my first service today. Tech Michael was on time and did his job professionally. Can't comment on the product just yet, but will update after my next service. So far so good
Coner the sales rep and Harrison the tech are the most friendly kind people I have done business with in a very long time. So hard to find great cearing young folks like these. So far very pleased
Very cordial, he does a very good job.Make sure it's none correctly in in a reasonable time. He is very cordial to talk to very nice young man!
James did a great job, very professional
Granulation Barrier, Dewebbed exterior and sprayed for ants, spiders, bees, mosquitoes, and other insects. Service was excellent and price is very reasonable.
Our service technician, Jack, has been great. He arrives a few minutes early, explains what he will be doing during the service, and makes a point to touch base when he is done. He even recommended an inspection that will help identify entry points and allow them to fully treat our property. Everyone that we have…
Tyler was very professional and did a great job.
Please acknowledge Charles for this review
Michael S was very friendly and efficient. Would highly recommend.
Great service by John!
He was very good an professional nice guy answered all my questions found my problem and took care of it great job very happily thanks Anthony
Courtney was very good The person that assisted me his name was O’Neil.
Great and thorough service provided by Nathan M.! Haven’t seen any bugs since my last service and my house is super clean
Anthony has provided good service with checking all the areas around the house and cleaning. Recommend EcoShield without any hesitation!
I had some questions about my services, the cost, and what they entailed. Luna was very patient and helpful, addressing all my concerns
Christian Eubanks was really freindly, professional. He asked if there were any particular concerns in our yard he could help with, pests etc., and did a great job.
Christian came to do my treatment today and was amazing! Thanks for all you do!
Talon was amazing, extremely thorough and spent a lot of time at our property. However, the issue was not taken care of, had a second person out here to do it again. Then ended up with bees in our house from their services. Horrible. Tried cancelling and they said they don't guarantee getting rid of them. Don't do it. Horrible company
Randy helped me with my email issue.
Charles
Charles did my in home and outdoor service and was very helpful and thorough. Katie from customer service was very quick and helpful with making some of my requested changes. Andrew and Ethan did my initial service and were really great at answering all my questions and also very thorough. The man who did my…
Talon was very knowledgeable, professional and friendly. He explained everything to me and answered all questions I had. He is a great ambassador for your company and has an exemplary work ethic! I would like him to stay as my service technician indefinitely!
Talon came and treated my house. He was very friendly and knowledgeable about the product. Highly recommend.
This review is for Katy the customer service rep. She was speedy with answers and handled my issues in less than two minutes. If the rest of their customer service is so pleasant this company would have no competition.
Michelle Z., Tyler (the fogger) and I can’t remember the guy that sprayed the inside of our house, we’re all great to work with!! I highly recommend EcoShield for all pest services. They always go above and beyond for us! Thank you EcoShield!!
John Brown came to our home yesterday and did a mosquito spray application. He was wonderful! He checked with us to see if we still wanted to do the application because rain was expected. We checked the weather app and it looked like things would work with timing. He was thorough and very professional. We are very…
Stalon was amazing, he was so knowledgeable and actually taught us a few things! Pointed out our problem areas gave great direction was very helpful. Very polite very kind young man.
Yhanz in customer service went out of her way to address my temporary service needs while I was traveling. Professional, articulate, and responsive (with an “ideal type” telephone voice, if such a thing exists!)
Anthony was wonderful
I had a concern regarding competitiveness and talked with Grace. She provided great customer service and a solution that resolved the concern. Thank you Grace!
I needed some help with billing, and Ice took care of my issues right away, great service as usual.
Very professional and easy to work with. Casey and Ethan would highly recommend them both.
Charles was awesome today, on time super fast and incredibly helpful!
John brown did amazing work.
Eric Blackmon did a great job today and he’s very knowledgeable.
Tyler A and Charles were very professional and helpful with both mosquito and ant treatments.
these guys are scammers, stay away from this company. i have called to cancel and they still keep coming out
Reah is good at understanding customer concerns and come with best possible solution.
The Tech Charles was extremely helpful and kind! He was able to help us out with some carpenter bees! Will definitely use the service again!
Really friendly people
Andrew and Nick are rock stars! Our subdivision has a ton of large spiders, mosquitoes, ants, etc. They got to work immediately, showed me the problem areas around my home and gave me pointers on how to prevent future problems. Some I already knew about but others, wow I had no clue. Their professionalism and care…
Fred signed me up made it quick and easy Jackson was on time and done quickly. Was a very seemingly easy experience
Excellent service from everyone @ EcoShield Pest Solutions & thanks to all service representatives & Crys for your assistance as well!
Jazmina was helpful to schedule mosquito service. Plus her birthday was recently.
Charles did a great job with my service!
Charles was great.
He was very informative and friendly.
The gentleman gave good service and did a fantastic job.
*** Update: I end up paying $200.00 because I was worried collection company report it to credit bureau. They asked me in the review to contact them via email, which I did and provided account# but they asked for link?! I replay with explaining that I dont understand what they need. I provided account number which…
What a great crew! Everyone is super friendly, nice and definitely know a lot about bugs. Never had an issue and very satisfied!
Charles was very professional and thorough. We’ve been using this company for years.
This company puts you on an iron clad contract which is impossible to get out of and calls and texts non stop with #'s that lead to an automated machine to schedule, reschedule, confirm. It is beyond disruptive and annoying. They would not even stop till my term was up as you cant cancel even though i did not want any more contacts from them ever again.
Charles was thorough and friendly!
Faith was very friendly and answered all questions I had. Great service!
Tyler A. Charles
Faith was very helpful, polite and professional. She pointed out holes in the exterior that needed to be filled and filled them for us
Brendan was prompt, professional and efficient. Went above and beyond in communication and quality. Thanks!
John Brown -timely and friendly
I did not understand the billing and payments needed. Josh showed patients and knowledge during his explanation and we were able to resolve the problem. EcoShield's Training program must be very good. It's always difficult to deal with a customer service rep who cannot answer your questions. Thanks again for your help. Joe
Charles did a truly excellent job with my issues! I have had no problems since he took such great care of us. I cannot recommend them enough, call them today to make your bug problems go away!
McKaylin was very knowledgeable and professional. She is thorough which I greatly appreciate.
Brendan came to my house and went above and beyond for me and my mom, my dog who hates everyone even liked Brendan, he even threw the ball for him a few times after Brendan gave us 5 star support
Charles stopped in and made sure the house was taken care of. Very professional.
Charles came by and did the quarterly service appointment. He was friendly and quick. I appreciate that the company is doing a holiday food drive as well!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1146 | $63–$136 |
| Bug & insect extermination | 1021 | $66–$146 |
| Spider extermination | 968 | $73–$168 |
| Hornet & wasp extermination | 804 | $106–$282 |
| Ant extermination | 763 | $91–$282 |
| Home inspection | 503 | $71–$186 |
| Rodent extermination | 433 | $103–$371 |
| Bee extermination | 330 | $196–$426 |
