Analyzing 6,894,2286.9M ReviewsFor 19,51319.5K Experts

Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%90+12.7Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

EcoShield Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 7,930 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 70% of pest control services.B
70

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.969
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$168
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 969 Google reviews tagged “Spider extermination” · showing 20

Heather6 hours ago★★★★★

Nico was very professional and accommodating!

Spider extermination
CheriLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 hours ago★★★★★

Nicholas came out to do my regular quarterly work. He was on time. He was professional. He kept me informed about what woek he did and let me know when the sog could be let outside again. He did an Awesome job. Thank you, Nicholas. You are a great representative for the company.

Paid $200+Reasonable priceSpider extermination+ Punctuality+ Quality+ Professionalism
Preston7 hours ago★★★★★

Christina did a fantastic job. She let me know when she arrived, told me what she was going to do, and completed everything very efficiently! Very impressed.

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
ROSALIE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Kyle always does a great job.

Paid $160–180Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Nate was awesome! Informative and thorough! Great service!

Hornet & wasp exterminationRodent exterminationTermite extermination
BobLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Thomas did a great, and very thorough job today, and all of it with a smile. It was cool and his sunny smile made the job even better! Great work! He was very professional and efficient, and explained services provided to my wife in a very clear and understandable way, and answered all questions asked.

Paid $80–100Reasonable priceRodent exterminationSpider extermination+ Quality+ Professionalism+ Value
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kelly provided great service!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

All was good with Darrell

Paid $80–100Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
JoyDawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our tech went above and beyond to address every concern and explain exactly what he was going to do next. He even addressed issues that I didn't know were a problem without me asking him to. I always have had great service from EcoShield and Chukwuemeka was no exception. Thank you everyone!

Spider exterminationGeneral pest inspectionBug & insect extermination
joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technician Alexis was very thorough in her work and took time to address my concerns. She is the best technician to ever service my home!

Hornet & wasp exterminationSpider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
BlairLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

James was professional, thorough, and friendly. Ecoshield provides great customer service every time. Thank you James

Spider extermination
Paresh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job with a smile!

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike P. Did a great job servicing my home. He was very personable and friendly. He explained what the process was and answered all my questions.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
marc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Michael was very professional and thorough in addressing all of my needs! Thank you!

Paid $160–180Reasonable priceHornet & wasp exterminationSpider extermination
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

James was polite and he answered all my questions with accuracy and completed his work as requested in a methodical, carefull fashion.

Paid $160–180Reasonable priceHome inspectionSpider extermination
Tom13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darnell did a very good job eliminating the spider web as well as thoroughly spraying around the house

Spider extermination
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Gary . Did a great job and was very informative on his services and areas he covered. I am very pleased!!

Paid $80–100Reasonable priceSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Alexis with EcoShield was our tech specialist today. She was kind, courteous, and professional. She had a smile start to finish. Thank you Alexis for.your hard work and attention to details.

Spider exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very friendly, knowledgeable and professional!

Paid $140–160Not sureHornet & wasp exterminationSpider exterminationFlea & mite extermination
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very polite, knowledgeable and informative staff. Price is very reasonable. Eco friendly treatment. Alejandro Serna was the rep that came to the house and was very through with explaining the process and contract. Thomas came out to do the application. Great people to work with. I highly recommend them.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination

Show more spider extermination reviews (949 more) →

Price

$164+27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 69%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1146$63–$136
Bug & insect extermination1021$66–$146
Spider extermination968$73–$168
Hornet & wasp extermination804$106–$282
Ant extermination763$91–$282
Home inspection503$71–$186
Rodent extermination433$103–$371
Bee extermination330$196–$426

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