Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%90+12.7Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

EcoShield Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 7,930 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 70% of pest control services.B
70

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.126
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 79
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 126 Google reviews tagged “Termite extermination” · showing 40

ROSALIE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Kyle always does a great job.

Paid $160–180Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Nate was awesome! Informative and thorough! Great service!

Hornet & wasp exterminationRodent exterminationTermite extermination
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

All was good with Darrell

Paid $80–100Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nathan was great explained everything. Jerry was great as well! We are canceling our service with Orkin as we do not get near the service with them as with you. We thank you and your team for your service. Stay cool out there and safe.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Xantheia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very polite and knowledgeable! Answered all my questions and responded to my concerns.

Paid $160–180Great priceRodent exterminationTermite exterminationBug & insect extermination
RichardLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My experience was very pleasant and I was completely completely satisfied 😊 Akexa did a very exceptional job And I really greatly appreciate the welcoming and friendly of Alexa the agent I spoke to she is definitely a keeper to your success of Eco!

Customer photo from Richard's review
Great priceRodent exterminationSpider exterminationGeneral pest inspection+ Value
MelindaLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Collin did a great job. Polite, accomadating and informative

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Anita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional, great communication, respectful of home and yard. Clean and tidy. Friendly too our pets.

Paid $200+Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
BrianLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and will walk u thru each step , very professional guys .. thanks nate and thanks to u Kyle

Paid $140–160Great priceHome inspectionHornet & wasp exterminationRodent extermination
ZY8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Antonio did a great job fix my issue on second floor wasp nests and also provide an inspection for the noise in my walls. He did a thorough job on applying chemicals around my house to prevent insects.

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional and attentive to our concerns . Represents your company in a positive manner.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
BackyardLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

Edit: this company starts out great. Gets the job done but after while start ro cut corners. Started using treatments they use in w9nter for summertime rain time. Pests increase and dont ever decrease and them tjey ignore calls. Be careful you will have to atay on them to do job correctly. James was amazing. Did…

Paid $160–180OverpricedHornet & wasp exterminationRodent exterminationTermite inspection
Jo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Casey with EcoShield was Excellent to work with, Great customer service and did an Amazing job filling my bate stations and spraying the parameter of my house.

Paid $160–180Great priceTermite exterminationMosquito exterminationBug & insect extermination
Suzanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I really appreciate Collin! He is always very kind and professional!! Collin is always very helpful as well and willing to answer any questions or a concern if needed! I would like to have Collin come and do my treatments everytime!! I really like the Ecoshield Company!! They are reasonably priced and have good and…

Paid $160–180Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was not home. My wife told me. He was friendly and explained what was going to happen and what would happen next.

Paid $160–180Not sureHornet & wasp exterminationTermite extermination
Vicky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Julie was so nice and very helpful! She canceled our service very quickly as I had requested. She was very knowledgeable and sweet too!

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
KeithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Coner the sales rep and Harrison the tech are the most friendly kind people I have done business with in a very long time. So hard to find great cearing young folks like these. So far very pleased

Great priceRodent exterminationTermite inspectionTermite extermination
Mama10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alan did a great job of applying all the bug exterminators available. I’m especially looking forward to seeing the ants gone!

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Mitesh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael. came to the house on time and explained everything in detail, he did a great job inside and outside of the house. Loved the overall experience.

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Daisy did a wonderful job!

Ant exterminationHornet & wasp exterminationTermite extermination+ Punctuality+ Quality+ Professionalism
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony showed up on time, was very professional, friendly and willing to answer my questions. Their products are highly effective.

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sandor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian Eubanks was really freindly, professional. He asked if there were any particular concerns in our yard he could help with, pests etc., and did a great job.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks Anthony, you're the best, appreciate what you do and how informative you are...great technician and very nice as well.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
WilliamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael s

Ant exterminationBug & insect exterminationHome inspection+ Punctuality+ Quality+ Professionalism
richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This review is for Katy the customer service rep. She was speedy with answers and handled my issues in less than two minutes. If the rest of their customer service is so pleasant this company would have no competition.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael S. did a great job, he was friendly, professional and on time and did his job in a timely manner.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a great experience with Donnie Hall! He was very professional while at my house. He gave me details of what he was doing and walked me through it while he was doing his spraying.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I spoke with customer service and Ice was very helpful and friendly.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Professionalism
CrystalLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fred signed me up made it quick and easy Jackson was on time and done quickly. Was a very seemingly easy experience

Bee exterminationBug & insect exterminationCockroach extermination
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jazmina was helpful to schedule mosquito service. Plus her birthday was recently.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Danny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Very crooked company, they lie and in the winter they only do half services promised but charge full price, not worth the price and very hard to cancel! You can get the same service for $35 elsewhere! If you sign you are locked in and in for a headache! Don't use this company !

Ant exterminationBug & insect exterminationHome inspection− Quality− Professionalism
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay M was very helpful with my concerns and made sure I was directed to the appropriate person I needed to cosult with.

Bed bug exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles came in and did the work he did an excellent job

Bee exterminationBug & insect exterminationHornet & wasp extermination+ Quality
Ari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

This company puts you on an iron clad contract which is impossible to get out of and calls and texts non stop with #'s that lead to an automated machine to schedule, reschedule, confirm. It is beyond disruptive and annoying. They would not even stop till my term was up as you cant cancel even though i did not want any more contacts from them ever again.

Flea & mite exterminationHornet & wasp exterminationMosquito extermination− Professionalism− Value
Chirag7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael was professional enough to do service

Ant exterminationBug & insect exterminationGeneral pest inspection+ Quality
Martin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Faith was very helpful, polite and professional. She pointed out holes in the exterior that needed to be filled and filled them for us

Bed bug exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
VanessaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brendan was prompt, professional and efficient. Went above and beyond in communication and quality. Thanks!

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John brown today did a very thorough job in my pest control

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Professionalism
joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I did not understand the billing and payments needed. Josh showed patients and knowledge during his explanation and we were able to resolve the problem. EcoShield's Training program must be very good. It's always difficult to deal with a customer service rep who cannot answer your questions. Thanks again for your help. Joe

Hornet & wasp exterminationMosquito exterminationTermite extermination
offlyniceLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles did a truly excellent job with my issues! I have had no problems since he took such great care of us. I cannot recommend them enough, call them today to make your bug problems go away!

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality

Show more termite extermination reviews (86 more) →

Price

$164+27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 69%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1146$63–$136
Bug & insect extermination1021$66–$146
Spider extermination968$73–$168
Hornet & wasp extermination804$106–$282
Ant extermination763$91–$282
Home inspection503$71–$186
Rodent extermination433$103–$371
Bee extermination330$196–$426

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