How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%90+12.7Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEcoShield Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 7,930 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired EcoShield Pest Solutions for 8 kinds of job.
EcoShield Pest Solutions for termite extermination
Clear ✕All 126 Google reviews tagged “Termite extermination” · showing 60
Kyle always does a great job.
Nate was awesome! Informative and thorough! Great service!
All was good with Darrell
Nathan was great explained everything. Jerry was great as well! We are canceling our service with Orkin as we do not get near the service with them as with you. We thank you and your team for your service. Stay cool out there and safe.
Very polite and knowledgeable! Answered all my questions and responded to my concerns.
My experience was very pleasant and I was completely completely satisfied 😊 Akexa did a very exceptional job And I really greatly appreciate the welcoming and friendly of Alexa the agent I spoke to she is definitely a keeper to your success of Eco!
Collin did a great job. Polite, accomadating and informative
Professional, great communication, respectful of home and yard. Clean and tidy. Friendly too our pets.
Very friendly and will walk u thru each step , very professional guys .. thanks nate and thanks to u Kyle
Antonio did a great job fix my issue on second floor wasp nests and also provide an inspection for the noise in my walls. He did a thorough job on applying chemicals around my house to prevent insects.
Very professional and attentive to our concerns . Represents your company in a positive manner.
Edit: this company starts out great. Gets the job done but after while start ro cut corners. Started using treatments they use in w9nter for summertime rain time. Pests increase and dont ever decrease and them tjey ignore calls. Be careful you will have to atay on them to do job correctly. James was amazing. Did…
Casey with EcoShield was Excellent to work with, Great customer service and did an Amazing job filling my bate stations and spraying the parameter of my house.
I really appreciate Collin! He is always very kind and professional!! Collin is always very helpful as well and willing to answer any questions or a concern if needed! I would like to have Collin come and do my treatments everytime!! I really like the Ecoshield Company!! They are reasonably priced and have good and…
I was not home. My wife told me. He was friendly and explained what was going to happen and what would happen next.
Julie was so nice and very helpful! She canceled our service very quickly as I had requested. She was very knowledgeable and sweet too!
Coner the sales rep and Harrison the tech are the most friendly kind people I have done business with in a very long time. So hard to find great cearing young folks like these. So far very pleased
Alan did a great job of applying all the bug exterminators available. I’m especially looking forward to seeing the ants gone!
Michael. came to the house on time and explained everything in detail, he did a great job inside and outside of the house. Loved the overall experience.
Daisy did a wonderful job!
Anthony showed up on time, was very professional, friendly and willing to answer my questions. Their products are highly effective.
Christian Eubanks was really freindly, professional. He asked if there were any particular concerns in our yard he could help with, pests etc., and did a great job.
Thanks Anthony, you're the best, appreciate what you do and how informative you are...great technician and very nice as well.
Michael s
This review is for Katy the customer service rep. She was speedy with answers and handled my issues in less than two minutes. If the rest of their customer service is so pleasant this company would have no competition.
Michael S. did a great job, he was friendly, professional and on time and did his job in a timely manner.
Had a great experience with Donnie Hall! He was very professional while at my house. He gave me details of what he was doing and walked me through it while he was doing his spraying.
I spoke with customer service and Ice was very helpful and friendly.
Fred signed me up made it quick and easy Jackson was on time and done quickly. Was a very seemingly easy experience
Jazmina was helpful to schedule mosquito service. Plus her birthday was recently.
Very crooked company, they lie and in the winter they only do half services promised but charge full price, not worth the price and very hard to cancel! You can get the same service for $35 elsewhere! If you sign you are locked in and in for a headache! Don't use this company !
Jay M was very helpful with my concerns and made sure I was directed to the appropriate person I needed to cosult with.
Charles came in and did the work he did an excellent job
This company puts you on an iron clad contract which is impossible to get out of and calls and texts non stop with #'s that lead to an automated machine to schedule, reschedule, confirm. It is beyond disruptive and annoying. They would not even stop till my term was up as you cant cancel even though i did not want any more contacts from them ever again.
Michael was professional enough to do service
Faith was very helpful, polite and professional. She pointed out holes in the exterior that needed to be filled and filled them for us
Brendan was prompt, professional and efficient. Went above and beyond in communication and quality. Thanks!
John brown today did a very thorough job in my pest control
I did not understand the billing and payments needed. Josh showed patients and knowledge during his explanation and we were able to resolve the problem. EcoShield's Training program must be very good. It's always difficult to deal with a customer service rep who cannot answer your questions. Thanks again for your help. Joe
Charles did a truly excellent job with my issues! I have had no problems since he took such great care of us. I cannot recommend them enough, call them today to make your bug problems go away!
Charles, my technician, was thorough and very kind. Took time to answer my questions professionally. He did a great job.
I was serviced by chase today and he took good care of the house
Brendan Nordberg was very professional. He came the day he was scheduled to come, ensured all the issues we had were resolved, and was extremely polite and pleasant. I’d love to have him service our house every quarter!
Joshua Delweste is very helpful and understanding.
He was i great guy and profentional
Each representative presented in a professional manner and were attentive to each detail my home needed . EcoShield surpassed my expectations in sales, service and follow up .
Brendan and Mel just showed up and took care of the ants, there won’t be any left after the hard work they put in. This is a great company and great workers!
Austin was very professional, polite, knowledgeable, and most of all, thorough. He explained everything he was going to do today step by step. He took great care in my property, and landscaping to insure everything was as he found it. As he finished, we chatted for a minute about what he had done, again,…
Charles did an excellent job at our home today! He was professional; touching base before and after and willing to tend to any concerns we had. Very professional! Thanks Charles!
John Brown and Brian did an excellent job today!
I received my first service today. Austin was really friendly and kindly answered all of my questions and addressed all of my concerns. We noticed a bee nest on the peak of my house, which was not reachable, and he came of with an idea of using an extender and a attachment to get rid of it. Overall I am satisfied…
Troy Allison and Michael Powell did an awesome job. Ver good communications.
Colby H is exceptional and always friendly and professional.
John Brown came to my door with a smile on his face! I appreciate the customer service attitude and professionalism! Highly recommend!
Kevin was professional and on time. He answered my questions. He explained the process and the next steps. He evaluated the area around the house and discussed options for additional services should I need them.
The salesperson (Austin) and technician (another Austin) we’re both professional, courteous, and easy to work with.
Charles came out and was super friendly and knowledgeable! He even let us know about an I section service for indoors and got us scheduled asap!
Nate
Nate was very professional and knowledgeable and personable. He did his job very exceptionally and made sure that I was satisfied with his work. He made sure that everything I expected was done. He also went above and beyond to ensure that he would double check on another service that I have with EcoShield is taken…
Daniel Hanser assisted me recently with my quarterly treatment service. Daniel was on-time, professional, and very knowledgeable. Great service! I’ve been happy with Ecoshield and I recommend their service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1146 | $63–$136 |
| Bug & insect extermination | 1021 | $66–$146 |
| Spider extermination | 968 | $73–$168 |
| Hornet & wasp extermination | 804 | $106–$282 |
| Ant extermination | 763 | $91–$282 |
| Home inspection | 503 | $71–$186 |
| Rodent extermination | 433 | $103–$371 |
| Bee extermination | 330 | $196–$426 |
