Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%90+12.7Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

EcoShield Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 7,930 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 75% of pest control services.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 70% of pest control services.B
70

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.90
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 90 Google reviews tagged “Termite inspection” · showing 40

Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and informative.

Paid $120–140Not sureTermite inspectionBug & insect extermination
RichardLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My experience was very pleasant and I was completely completely satisfied 😊 Akexa did a very exceptional job And I really greatly appreciate the welcoming and friendly of Alexa the agent I spoke to she is definitely a keeper to your success of Eco!

Customer photo from Richard's review
Great priceRodent exterminationSpider exterminationGeneral pest inspection+ Value
MelindaLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Collin did a great job. Polite, accomadating and informative

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Anita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional, great communication, respectful of home and yard. Clean and tidy. Friendly too our pets.

Paid $200+Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
BrianLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and will walk u thru each step , very professional guys .. thanks nate and thanks to u Kyle

Paid $140–160Great priceHome inspectionHornet & wasp exterminationRodent extermination
ZY8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Antonio did a great job fix my issue on second floor wasp nests and also provide an inspection for the noise in my walls. He did a thorough job on applying chemicals around my house to prevent insects.

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional and attentive to our concerns . Represents your company in a positive manner.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
BackyardLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

Edit: this company starts out great. Gets the job done but after while start ro cut corners. Started using treatments they use in w9nter for summertime rain time. Pests increase and dont ever decrease and them tjey ignore calls. Be careful you will have to atay on them to do job correctly. James was amazing. Did…

Paid $160–180OverpricedHornet & wasp exterminationRodent exterminationTermite inspection
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Have polite, and helpful. Very happy with the company and your people.Charles, Vonte, Mike, Joe Mcewan, Dale, Michael Stone, Mike Powell & Chris Hart

Paid $160–180Great priceHome inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
KeithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Coner the sales rep and Harrison the tech are the most friendly kind people I have done business with in a very long time. So hard to find great cearing young folks like these. So far very pleased

Great priceRodent exterminationTermite inspectionTermite extermination
Marcin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Do not use this service. 1. You will be scammed into a long term contract. Sales people are trained to lie. They will tell you that you can cancel at anytime which is a total lie. 2. You will spend hours on the phone with outsourced customer service. Overseas. 3. They will give you a runaround for weeks. 4. Service…

OverpricedRodent exterminationTermite inspectionSpider extermination
Family1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very polite and professional. Covered all the areas we were informed about

Hornet & wasp exterminationTermite inspectionSpider extermination
Mitesh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael. came to the house on time and explained everything in detail, he did a great job inside and outside of the house. Loved the overall experience.

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Vasu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Anthony has provided good service with checking all the areas around the house and cleaning. Recommend EcoShield without any hesitation!

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Janet14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had some questions about my services, the cost, and what they entailed. Luna was very patient and helpful, addressing all my concerns

Bug & insect exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Professionalism+ Value
Adeeb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Talon and Davonte were exceptional! Very professional and thorough with his inspection. Took care of all the webs and egg sacks around the house and explained in detail what he took care of for me on the visit! Going to request him for all future appointments!

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Amy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Micheal S. Did a great job at our home today. Nice polite knowledgeable young man. Very happy with this service.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Talon was very knowledgeable, professional and friendly. He explained everything to me and answered all questions I had. He is a great ambassador for your company and has an exemplary work ethic! I would like him to stay as my service technician indefinitely!

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Starr4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony is the most respectful person and any questions I have, he is always happy to explain! Thank you Anthony for your kindness and continued professional service!

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
WilliamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael s

Ant exterminationBug & insect exterminationHome inspection+ Punctuality+ Quality+ Professionalism
KevinLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Yhanz in customer service went out of her way to address my temporary service needs while I was traveling. Professional, articulate, and responsive (with an “ideal type” telephone voice, if such a thing exists!)

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection+ Responsiveness
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony was very helpful and informative. It was a pleasure talking to him about the bug nests he blocked for us.

Bee exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Today I had Anthony…he was amazing!! Went above and beyond service!! I would trust him with every treatment. Thank you for hiring such amazing technicians!!

Ant exterminationBat exterminationBee extermination
Maryam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ethan was very informative, kind, thorough, and helpful!

Bug & insect exterminationFlea & mite exterminationSpider extermination+ Professionalism
Mohamed7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Highly recommend 👌ask for ceaser

Bug & insect exterminationFlea & mite exterminationHome inspection
MK3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This company has exceptional customer service. Today I spoke with Brett regarding rescheduling my appointment. He was fabulous and most delightful. He is a gem of an employee and should be recognized by the company. Excellent engagement with customers he made me feel really good about the company

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness
Patricia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The salesman, Fred Cregar, was professional and informative. The technician, Jackson Marquis, was also very professional, arrived at exactly the appointment time and performed a thorough inspection and treatment. This is my first time using this company and I was very impressed.

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin and Jackson were very professional, friendly, answered all questions I had. Would recommend to anyone who is looking for pest control. I love that the product is eco friendly, safe for pets and children. Thank you!

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
JLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heather, Dale and the team are very responsive and helpful. A great company to work with.

Ant exterminationBat exterminationTermite inspection+ Responsiveness+ Professionalism
Danny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Very crooked company, they lie and in the winter they only do half services promised but charge full price, not worth the price and very hard to cancel! You can get the same service for $35 elsewhere! If you sign you are locked in and in for a headache! Don't use this company !

Ant exterminationBug & insect exterminationHome inspection− Quality− Professionalism
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles does a great job when he’s out to let us know exactly what he sees. He also lets us know what time of year it is in relationship to what insects are doing and what to expect. We live in the woods have a lot of insects. It’s good to have someone so knowledgeable and does an overall great job.

Bug & insect exterminationGeneral pest inspectionTermite inspection
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Charles was my service man and he was extremely friendly and efficient!

Bug & insect exterminationTermite inspection+ Punctuality+ Quality+ Professionalism
Ari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

This company puts you on an iron clad contract which is impossible to get out of and calls and texts non stop with #'s that lead to an automated machine to schedule, reschedule, confirm. It is beyond disruptive and annoying. They would not even stop till my term was up as you cant cancel even though i did not want any more contacts from them ever again.

Flea & mite exterminationHornet & wasp exterminationMosquito extermination− Professionalism− Value
VanessaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brendan was prompt, professional and efficient. Went above and beyond in communication and quality. Thanks!

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
jeffrey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Faith mayfield was very professional and did an excellent job.

Bed bug exterminationBug & insect exterminationHome inspection+ Responsiveness+ Quality+ Professionalism
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John brown today did a very thorough job in my pest control

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Professionalism
offlyniceLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles did a truly excellent job with my issues! I have had no problems since he took such great care of us. I cannot recommend them enough, call them today to make your bug problems go away!

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
Wolfgang2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sasha is always on time and he s very dedicated - great guy and great service

Bee exterminationBug & insect exterminationTermite inspection+ Punctuality+ Quality+ Professionalism
Ra'ed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I was serviced by chase today and he took good care of the house

Home inspectionTermite inspectionTermite extermination+ Quality+ Professionalism+ Value
DanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

EcoShield has always done a good job cleaning the exterior of my home. I’ve used them for several years and they’re always professional and thorough. Donnie was my tech today and he did a wonderful job communicating some concerns that he saw and problem solving to get them resolved. Absolutely outstanding, above and beyond customer service!

Home inspectionHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more termite inspection reviews (50 more) →

Price

$164+27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 69%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1146$63–$136
Bug & insect extermination1021$66–$146
Spider extermination968$73–$168
Hornet & wasp extermination804$106–$282
Ant extermination763$91–$282
Home inspection503$71–$186
Rodent extermination433$103–$371
Bee extermination330$196–$426

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