How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%90+12.7Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEcoShield Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 7,930 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired EcoShield Pest Solutions for 8 kinds of job.
EcoShield Pest Solutions for termite inspection
Clear ✕All 90 Google reviews tagged “Termite inspection” · showing 80
Very friendly and informative.
My experience was very pleasant and I was completely completely satisfied 😊 Akexa did a very exceptional job And I really greatly appreciate the welcoming and friendly of Alexa the agent I spoke to she is definitely a keeper to your success of Eco!
Collin did a great job. Polite, accomadating and informative
Professional, great communication, respectful of home and yard. Clean and tidy. Friendly too our pets.
Very friendly and will walk u thru each step , very professional guys .. thanks nate and thanks to u Kyle
Antonio did a great job fix my issue on second floor wasp nests and also provide an inspection for the noise in my walls. He did a thorough job on applying chemicals around my house to prevent insects.
Very professional and attentive to our concerns . Represents your company in a positive manner.
Edit: this company starts out great. Gets the job done but after while start ro cut corners. Started using treatments they use in w9nter for summertime rain time. Pests increase and dont ever decrease and them tjey ignore calls. Be careful you will have to atay on them to do job correctly. James was amazing. Did…
Have polite, and helpful. Very happy with the company and your people.Charles, Vonte, Mike, Joe Mcewan, Dale, Michael Stone, Mike Powell & Chris Hart
Coner the sales rep and Harrison the tech are the most friendly kind people I have done business with in a very long time. So hard to find great cearing young folks like these. So far very pleased
Do not use this service. 1. You will be scammed into a long term contract. Sales people are trained to lie. They will tell you that you can cancel at anytime which is a total lie. 2. You will spend hours on the phone with outsourced customer service. Overseas. 3. They will give you a runaround for weeks. 4. Service…
Very polite and professional. Covered all the areas we were informed about
Michael. came to the house on time and explained everything in detail, he did a great job inside and outside of the house. Loved the overall experience.
Anthony has provided good service with checking all the areas around the house and cleaning. Recommend EcoShield without any hesitation!
I had some questions about my services, the cost, and what they entailed. Luna was very patient and helpful, addressing all my concerns
Talon and Davonte were exceptional! Very professional and thorough with his inspection. Took care of all the webs and egg sacks around the house and explained in detail what he took care of for me on the visit! Going to request him for all future appointments!
Micheal S. Did a great job at our home today. Nice polite knowledgeable young man. Very happy with this service.
Talon was very knowledgeable, professional and friendly. He explained everything to me and answered all questions I had. He is a great ambassador for your company and has an exemplary work ethic! I would like him to stay as my service technician indefinitely!
Anthony is the most respectful person and any questions I have, he is always happy to explain! Thank you Anthony for your kindness and continued professional service!
Michael s
Yhanz in customer service went out of her way to address my temporary service needs while I was traveling. Professional, articulate, and responsive (with an “ideal type” telephone voice, if such a thing exists!)
Anthony was very helpful and informative. It was a pleasure talking to him about the bug nests he blocked for us.
Today I had Anthony…he was amazing!! Went above and beyond service!! I would trust him with every treatment. Thank you for hiring such amazing technicians!!
Ethan was very informative, kind, thorough, and helpful!
Highly recommend 👌ask for ceaser
This company has exceptional customer service. Today I spoke with Brett regarding rescheduling my appointment. He was fabulous and most delightful. He is a gem of an employee and should be recognized by the company. Excellent engagement with customers he made me feel really good about the company
The salesman, Fred Cregar, was professional and informative. The technician, Jackson Marquis, was also very professional, arrived at exactly the appointment time and performed a thorough inspection and treatment. This is my first time using this company and I was very impressed.
Kevin and Jackson were very professional, friendly, answered all questions I had. Would recommend to anyone who is looking for pest control. I love that the product is eco friendly, safe for pets and children. Thank you!
Heather, Dale and the team are very responsive and helpful. A great company to work with.
Very crooked company, they lie and in the winter they only do half services promised but charge full price, not worth the price and very hard to cancel! You can get the same service for $35 elsewhere! If you sign you are locked in and in for a headache! Don't use this company !
Charles does a great job when he’s out to let us know exactly what he sees. He also lets us know what time of year it is in relationship to what insects are doing and what to expect. We live in the woods have a lot of insects. It’s good to have someone so knowledgeable and does an overall great job.
Charles was my service man and he was extremely friendly and efficient!
This company puts you on an iron clad contract which is impossible to get out of and calls and texts non stop with #'s that lead to an automated machine to schedule, reschedule, confirm. It is beyond disruptive and annoying. They would not even stop till my term was up as you cant cancel even though i did not want any more contacts from them ever again.
Brendan was prompt, professional and efficient. Went above and beyond in communication and quality. Thanks!
Faith mayfield was very professional and did an excellent job.
John brown today did a very thorough job in my pest control
Charles did a truly excellent job with my issues! I have had no problems since he took such great care of us. I cannot recommend them enough, call them today to make your bug problems go away!
Sasha is always on time and he s very dedicated - great guy and great service
I was serviced by chase today and he took good care of the house
EcoShield has always done a good job cleaning the exterior of my home. I’ve used them for several years and they’re always professional and thorough. Donnie was my tech today and he did a wonderful job communicating some concerns that he saw and problem solving to get them resolved. Absolutely outstanding, above and beyond customer service!
Each representative presented in a professional manner and were attentive to each detail my home needed . EcoShield surpassed my expectations in sales, service and follow up .
Brendan and Mel just showed up and took care of the ants, there won’t be any left after the hard work they put in. This is a great company and great workers!
John Brown was out technician and did a great job
Kevin and Jimmy did a fantastic job
Chase was an awesome exterminator! Did a very thorough job! Excellent service!! Highly recommend.
Troy Allison and Mike Powell we’re amazing!
Colby H is exceptional and always friendly and professional.
We had our first service today.Casey was the sales rep that approached our home regarding the service Ecoshield provides and was very polite. Ray Knox was the technician that serviced our home the next day and was very knowledgeable and accommodating. I hope to see Ray on our next scheduled service. It was a pleasure. Thanks again!
Very thorough. Explained things very well. Very nice/polite.
Always have a good experience with this company. They are always prompt and courteous. My technician, John Brown, was great at communicating what services would be provided and how long the process would take.
Daniel Hanser assisted me recently with my quarterly treatment service. Daniel was on-time, professional, and very knowledgeable. Great service! I’ve been happy with Ecoshield and I recommend their service.
Nate Bentley did a great job!
Fast ,cortious experience Chris p did an awesome job getting my pest under control.
Paul did a great job thank you for the service
John B. was on time and did a great job. He was kind and helpful.
Courtney J in customer service was very effective and professional as a representative for EcoShield in working with me to resolve my issues.Hopefully we can continue to do business from this point forward.Thanks Courtney for all your help Sinserly, C Daugherty
David and JaMichael - Great guys, came out and had my entire house done within an half hour. Highly recommend.
They were the best!!! Friendly, personal, thorough, and professional! They went above and beyond. Signed up for more services.
Everyone we’ve encountered at EcoShield has been extremely knowledgeable and professional. Especially, Brenden. He offered an alternate, self-remedy solution for fighting houseflies. We’ll see how well it works.
D. Hanser did a great job treating my home. He was professional and prompt and answered all of my questions. Great customer service all around.
Mitchell did an awesome job Thanks
Jason Ryder and Katy Brandenburg came out today and were amazing! Katy not only shielded us from pests but educated us on everything to protect our home. She was super friendly and took her time getting to know us and our home. They both were amazing!!!
Chris R. and Blake go above and beyond to make sure their customers are taken care of and happy with their service. Their dedication and passion for their work and customers is outstanding. It is rare these days to find such high quality employees and EcoShield is lucky to have them!
Have you ever had bonding moment with your EcoShield Technicians? Allow me to share. My EcoShield experience began like any other, I imagine. Kevin, our initial consultant, came 24 hours before our appointment to help us create a plan and set goals for this service - he was more than awesome! The next day, Kevin,…
David is the man
Chris R. was very professional, on time, and extremely kind! Ask for him when you you call!!!
David and Jake are very professional arrived up on time and removed insects
Orlandis and Tommie were awesome. Very professional and walked my family throughout the process and described what they were doing and why during the service so we better understood. Highly recommend these guys
Orlandis and Christian serviced my home and did a wonderful job. Their services included spraying inside and out, granulating the lawn, and spraying a barrier around the outside of the house. They also de-webbed the garage, awnings, and windows. I'm very impressed with the service.
Today Mike the Tech came to administer the first application of our service . He gave us a very good first impression. He was kind responsible and respectful. He worked effectively and in a timely manner . We would highly recommend this company. We look forward to our next service call . Good bye 👋 🕷 bugs 🐛 🐜 !!
Chris, Mike & Jake are awesome. Did a great job on the first service. Very professional
Mitchell was so wonderful. Explained everything in detail about our situation at our house and was early and so friendly. We appreciate you!
Chris and Mike were very professional and helpful in the process of treating our home. Great customer service, and a great service provided.
Bill Tatum did a great job when he came to my house! Everything was well taken care of and I was very impressed!!!
Great Value and Service from Bill Tatum.
Bill Tatum of EcoShield Detroit did a great job. Great service. Highly recommended.
David came out and took care of our bug problem. 100 percent recommended.
Mitchell killed my bugs was professional and got it done fast
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1146 | $63–$136 |
| Bug & insect extermination | 1021 | $66–$146 |
| Spider extermination | 968 | $73–$168 |
| Hornet & wasp extermination | 804 | $106–$282 |
| Ant extermination | 763 | $91–$282 |
| Home inspection | 503 | $71–$186 |
| Rodent extermination | 433 | $103–$371 |
| Bee extermination | 330 | $196–$426 |
