Analyzing 6,894,2286.9M ReviewsFor 19,51319.5K Experts

Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%53+3.7Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

EcoShield Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 5,042 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 86% of pest control services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 53% of pest control services.C
53

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Cockroach extermination” · showing 20

Pamela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So far excellent

Paid $160–180Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination
Dominic3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job. Matthew was very helpful. He gave us a clear understanding of the service. And gave us the best price he could offer. He calls back to make sure everything was all right with the service.

Paid $160–180Great priceHome inspectionHornet & wasp exterminationTermite extermination
Melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Christian was very friendly, polite, explained everything thoroughly and I appreciated him coming out on a holiday weekend so much! So far so good EcoShield👍

Paid $160–180Great priceRodent exterminationSpider exterminationFlea & mite extermination
Penny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Thomas was very friendly and professional. He explained what he was going to do and what he was looking for He helped with many bees nest in our deck railing. He offered to dust the railing but did not have equipment. Otherwise he was excellent and proficient.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ethan was amazing! Very helpful and thorough!

Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
KatrinaLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Matthew D took the time to tell us what he was going to focus on and did it. He also recommended some things when we have our winter service done. Good communicator! Marcus did a great job. He pointed what we needed to focus on and then took care of everything. Update after 12 months. No more spiders in my windows.…

Home inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Purvi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christine D was very professional and friendly.

Ant exterminationBug & insect exterminationCockroach extermination
AshtonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service very professional especially the young gentleman Kalen that did our extermination, he was very thorough and made sure he did everything he could to be sure fully handled the issue

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KellyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Crys helped me get the billing corrected after a new card was issued.

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness
Joey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am new to the service, but customer service is great already. Jason was literally walking in the rain and pitched me on his service and I was immediately sold. Victor and Zach were here the very next day doing all things they do. Very thorough in explaining everything. Not sure about the extermination yet, but 5…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jammar Johnson very good and personable.

Ant exterminationBed bug exterminationBee extermination+ Professionalism
DavidLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bill T. was the latest rep and as always did a good job just as the rest have in the past!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Yun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ROGER DID GOOD SERVICE TO ME

Cockroach exterminationFlea & mite exterminationHome inspection+ Professionalism
P10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Heather was helpful and professional..

Cockroach exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hayden and Bowden were great. They were very informative and professional. I would highly recommend them.

Ant exterminationBug & insect exterminationCockroach extermination
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Julie,their customer service rep is absolutely outstanding She was personable and very customer focused. Expert at problem resolution

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
Candace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dominic F. was great with explaining the initial process and how everything was going to work. He was kind and curious the entire time. Looking forward to a bug free home.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used them for the first time today. Caleb Ruggles was our technician. He was very polite and professional.

Ant exterminationBug & insect exterminationCockroach extermination+ Professionalism
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ian was prompt, professional and informative.

Ant exterminationBee exterminationCockroach extermination
Melody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Torrance

Ant exterminationBug & insect exterminationCockroach extermination+ Professionalism+ Value

Show more cockroach extermination reviews (14 more) →

Price

$161+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 66%Overpriced 6%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection644$63–$136
Bug & insect extermination597$66–$146
Spider extermination494$73–$168
Hornet & wasp extermination346$106–$282
Home inspection330$71–$186
Ant extermination329$91–$282
Rodent extermination159$103–$371
Flea & mite extermination136$131–$323

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