How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%53+3.7Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREEcoShield Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 5,042 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired EcoShield Pest Solutions for 8 kinds of job.
EcoShield Pest Solutions for flea & mite extermination
Clear ✕All 136 Google reviews tagged “Flea & mite extermination” · showing 120
Very friendly and helpful.
Ethan thoroughly explained his service and treatments today and I personally observed thre treatments being perfomed . He informed me both before and after he treatments and gave instructions on watering, pets etc. before he left. I felt very confident in the work that he did. Thank you again for a great experience.
Just had the pleasure of having Louie provide our service. He was very attentive to our concerns. Great person to have on your team!!
Great job Daniel! We appreciate you.
Great job. Matthew was very helpful. He gave us a clear understanding of the service. And gave us the best price he could offer. He calls back to make sure everything was all right with the service.
They signed up up and were out the next day! Were so kind affordable and through with there treatment. Highly recommend this company for all your pests needs!
Derrick did a thorough job removing webs from the outside of the house and my shrubs. He sprayed and treated treated the edges of the lawn for fleas, ticks and other pests. I’m very impressed with my service. I used Terminix since 2017 and Ecoshield is so much better and pet friendly. Derrick was very nice and informative!
Quick and professional
Thank you Daniel, you are appreciated.
Ron was extremely knowledgeable in every aspect I ask a question it got answered what more could I ask for beside a bug free home that Ron made sure I have ! Thanks again
Colin did inspection and sales pitch. Kaleb came this afternoon, explained what he was going to do and did it. He checked in with me to review his work. Kaleb was very professional and easy to work with.
Friendly and informative.
Christian was very friendly, polite, explained everything thoroughly and I appreciated him coming out on a holiday weekend so much! So far so good EcoShield👍
Christian was personable, professional, knowledgeable, great with my dog, and did a thorough job of providing the services I contracted for.
He seemed to be efficient and sprayed all around the outside of my house. I very rarely find a spider or any bugs in my house. I am happy with the service.
We are on our second season with EcoShield and I can not say enough good things about this company! They are a no pressure company with very knowledgeable technicians. We absolutely LOVE Thomas...he's really a wonderful man!
Sheila set up appointment for service that needed to be done in my backyard to protect against carpenter ants in my trees, and protect from other insects in the yard. Sheila was very nice and professional.
Nijal is a great representative of your company. He is efficient, thorough and always respectful of our property. Great job Nijal, thank you.
Matthew came out this morning for my initial application. I sure hope the rest of your employees are as professional and knowledgeable as Matthew
Nijal was thorough and did a great job. Thanks!
Jordan was very friendly and knowledgeable. I recommend him to take care of pests for everyone. Merry Christmas!
We love Ecoshield, they are efficient and are here for service when they say they will be. We have not had any critters in our attic since they started. Ron Rice was great!
Professional services and took care of all our home needs.
Rose was a spot on sales made sure what when and how much, my critical work up sheet to say Yes. Make Rose a star in your corporation and I will send any one that needs bug be gone directly to her!
Nijal came at scheduled time, was very cordial, came inside and treated areas I was concerned about. Then went outside and brushed whole house and whacked some bugs. Very satisfied.
This team is professional and courteous. They were thorough. They even moved the dog toys I fogot before they sprayed.
Jordan did a great job…
Rick was very personal and knowledge about the products he was using.
Dan came today and he was Amazing! In my book, he is the best te chnician I have had so far. I wish he could come back again. He us very knowledgeable and helped me understand more I can do to help the process of being spider free. I would appreciate it he can be assigned to my route as often as possible. Thanks San for an amazing job!
Jace gave us excellent customer service.
Did inside and outside. Got rid of webs, sprayed for pesky earwigs, ants and bees to name afew. Very personable representative. Thanks!
We are a new account with EcoShield Pest Solutions & Thomas was very courteous and informative. Thomas explained everything he was he was going to do and patiently answered all my questions. It was quite clear that ustomer satisfaction was priority . That also tells me that the company has a great culture. I am now…
Derrick provided exceptional service. He clearly explained to me the services and his demeanor and professionalism resulted in a memorable experience. I would recommend EcoShield services to friends and family throughout the neighborhood.
Ethan was amazing! Very helpful and thorough!
Fast and polite, Dalonte did a great job on the initial application
Rick was friendly, answered my questions and very thorough. Much more thorough than the previous tech.
Thomas was professional, pleasant & thorough.
Matthew D took the time to tell us what he was going to focus on and did it. He also recommended some things when we have our winter service done. Good communicator! Marcus did a great job. He pointed what we needed to focus on and then took care of everything. Update after 12 months. No more spiders in my windows.…
Terrance Howard was prompt, professional, and overall a cool dude. Grateful for his help. Also I had a call with Joanne today who helped me with a great number of things. She was very personable and refreshingly knowledgeable.
I was very impressed with the customer service received on the telephone. The help was accurate, clear, and he was very professional.
Ceaser did a good job helping to resolve my issues
Christine D was very professional and friendly.
Very kind and helpfull
Austin and Clark came over at the right time! Very nice gentleman and very informative! Thank you! Just had my outside done and our massive oak trees got carpenter ants. I also have a dog so this is pet friendly. So far great experience!
Brendan and Stevie did a great job here and were very up front and professional
The tech victor
Adi was very kind and helpful.
Dominic F and Dillan W, were on time and did a great job. They explained what they were going to do and excuted wonderfully. They were professional and quick.
Crys helped me get the billing corrected after a new card was issued.
Bill T. Did a great job of covering all our outbuildings. He was kind and professional and listened to our needs! Thank you!!
Jason introduced us to the products & services. He took the time to answer all questions in order to ensure trust in what Ecoshield offers. Victor performed the services within an hour of us signing up. He also answered all questions and even came back the following morning to complete the work along with Zach who…
Austin and adam stopped by for our initial service and to say the least im so pleased with their thoroughness and professionalism.thanks for stopping by ecoshield id be happy to recommend these young men to all my friends and family!!
Austin and Min-Jae came out today to do my initial service. Very professional and courteous and got the job done! They kindly were able to make me realize the benefit for the services I needed… but didn’t know before their free inspection. Thank you guys! It already has made a huge difference! You have saved my…
We had a great experience! Austin and Victor came and were super efficient and got to work. They were perfectly on time and showed up exactly when I was expecting them. Highly recommend!
Jamarr Johnson Was professional and knowledgeable about pest and rodentamare and Kalen
Austin was very professional and friendly and explained everything very thoroughly.
Jamarr Johnson, very informative, work was thorough, educated me immensely about all he was doing
We had a tech come out today (can't remember his name) nice young man. He was friendly, knowledgeable about bugs and very thorough when he went around our house. He also pointed out a few things as he went around the house spraying. thank you for taking good care of us and our needs. Sorry Mr. Tech man that I forgot your name!
Just had my first home and yard treatment- applied by team Jamarr Johnson and Dakota. We have an old home with lots of cracks and crevices and they made quick work of applying treatment for an array of pesky ( unwelcome) guests. Grateful for the prompt and easy communication, courteous treatment of our pets and lack of judgment for the messy basement.
Jamarr was AMESOME! Took care of everything, totally knowledgeable! Great customer service! Will use again!!!
Jamarr johnson is a great professional excellent customer skills love hi.
Jamarr Johnson, he is very professional and he did a wonderful job
Austin came and did our initial service today and was on time, polite, and professional! He went above and beyond to help accommodate our hectic schedule with two little ones and we definitely appreciated that!
Jamarr Johnson was very professional and extremely informative. He was also very personable & he’s a Very good technician.
Thank you Austin and Jamal for stopping in today and helping find issues (with immediate eco friendly resolutions)!! Looking forward to your next visits
Jamar did a thorough job and explained everything well. He answered questions, and had a very warm and positive disposition. Excellent service all around.
Jamarr Johnson was a very good very well spoken and educated me on pest control and customer service Chris was very helpful. Also last but not least the route Manager Clarke Morar. Thanks again guys. Keep up the good work!
Austen and Nath did great job
Jamarr Did a great job.
Austin and Cole were very professional and kind. Clarke was informative and professional, I will recommend to friend and neighbors.
Domonic F was awesome and professional ty
Jamar is such a wonderful and professional person. I recommend highly! Thanks Jamar!
Jammar Johnson very good and personable.
Dominic and Brendan stopped by at the end of their day. very professional friendly and thorough. Good guys. Can’t speak for the results as it was the first visit but I am confident my big problems will abate.
Such an excellent experience working with Eco Sheild! Both Joe M. and Domenic F. were very helpful and professional! Would highly recommend.
Jamarr Johnson professional. He explain everything so thoroughly.
Domenico F was great to work with
ROGER DID GOOD SERVICE TO ME
Grace is very pleasant and professional. She answered my questions regarding my contract which helped me understand the agreement. Grace also gave me a $25 discount for my May service because I was mentioning price issues.
Customer service is great and I am very satisfied with the work that Ecoshield has done for me so far. I would recommend.
Torrance did an excellent job both explaining and performing my service.
Very professional, always did a good job
Brendan was great!
Hayden and Bowden were great. They were very informative and professional. I would highly recommend them.
They have applied the necessary products on and in my home to control the insects that I don’t want around. The results are satisfactory also the technicians are professional knowledgeable about the program.
Julie,their customer service rep is absolutely outstanding She was personable and very customer focused. Expert at problem resolution
Good customer support
Roland was very helpful on the phone and friendly. He answered all my questions.
Whatever you do, do NOT hire this company. I was lied to and forced to sign a contract with text that “wasn’t available” for me to review. When I tried to cancel (because they didn’t help with ANY bugs), they informed me that the contract I signed stated I had an early termination fee when I specifically asked if…
Domenic F. did a great job. He was on time, very professional, very specific while explaining what was being done A job well done!
Liam did a fantastic job spraying and making sure that the spray did not go into my koi pond. thanks great job
Domenic f my service technician came out and took care of my pest issues as well as found a wasp nest and treated for it.
Dominick F was very professional ,Nice and fast
Dominic f came out for first inspection
Domenic F was on time courteous and clearly explained what he would be doing. Great first experience with this company.
Dominic F
Domenico f was good
Domenic was great very professional
Domenil was early, professional and engaging. He answered all of my questions and took his time ensuring all of concerns were addressed.
Dominic was very professional, focused and attentive to my pest issues.
Torrance provided excellence service.
Treated for springtails too in upper bathroom. Torrance and Dakota treated my home.
They come out when I noticed ants in my kitchen. In and out got the job done The service man, Opheo was very courteous and helpful
Torrance and Dakota were quick professional made sure they covered everything that was suppose to be done.
Kaleb and Christian did an awesome job!!
We used them for the first time today. Caleb Ruggles was our technician. He was very polite and professional.
Caleb and Tyrice very professional went beyond and above. Highly recommended 👌
Ophido Showed up right on time was very polite and did a very thorough job around my home
Ian and Tanner were wonderful! Very professional and thorough!
Ray Knox was super professional and kind. He went out of his way to be extra thorough and went the extra mile for us. Highly recommend this company!
Torrance H was a very thorough tech... He carefully inspected and did exactly as promised work.. He took time to explain exactly what he would do for me.. He was also a very kind and compassionate person.. making me feel comfortable having him complete this job... Ethan was a very good salesman and explained the…
Ophidi Moore was nothing but professional. He took the time review with is our areas of concern and performed the service with care for our property.
Ray Knox did an incredible job. Very professional and friendly. Thank you!
Very friendly and on time good people!!
On time and professional! David Gault did a great job!
Switched from another pest control company to Ecoshield Troy. Had Torrance do the work and it was done done in a very professional and well explained manner. We are pleased with the staff and quality of work .
I cannot say enough good things about Ray Knox very professional and nice and easy to talk to. Jordan who got us to hook up with EcoShied was a genuine nice young man. I’m in sales and I would hire these to guys in a minute. Thanks for the service.
I had Ian come out and service my property, he did excellent work and answered all the questions I had. Happy to be an ecoshield customer.
Daniel was awesome!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 644 | $63–$136 |
| Bug & insect extermination | 597 | $66–$146 |
| Spider extermination | 494 | $73–$168 |
| Hornet & wasp extermination | 346 | $106–$282 |
| Home inspection | 330 | $71–$186 |
| Ant extermination | 329 | $91–$282 |
| Rodent extermination | 159 | $103–$371 |
| Flea & mite extermination | 136 | $131–$323 |
