Analyzing 6,894,2286.9M ReviewsFor 19,51319.5K Experts

Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%53+3.7Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

EcoShield Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 5,042 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 86% of pest control services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 53% of pest control services.C
53

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “General wildlife removal” · showing 20

Edie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job!!!

Paid $160–180Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Aaron D did a great job on our recent exclusion. He and his team were very thorough and professional

General pest inspection
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did an amazing job. They’re friendly and helpful and they explained everything to me. They were so fast and they cleaned up everything and sensitized. I highly recommend this company.

Great priceHome inspectionGeneral wildlife removal
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dalonte did a great job cleaning up the cobwebs and applying pesticide to the exterior of my home. Would recommend him to other homeowners.

Great priceGeneral pest inspectionGeneral wildlife removalAnt extermination
ThomasLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

I felt I was overcharged for the limited amount of work that was done ...all I wanted was the squirrel to be removed and the entry point closed off....$1275 for a couple of hours of work ..

General pest inspectionGeneral wildlife removal
Kevin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

DANIEL HANSER JR was our Ecoshield service technician in the metro Detroit area. We just purchased a new house in Sterling Heights, MI a year ago and DANIEL HANSER WAS AMAZING!!!! If we could give 10 stars to him, we would absolutely do so! He could literally be the owner of this company for how good he is! He is so…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Today Austin R stopped by and was very well mannered and professional.I was very pleased with his thoroughness and his attention to detail. With the amount of time he spent on my home,im sure to see results soon!! Thanks EcoShield for sending this young man our way!!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Kelsey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin was very understanding and very efficient. Very pleasant to deal with.

Ant exterminationGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Quality+ Professionalism
AmberLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin and Min-Jae came out today to do my initial service. Very professional and courteous and got the job done! They kindly were able to make me realize the benefit for the services I needed… but didn’t know before their free inspection. Thank you guys! It already has made a huge difference! You have saved my…

Customer photo from Amber's review
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Tara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin was very professional and friendly and explained everything very thoroughly.

Bug & insect exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin and Jason stopped by today and I’d say I’m pleased with this company’s thoughtfulness and professionalism

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Stojanka1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austen and Nath did great job

Flea & mite exterminationHome inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jammar Johnson very good and personable.

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Nithin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ophido did a great job!

Bed bug exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ErinLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark was very friendly and informative, we switched from another company and the spiders have been held at bay!

Ant exterminationHornet & wasp exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Liyan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ara is the best! Thank you for your service! So kind & professional

Ant exterminationMosquito exterminationGeneral wildlife removal+ Responsiveness+ Quality+ Professionalism
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Queen C was extremely polite and helpful. She resolved my issue pronto and I was good to go. Thank you.

General wildlife removal+ Responsiveness
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Julie,their customer service rep is absolutely outstanding She was personable and very customer focused. Expert at problem resolution

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
Marvin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good customer support

Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Professionalism
Fidel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Generally, I don’t write online reviews, but at this time, I must to do this. No doubt that EchoShield Detroit offers a good service, but I’m not here to review the company performance. Today, I will use my time to compliment Mary Grace for her profesional and sweet job as EchoShield customer service representative.…

Mosquito exterminationRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality

Show more general wildlife removal reviews (9 more) →

Price

$161+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 66%Overpriced 6%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection644$63–$136
Bug & insect extermination597$66–$146
Spider extermination494$73–$168
Hornet & wasp extermination346$106–$282
Home inspection330$71–$186
Ant extermination329$91–$282
Rodent extermination159$103–$371
Flea & mite extermination136$131–$323

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