How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%53+3.7Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREEcoShield Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 5,042 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired EcoShield Pest Solutions for 8 kinds of job.
EcoShield Pest Solutions for mosquito extermination
Clear ✕All 113 Google reviews tagged “Mosquito extermination”
Ethan thoroughly explained his service and treatments today and I personally observed thre treatments being perfomed . He informed me both before and after he treatments and gave instructions on watering, pets etc. before he left. I felt very confident in the work that he did. Thank you again for a great experience.
Nothing but good things to say about these guys. I've always been a thick skin "let them eat" kind of person about bugs. My wife does not share that sentiment. We recently purchased a property on the river and needless to say the bugs are far worse. This company is thorough with their work and prompt in responding…
Brandon was very pleasant and did a very thorough job at our condo.
Matthew did a great job servicing my home. Application was professionally applied and was followed up with a cleanup around the house perimeter.
Just had the pleasure of having Louie provide our service. He was very attentive to our concerns. Great person to have on your team!!
Very helpful and friendly
Great job. Matthew was very helpful. He gave us a clear understanding of the service. And gave us the best price he could offer. He calls back to make sure everything was all right with the service.
Quick and professional
Derrick did a great job!
Louie did a good job
Louie was kind and courteous! Helped us get mosquitos under control.
Great work as always. Thanks for the professional and cordial service!
Great job!!!
Patrick gave phenomenal service. We’ve had Eco for years now and are never disappointed. They always go above and beyond — especially yesterday when Patrick pointed out a few things around the perimeter of our home that we likely wouldn’t have noticed right away, and that could have turned into much bigger issues if…
The service man was polite and explained what he was going to do and then did it.He explained that he didn’t spray flowering trees to protect bees, which I appreciate. He impressed me with his explanations as he was clear orderly understandable and complete.
Efficient, effective, competent. Love it.
Ke’Aundra was very professional, polite and very thorough.
Matthew came out this morning for my initial application. I sure hope the rest of your employees are as professional and knowledgeable as Matthew
Nijal was thorough and did a great job. Thanks!
Jordan was very friendly and knowledgeable. I recommend him to take care of pests for everyone. Merry Christmas!
Liza took care of me and she gave excellent customer service. She was very polite, friendly, and accommodating. She gave me an updated time for my exclusion and the date of my next quarterly insect inspection. She couldn't have done a better job.
Thomas Dorch is excellent! Very attentive to details, very consistent and very thorough.
--update, after going back and forth on this far more times than I have time for, and after dealing with what sounded like a typical offshore call center to no avail, and aubsequently threatened with a cancellation fee that had never been mentioned previously, I was contacted by someone from another local office…
Jamarr was great! He inquired about how the last service went, if there were any specific problem areas that needed extra attention, and asked if I had any concerns. Looking forward to having no more spiders!
Thomas arrived at the expected time and completed his job quickly.
Illu was great. Very helpful!!’
Great work!
Nijal came at scheduled time, was very cordial, came inside and treated areas I was concerned about. Then went outside and brushed whole house and whacked some bugs. Very satisfied.
He was polite and very thorough i asked him to concentrate on our party area in the back yard and he did a great job
Jordan was very professional during his visit to spray. Ecoshield has really made sitting outside more enjoyable!
Service person was polite and proactive.
Thomas was very friendly and professional.
I’m giving 4 stars because the work was promptly and efficiently done & Thomas spoke to my husband detailing what he was doing. I’d be confident in giving more stars when I know how/if good the outcome is!
The are the pests, tricked my elderly dad to sign a contract and when we canceled they charged us cancellation fee.
Joshua S was very helpful and considerate of my immediate needs and very professional 😊
Excellent service very professional and answer all questions
Jace gave us excellent customer service.
Torrence was very nice and professional. Very thorough.
The service technician Jamarr was professional, prompt, and there was a noticeable reduction in mosquitos after the first application.
First application for mosquitoes was great. The tech spent about an hour covering our entire property. The next application, about a month later, the tech spent a total of 10 minutes from getting out of the truck, putting on the equipment and applying the treatment. Our lot is 1.5 acres. I don't think he made it…
Derrick did a great job. Very happy with the work he performed! We are not happy with EcoShield at all, but at least they sent us out a very nice, friendly, hard working tech. Our issues with EcoShield have NOTHING to do with Derrick, but I would be remiss if I didn’t take this opportunity to speak up regarding the…
Very happy with Ecoshield so far. Cam introduced us to the services and was very polite. Thomas our technician did a thorough job. It’s nice not running into spider webs and threads in the morning as I walk out on the deck - we are already seeing results
Ethan was amazing! Very helpful and thorough!
Fast and polite, Dalonte did a great job on the initial application
Courtney is always so sweet, and does a great job!!!
Parrish did an excellent job.
They have the worst quality n service ever. Nick knocked at my door said one thing but my charges say something else. It’s hard to get a hold of them, they auto charge me and not even show up. I called to get refund for the service they didn’t provide me and now telling me they won’t stop my service because it’s a…
Christine D was very professional and friendly.
Not impressed. I signed up on late spring/early summer. The initial treatment seemed to go well. They didn't come back for the egg cycle treatment like they promised so I had to call multiple times until I could get someone out. They did the treatment in early July. I'm still seeing just as many bugs as before they…
Good experience w the service, and Josh M was very helpful.
Josh was very helpful.
Austin and Clark came over at the right time! Very nice gentleman and very informative! Thank you! Just had my outside done and our massive oak trees got carpenter ants. I also have a dog so this is pet friendly. So far great experience!
Crys helped me get the billing corrected after a new card was issued.
Austin and Min-Jae came out today to do my initial service. Very professional and courteous and got the job done! They kindly were able to make me realize the benefit for the services I needed… but didn’t know before their free inspection. Thank you guys! It already has made a huge difference! You have saved my…
Jamarr Johnson Was professional and knowledgeable about pest and rodentamare and Kalen
Jamarr Johnson, very informative, work was thorough, educated me immensely about all he was doing
Just had my first home and yard treatment- applied by team Jamarr Johnson and Dakota. We have an old home with lots of cracks and crevices and they made quick work of applying treatment for an array of pesky ( unwelcome) guests. Grateful for the prompt and easy communication, courteous treatment of our pets and lack of judgment for the messy basement.
Jamarr johnson is a great professional excellent customer skills love hi.
Jamarr Johnson, he is very professional and he did a wonderful job
Austin and Cole were very professional and kind. Clarke was informative and professional, I will recommend to friend and neighbors.
jamarr Johnson did a excellent job and was on time very professional
Jammar Johnson very good and personable.
Customer service is great and I am very satisfied with the work that Ecoshield has done for me so far. I would recommend.
Jason Smalley was the tech that came out and did our quarterly service. He went above and beyond to answer any questions that I had and also made sure that that the service provided from eco shield is working as intended.
Heather was helpful and professional..
Thanks for the great service Bill T. you know your business about/around these pests and you seem to have a pretty good sense of humor! I'll be sure to share your company with a few friends!
Service Rep Joshua was very helpful and professional. It was a great experience to interact with him.
Ara is the best! Thank you for your service! So kind & professional
Jen was a great help As well
Bill T is awesome. Everybody that has been out from Eccoshield is amazing. I would highly recommend them to anybody!!
I have been using Ecoshield Pest Solutions for the last eight months, and the service has been great! Overall, the technicians have been easy to work with. I did have an issue with one particular service call technician. Upon speaking with a Manager named Patricia, she went above and beyond to address all of my…
Collins was the person responsible for my rating. She listened to my concerns and addressed them.
Good customer support
Good service
Generally, I don’t write online reviews, but at this time, I must to do this. No doubt that EchoShield Detroit offers a good service, but I’m not here to review the company performance. Today, I will use my time to compliment Mary Grace for her profesional and sweet job as EchoShield customer service representative.…
I wish eco shield is in Texas, their product is the best in keeping ants spiders, mosquitoes away from the house. The customer representative Christine is the best👌 She helped me in resolving the issue of waiving cancelation fee immediately after checking, proof of address change.
Domenic F. did a great job. He was on time, very professional, very specific while explaining what was being done A job well done!
Domenic F. was here on time and did a thorough inspection and treatment of our property.
Liam was my technician today and provided a 5 star experience. Quick, professional, and on time. Would absolutely hire again.
Liam helped me figure out what I needed! I had an easy time working with him.
Domenil was early, professional and engaging. He answered all of my questions and took his time ensuring all of concerns were addressed.
Jamal did a great job. Very thorough and communicative!
Treated for springtails too in upper bathroom. Torrance and Dakota treated my home.
They come out when I noticed ants in my kitchen. In and out got the job done The service man, Opheo was very courteous and helpful
I recently bought my first house and have been having issues with insects as my home is right by a lake. The Technicians Jamal and Dylan were both so great and professional! I will continue to go through EcoShield!
Torrence was very professional and did a great thorough job.
torrance was very kind and efficient
Torrance was very personable and asked if I had any questions. Explained all steps too. Thank you.
Ophido Moore came out today for our quarterly pest control. He was very professional and did a great job.
Ray Knox was super professional and kind. He went out of his way to be extra thorough and went the extra mile for us. Highly recommend this company!
Ray Knox did an incredible job. Very professional and friendly. Thank you!
Very friendly and on time good people!!
On time and professional! David Gault did a great job!
Switched from another pest control company to Ecoshield Troy. Had Torrance do the work and it was done done in a very professional and well explained manner. We are pleased with the staff and quality of work .
Bill T arrived on schedule and was very helpful in explaining the process. He blasted the basement and backyard for wasps, spiders, etc. i’m feeling better already and looking forward to a bug free summer poolside!
Dave was fantastic. Understood my needs and acted accordingly.
Mike T. came by today. They are always nice and listen to your needs and actually do what they say they are gonna do.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 644 | $63–$136 |
| Bug & insect extermination | 597 | $66–$146 |
| Spider extermination | 494 | $73–$168 |
| Hornet & wasp extermination | 346 | $106–$282 |
| Home inspection | 330 | $71–$186 |
| Ant extermination | 329 | $91–$282 |
| Rodent extermination | 159 | $103–$371 |
| Flea & mite extermination | 136 | $131–$323 |
