How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%53+3.7Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREEcoShield Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 5,042 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired EcoShield Pest Solutions for 8 kinds of job.
EcoShield Pest Solutions for rodent extermination
Clear ✕All 159 Google reviews tagged “Rodent extermination” · showing 120
Great company ,Dan the bug I want him back next visit
Jordan R. And his team, Dillian, Timothy and Jamal were Amazing!! They were all very kind and friendly. They took their time to explained everything and answered all my questions. They worked real hard, got the job done and I’m very happy! I look forward to seeing them when they come back in 30 days. I want to…
Very thorough job
Brandon was very pleasant and did a very thorough job at our condo.
So far excellent
Happy to see a familiar face. Always polite and friendly. Don't take us off his route. Thank you. He went beyond. Thomas was very kind and answered any questions I had. Wish him luck with my neighbor. Perspective client!
Brandon was informative and courteous answered and explained all questions so I could understand was thorough about job
Very kind and efficient. You can definitely tell he loves his job!! ❤️
Brandon did a great job. Professional, efficient, and polite. Will be recommending to others.
Very pleased with my EcoShield Pest Control service from Thomas today. Keeping my property pest free..
Aaron was fabulous! Friendly, helpful, efficient.
Awesome company! Even better tech good job Ron it’s funny we have the same name Ron n Ron lol good hard working young man
Brandon was very professional and thorough, walked me through each process. Answered all my serious concerns and even some of my stupid ones.
So thorough! Brandon explained everything he was doing and how it would affect the pests that we see. Appreciate his professionalism and expertise!
Ecoshield is a great service. If there's any issues they do their best to solve it. Larry did a very efficient and thorough a job with our quarterly service
rounld zilinski was very respectful,did a awesome job and had a very good service.
Great job!!!
Friendly and informative.
Very attentive and thorough
Christian was very friendly, polite, explained everything thoroughly and I appreciated him coming out on a holiday weekend so much! So far so good EcoShield👍
Kaleb came through our house and took care of us like he was taking care of his own home. He takes pride in what he does. I trust ecoshield and will be recommending them to everyone that I know.
Patrick gave phenomenal service. We’ve had Eco for years now and are never disappointed. They always go above and beyond — especially yesterday when Patrick pointed out a few things around the perimeter of our home that we likely wouldn’t have noticed right away, and that could have turned into much bigger issues if…
Ke’Aundra came to do my mosquito control services. He was fast, efficient and pleasant. Thank you
He was very friendly and efficient.
Recently had Stacey treat our home. Extremely thorough, and professional very knowledgeable. Went above and beyond for us.
I am very pleased with the service that I received today. Christian was professional and extremely polite.
Both Patrick and Evan came out. They were prompt, courteous and very professional.
Ke’Aundra was very professional, polite and very thorough.
Jason came out today put in bait stations informed us of their process and took care of everything for us, great job Jason!!
Nijal is a great representative of your company. He is efficient, thorough and always respectful of our property. Great job Nijal, thank you.
Daniel H did a great job today. He also is very knowledgeable about his job and very friendly! I would definitely recommend him to service your home!
We have been a satisfied customer of Ecoshield for over 2 years and we are very pleased with the service.
Kyle is so friendly! He does great work! Even in the bitter cold! Thank you!
Mary was very helpful today. She understood what my needs were and helped satisfy them in a timely manner.
Aaron seemed really knowledgeable, and didn’t try to oversell us.
The sales guy came to my house, showed that I am getting a big discount. I opted in the service but after 6 month of service, I could still see the bugs inside my house, outside in the yard. So my DIY worked better than this before, I tried calling them to cancel. They charge you $250 cancellation fee, So please…
Aaron, Danny, Jordan and the rest of the team did an exceptional job taking care of the outside exclusion work on my house. They explained everything clearly, answered any questions thoroughly and handled the issues that came up quickly and effectively. I would highly recommend EcoShield to my friends & family. Thank you.
Nijal did a great job servicing my home. He was patient and attentive to my inquiries about the service procedure for my home. The viability of the product due to the weather conditions. The security of the warranty policy and time frame of such. I was pleased with his approach and ability to answer all of my concerns that left my family at ease.
Two thumbs up. Excellent customer service and very professional.
Professional. Timely. Good explanations of what’s next.
Daniel was great! On time, super quick & explained everything. Very pleased!
Professional services and took care of all our home needs.
Eco shield was very thorough and professional. One happy customer!
--update, after going back and forth on this far more times than I have time for, and after dealing with what sounded like a typical offshore call center to no avail, and aubsequently threatened with a cancellation fee that had never been mentioned previously, I was contacted by someone from another local office…
Pest control service is excellent and Dom F know his job well and took care of few hidden spots on my property where a pest problem might sneak in. Really appreciate the job well done and the keen eye on the problem areas.
Performad his work very professionall
Ron Rice did a fantastic job! Extremely thorough and meticulous. Very pleasant to talk with and explained everything he was doing.
They are great at customer care. They are always professional and polite! It's a quarterly treatment, but they will come out in-between if you need them to.
Rick F visited today for my quarterly service. Rick was very nice to deal with and was very thorough while treating my property. You can tell he enjoys his job as he explained the treatments that were applied. All concerns were addressed and I am happy with the results. Thanks Rick, 5 Stars from me.
Not sure. Too early to tell.
This team is professional and courteous. They were thorough. They even moved the dog toys I fogot before they sprayed.
Great job
We are a new account with EcoShield Pest Solutions & Thomas was very courteous and informative. Thomas explained everything he was he was going to do and patiently answered all my questions. It was quite clear that ustomer satisfaction was priority . That also tells me that the company has a great culture. I am now…
Professional and did exactly what he told me he was going to do.
I am very satisfied with the service of Courtney from EcoShield Pest Solutions. She paid special attention to the areas I noted where I have seen increased activity of rodents. Thank you for your ongoing service.
Thomas was very friendly and professional. He explained what he was going to do and what he was looking for He helped with many bees nest in our deck railing. He offered to dust the railing but did not have equipment. Otherwise he was excellent and proficient.
domenic F was very helpful and he answered all my questions.He did a fantastic job 👏
Ophido, Great tech.
Ecoshield is always really great when they come by. Everyone has been really kind and respectful and super knowledgeable! I feel like I’ve learned so much about my home and things I can do to keep the mice and bugs out! Bill T. was super nice and knows his stuff! Update** Feb 2025 Cancelling is really hard. I’ve…
Larry did great quick work. Minimally disruptive on a busy day.
The service I received by John was great! He worked hard!
The best company I've dealt with. They were very reasonable with cost and I only needed one treatment this time. Ophido was very professional ... On time and got the job done. Thanks again!
Karl E was great! let me know next steps. see you on 10.6.23. Thanks!
Crew closed up openings for bats, muse and hornets
Thanks for your helpful Customer service support, Randy.
ROSE was so kind in helping me on the phone today. I appreciate her patience with me and her general concern. She was WONDERFUL!
JP was helpful in answering my questions.
Nad CSR, was very pleasant. Spoke clearly answered all of my questions. Was very professional! Keep up the great work!!
Today Austin R stopped by and was very well mannered and professional.I was very pleased with his thoroughness and his attention to detail. With the amount of time he spent on my home,im sure to see results soon!! Thanks EcoShield for sending this young man our way!!
Austin and Clark came over at the right time! Very nice gentleman and very informative! Thank you! Just had my outside done and our massive oak trees got carpenter ants. I also have a dog so this is pet friendly. So far great experience!
Jane was very patient with my questions, and gave me answers that were clear and straightforward.
Dominic F and Dillan W, were on time and did a great job. They explained what they were going to do and excuted wonderfully. They were professional and quick.
Crys helped me get the billing corrected after a new card was issued.
Jason introduced us to the products & services. He took the time to answer all questions in order to ensure trust in what Ecoshield offers. Victor performed the services within an hour of us signing up. He also answered all questions and even came back the following morning to complete the work along with Zach who…
Austin and adam stopped by for our initial service and to say the least im so pleased with their thoroughness and professionalism.thanks for stopping by ecoshield id be happy to recommend these young men to all my friends and family!!
Austin and Victor were very polite, answered all my questions, and took care of everything that I inquired about all while walking me through the process. They were very knowledgeable and made sure that I was pleased with my service.
Jamarr Johnson Was professional and knowledgeable about pest and rodentamare and Kalen
Jamarr Johnson, very informative, work was thorough, educated me immensely about all he was doing
Just had my first home and yard treatment- applied by team Jamarr Johnson and Dakota. We have an old home with lots of cracks and crevices and they made quick work of applying treatment for an array of pesky ( unwelcome) guests. Grateful for the prompt and easy communication, courteous treatment of our pets and lack of judgment for the messy basement.
Jamarr was AMESOME! Took care of everything, totally knowledgeable! Great customer service! Will use again!!!
Jamarr johnson is a great professional excellent customer skills love hi.
Jamarr Johnson was very professional and extremely informative. He was also very personable & he’s a Very good technician.
I spoke with John Chica on the phone today, he was able to match an offer from another company. I am very pleased with the service I received!
Jamar did a thorough job and explained everything well. He answered questions, and had a very warm and positive disposition. Excellent service all around.
Jamarr Johnson was a very good very well spoken and educated me on pest control and customer service Chris was very helpful. Also last but not least the route Manager Clarke Morar. Thanks again guys. Keep up the good work!
Great experience and Ophid was extremely professional and went above and beyond service by also helping me with this additional issue I had with my gutter!!
Jamar is such a wonderful and professional person. I recommend highly! Thanks Jamar!
Jammar Johnson very good and personable.
Domenico F was great to work with
We’ve had multiple service techs at our house the past two years but Bill T has been the most thorough and attentive for our needs.
Aaron was very kind and responsive. So, he deserves 5 stars. He stated he would waive the final 221.00 that I am not supposed to be charged seeing as January was supposed to be my final payment. Now I feel like I am being held hostage for an upcoming charge that should not be there to begin with. Now I have to…
Jason Smalley was the tech that came out and did our quarterly service. He went above and beyond to answer any questions that I had and also made sure that that the service provided from eco shield is working as intended.
J. Smalley was very professional and courteous during his visit to my house today. He made it clear to me that this company cares about their clients and gave me a list of all services offered. Some services I wasn't even aware of prior to his visit. Awesome! Ecoshield has treated our house for years. It began with…
Ging was the crew leader for the critter removal and area clean up at my home today. He and his associate were very nice, informed, efficient, and knew just what to do to eliminate the problem quickly and thoroughly. I would welcome working with him and his crew again. Mary R.
Heather was helpful and professional..
Hayden and Bowden were great. They were very informative and professional. I would highly recommend them.
Nigel and Daniel were both very professional, knowledgeable and thorough with the spraying and inspection of the home. Great experience.
They have applied the necessary products on and in my home to control the insects that I don’t want around. The results are satisfactory also the technicians are professional knowledgeable about the program.
Dom F was very professional and knowledgeable
Generally, I don’t write online reviews, but at this time, I must to do this. No doubt that EchoShield Detroit offers a good service, but I’m not here to review the company performance. Today, I will use my time to compliment Mary Grace for her profesional and sweet job as EchoShield customer service representative.…
Patrick stopped by today and did a fantastic job! Thank you so much! My kids appreciate you cleaning up all the spider webs!
Good service
Dominic F. was great with explaining the initial process and how everything was going to work. He was kind and curious the entire time. Looking forward to a bug free home.
Liam did a fantastic job spraying and making sure that the spray did not go into my koi pond. thanks great job
Liam was thorough and professional.
Domenic was super friendly and informative today and his professional expertise made me feel very comfortable with the service as it’s our first treatment application! Very happy with EcoSystems so far and excited to see the results!
Treated for springtails too in upper bathroom. Torrance and Dakota treated my home.
Ophido all ways arrives on time, he is kind,patient, friendly, performs work in a professional manner, he is thorough. He answers my questions and likes his job and company. He is a joy to work with.
Torrance was great! Very knowledgeable and informative - as well as professional.
Ophido Moore came out today for our quarterly pest control. He was very professional and did a great job.
Danny and Nigile did a great job! Took care of everything!!
Ray Knox was super professional and kind. He went out of his way to be extra thorough and went the extra mile for us. Highly recommend this company!
Torrance H was a very thorough tech... He carefully inspected and did exactly as promised work.. He took time to explain exactly what he would do for me.. He was also a very kind and compassionate person.. making me feel comfortable having him complete this job... Ethan was a very good salesman and explained the…
I would definitely recommend EcoShield Pest Solutions. They have great customer service, reasonable rates and offer multiple services. My tech Ian was awesome he was on time, friendly and very knowledgeable, he answered all my questions and explained everything that was being done including products that were used. Thanks so much EcoShield!
Jason does an excellent job and provides very good customer service!
Ray Knox did an incredible job. Very professional and friendly. Thank you!
Had a great experience with Jamal m he was so great very knowledgeable and considerate
Couldn’t be happier with Ray who worked hard to get rid of some ants and spiders at my house! He was very professional and I hope he comes back every time! ⭐️⭐️⭐️⭐️⭐️
Ryan and Danny are awesome and extremely professional!
Dave was fantastic. Understood my needs and acted accordingly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 644 | $63–$136 |
| Bug & insect extermination | 597 | $66–$146 |
| Spider extermination | 494 | $73–$168 |
| Hornet & wasp extermination | 346 | $106–$282 |
| Home inspection | 330 | $71–$186 |
| Ant extermination | 329 | $91–$282 |
| Rodent extermination | 159 | $103–$371 |
| Flea & mite extermination | 136 | $131–$323 |