Experts Reviews · Company report
EcoShield Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%53+3.7Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

EcoShield Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 5,042 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EcoShield Pest Solutions is better than 86% of pest control services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EcoShield Pest Solutions is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 83% of pest control services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EcoShield Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EcoShield Pest Solutions is better than 53% of pest control services.C
53

Reviews for your job

Customers hired EcoShield Pest Solutions for 8 kinds of job.

EcoShield Pest Solutions for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 41 Google reviews tagged “Termite inspection”

DonnaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job Daniel! We appreciate you.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thorough and personable technician, Dan took great care of us

Paid $60–80Great priceHome inspectionHornet & wasp exterminationTermite inspection
Jody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ron was extremely knowledgeable in every aspect I ask a question it got answered what more could I ask for beside a bug free home that Ron made sure I have ! Thanks again

Termite inspectionTermite exterminationSpider extermination
Zachy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ron is one hell of a technician he explained everything thoroughly did everything he said and then some Answered every question I asked Treated my home just like his own If you want a good technician Ron’s the one to go with

Paid $160–180Termite inspectionTermite extermination
Edie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job!!!

Paid $160–180Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Ronald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I did not see him, but my wife had a nice, informative chat with Patrick.

Paid $180–200OverpricedTermite inspection
amandeepLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

The sales guy came to my house, showed that I am getting a big discount. I opted in the service but after 6 month of service, I could still see the bugs inside my house, outside in the yard. So my DIY worked better than this before, I tried calling them to cancel. They charge you $250 cancellation fee, So please…

Paid $200+OverpricedHome inspectionHornet & wasp exterminationRodent extermination
AbdulLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Pest control service is excellent and Dom F know his job well and took care of few hidden spots on my property where a pest problem might sneak in. Really appreciate the job well done and the keen eye on the problem areas.

Home inspectionHornet & wasp exterminationRodent extermination
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Patrick was super helpful and even helped treat some extra areas I forgot to mention! Great guy and he got here early, so when I wasn’t home he even talked to me on my Ring camera to help me out and get another area covered!

Home inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Francine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

EcoShield is a professional company. Their employees, "JE" in particular, I found to be knowledgeable and courteous and willing to answer any questions I may have. Keep up the good work!

Bee exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Professionalism
Kipp6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I was very impressed with the customer service received on the telephone. The help was accurate, clear, and he was very professional.

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination
Joel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hanna was very detailed and caring. Very professional and helped me with all my questions and requests. Hanna is an incredible asset to Eco Sheild and there customer service reputation I am confident that Hanna has a bright and exciting future ahead of her!

Ant exterminationBug & insect exterminationHome inspection
Kent10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Karl E was great! let me know next steps. see you on 10.6.23. Thanks!

Rodent exterminationTermite inspection+ Professionalism
Lorri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company. Staff is very knowledgeable and aim to please the customer. Chris was very helpful when I contacted customer service.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Professionalism
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Today Austin R stopped by and was very well mannered and professional.I was very pleased with his thoroughness and his attention to detail. With the amount of time he spent on my home,im sure to see results soon!! Thanks EcoShield for sending this young man our way!!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Dennis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dominic F and Dillan W, were on time and did a great job. They explained what they were going to do and excuted wonderfully. They were professional and quick.

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Quality+ Professionalism
KellyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Crys helped me get the billing corrected after a new card was issued.

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness
Stojanka1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austen and Nath did great job

Flea & mite exterminationHome inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin and Cole did well

Hornet & wasp exterminationSpider exterminationTermite inspection+ Professionalism
Silvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Domonic F was awesome and professional ty

Flea & mite exterminationHome inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jammar Johnson very good and personable.

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Luke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dominic and Brendan stopped by at the end of their day. very professional friendly and thorough. Good guys. Can’t speak for the results as it was the first visit but I am confident my big problems will abate.

Bee exterminationFlea & mite exterminationHome inspection
TishLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jamarr Johnson professional. He explain everything so thoroughly.

Bee exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Yun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ROGER DID GOOD SERVICE TO ME

Cockroach exterminationFlea & mite exterminationHome inspection+ Professionalism
Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ecosheild has always been a pleasure to work with. Shout out to Julie who helped me. She was extremely quick and met all my needs. Thank you Julie!!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Marc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brendan was great!

Bee exterminationFlea & mite exterminationSpider extermination
Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Your technitions were great and Marianne did a great job closing my account! She acted very professional! You should be very happy to have her!!

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Craig11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service Bill T, I will use again.

Termite inspection+ Professionalism
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

EcoShield is outstanding! Whenever I call, their Customer Service is outstanding! I spoke with Marianne today. She was very helpful and helped us maximize our budget. She gave me a discount to keep our pricing low and spread the payment over 3 months! This allowed us to maintain continuity and continue with our…

Bug & insect exterminationTermite inspection+ Professionalism
Kehinde6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called EcoShield and spoke with Grace, she was very professional and understanding, she was able to analyze my situation accurately and provide the best solution which I was very satisfied with. Thanks Grace , keep up the good work.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Professionalism
Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ray Knox did an incredible job. Very professional and friendly. Thank you!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JoshuaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time and professional! David Gault did a great job!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Switched from another pest control company to Ecoshield Troy. Had Torrance do the work and it was done done in a very professional and well explained manner. We are pleased with the staff and quality of work .

Flea & mite exterminationMosquito exterminationTermite inspection+ Punctuality+ Quality+ Professionalism
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was in contact with their Service Representative - Allan Banares. He was very professional and courteous and was able to support my request. I really appreciate his help.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $200+Great priceHornet & wasp exterminationRodent exterminationTermite inspection
rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceHome inspectionHornet & wasp exterminationTermite inspection
Alisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Not sureHome inspectionHornet & wasp exterminationRodent extermination
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Jenna4 years ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationTermite inspection
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Rodent exterminationTermite inspection
Kaleb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Price

$161+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 66%Overpriced 6%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection644$63–$136
Bug & insect extermination597$66–$146
Spider extermination494$73–$168
Hornet & wasp extermination346$106–$282
Home inspection330$71–$186
Ant extermination329$91–$282
Rodent extermination159$103–$371
Flea & mite extermination136$131–$323

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