Alisha PorterLocal Guide · 26 reviewsTotal number of Google reviews Alisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery Professional. Very Helpful and got the job done!!
Ecoterra Professional Junk Removal
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty87−1.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#121 of 199 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 39%
5.0 ★★★★★ 151 Google reviews · 23 photos
99%five-star reviews
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Sep 2025latest review
Ecoterra Professional Junk Removal at a glance
Google reviewers rate Ecoterra Professional Junk Removal five stars based on 151 reviews, with the owner responding to 99% of feedback. Customers frequently cite punctuality, efficient handling of furniture and appliances, and proactive communication regarding arrival times as key positives. Many also note reasonable pricing and the company's effort to recycle or donate items. The sole one-star review criticizes the placement of an advertising sign in Newport Beach without property owner consent, describing the action as unprofessional and disruptive to neighbors.
- Google rating: 5.0 out of 5 from 151 reviews (99% five-star).
- Reviews on this page: 151 Google reviews (139 with written comments, 13 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: September 11, 2025.
- Service: Junk Removal serving Bellflower, California.
Data from Google, last updated October 26, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ecoterra Professional Junk Removal: 97/100 on this factor. Category median: 98.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ecoterra Professional Junk Removal: 97/100 on this factor. Category median: 98.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ecoterra Professional Junk Removal: 87/100 on this factor. Category median: 100.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ecoterra Professional Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
151 Google reviews we collected
- 5 stars14999%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 139 written reviews
- Praise30899%
- Complaints21%
Topic share
How often each topic comes up in the written reviews
- Speed & response8628%
- Staff & attitude8327%
- Quality & results4414%
- Would recommend4314%
- Price & value3812%
- Communication114%
- Honesty & trust52%
What customers talk about
We read 139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was very pleased with their communication with me to let me know when they would be arriving, they were on time and very professional.”
“I had an excellent experience with Ecoterra Professional Junk Removal.”
“Miguel was very professional and provided great service.”
“I help take the bed apart for our bed and I would recommend them for anybody else too”
“Extremely nice and professional and extremely reasonable and they were very quick I would definitely hire them again”
“The movers were friendly and communicative and did a good job ,would definitely use again”
“I’m very thankful for their hard work and would not hesitate to recommend Ecoterra to anyone looking for reliable junk removal.”
People customers mention
- Miguel 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ecoterra Professional Junk Removal for 7 kinds of job. Pick one to see what they paid and said.
Recent reviews
Lorraine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Contacted Ecoterra to have removed a recliner and outside patio set. I was very pleased with their communication with me to let me know when they would be arriving, they were on time and very professional. Job was handled neatly and efficiently. We will be needing additional furniture removed from our home in…
Junior11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had an excellent experience with Ecoterra Professional Junk Removal. From the first call to the completion of the job, their team was punctual, organized, and very professional. They made the entire process smooth and stress-free, handling everything quickly and efficiently. What stood out the most was their…
pastorfernv2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The crew was quick and efficient worked really hard to stack everything in their truck
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They’re really good. I like them. They’re really good. I help take the bed apart for our bed and I would recommend them for anybody else too
Tristan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I needed junk removed fast from my business, and they delivered—same-day service, super quick, and very professional. Friendly team and fair pricing. Highly recommend if you want fast and reliable help!
Cici4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Wonderful service. Simple and easy. Love that they recycle materials or donate items when they can.
Jobs customers hired them for
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Photos
Customer reviews
5.0 ★★★★★ 151 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Lorraine Lopez4 reviewsTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleContacted Ecoterra to have removed a recliner and outside patio set. I was very pleased with their communication with me to let me know when they would be arriving, they were on time and very professional. Job was handled neatly and efficiently. We will be needing additional furniture removed from our home in future and will not hesitate to contact them again. Thank you Ecoterra for a job well done !
Junior Emmanuel Cedano Montilla11 reviewsTotal number of Google reviews Junior has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had an excellent experience with Ecoterra Professional Junk Removal. From the first call to the completion of the job, their team was punctual, organized, and very professional. They made the entire process smooth and stress-free, handling everything quickly and efficiently. What stood out the most was their attention to detail and how respectful they were of my property while working. It’s clear they take pride in the quality of their service. I’m very thankful for their hard work and would not hesitate to recommend Ecoterra to anyone looking for reliable junk removal.
Response from the owner · a year ago
Thank you for your kind words! We’re so glad our team made the process smooth and stress-free. Your recommendation means a lot, and we truly appreciate your trust in Ecoterra
Alvin Do1 reviewTotal number of Google reviews Alvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys are fast and detail oriented. They were awesome.
Response from the owner · a year ago
Thank you so much for your kind words! We’re glad to hear that you appreciated our speed and attention to detail. It was a pleasure helping you out, and we’re always here whenever you need us again
pastorfernv2 reviewsTotal number of Google reviews pastorfernv has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe crew was quick and efficient worked really hard to stack everything in their truck
Response from the owner · a year ago
Thank you so much for the kind words! We’re glad to hear the crew was quick and efficient. They always work hard to maximize space and make the process smooth. We truly appreciate your support!
Randy Goodeau4 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey’re really good. I like them. They’re really good. I help take the bed apart for our bed and I would recommend them for anybody else too
Response from the owner · a year ago
Thank you so much for the kind words! We’re glad you had a great experience with us, and we really appreciate your help with taking the bed apart—it made the process even smoother. Thanks for the recommendation, and we’d be happy to help you or anyone else in the future! 🙌
Tristan1 reviewTotal number of Google reviews Tristan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI needed junk removed fast from my business, and they delivered—same-day service, super quick, and very professional. Friendly team and fair pricing. Highly recommend if you want fast and reliable help!
Response from the owner · a year ago
Thank you so much for the kind words and recommendation! We’re thrilled we could help with your business cleanup and provide the fast, reliable service you needed. Our team takes pride in being prompt, professional, and friendly—so it’s great to hear that came through. If you ever need us again, we’re just a call away! 😊
Gisoo Afshar5 reviewsTotal number of Google reviews Gisoo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a great experience with people. They were fast and professional.
Response from the owner · a year ago
Thank you so much for your kind words and recommendation!
Cici English4 reviewsTotal number of Google reviews Cici has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful service. Simple and easy. Love that they recycle materials or donate items when they can.
Response from the owner · a year ago
Thank you so much! We’re glad you had a great experience and appreciate your support for our recycling and donation efforts! 🌱
Senequa Penn3 reviewsTotal number of Google reviews Senequa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA very reliable service and prices excellent
Response from the owner · a year ago
Thank you! We’re happy you found our service reliable and our pricing fair — that means a lot to us!
Business details
- Phone: (949) 991-8489
- Website: ecoterrajunk.com
- Service area: Bellflower, CA