Experts Reviews · Company report
Edelman Heating, Cooling, Plumbing, Electric & Solar logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Edelman Heating, Cooling, Plumbing, Electric & Solar

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 730 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 92% of pipe repair services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 94% of pipe repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 85% of pipe repair services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Edelman Heating, Cooling, Plumbing, Electric & Solar for 8 kinds of job.

Edelman Heating, Cooling, Plumbing, Electric & Solar for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 38 Google reviews tagged “HVAC system maintenance”

C6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Did maintenance plumbing check. Also did a sump pump check valve and reverse osmosis filter replacement.

Paid $300–400Reasonable priceToilet repairWater heater installationHVAC system maintenance
Holly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dan and Alonso came to do a seasonal checkup on our HVAC. They were thorough, courteous, and explained everything in clear terms. We always appreciate the clear communication from Edelman!

HVAC system maintenance
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Khary was very professional and prompt in responding to my phone call. Great service!

HVAC system maintenance
Isaac9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Edelman was top notch with customer service, attention to detail, and overall experience. Looking forward to our new systems and major upgrades!

Paid $2,000+Not sureHVAC system repairHVAC system maintenanceA/C system maintenance
Ray9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Another great service. Khary Bowie was very professional and knowledgeable. Thank you very much.

HVAC system maintenance
KayLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Dan Klimet is very easy to talk to, explained what was happening and any questions I had were answered quickly. Hope to see him for other service needs. He also put in a request for a plumbing estimate, and the air purifier I was wanting to install into the HAVC system.

Reasonable priceHVAC system maintenance
danLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cam did a great job was very professional and had the problem figured out with and fixed in 20 mins

Paid $300–400Great priceHVAC system repairHVAC system maintenance
RonaldLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have had nothing but, POSITIVE experiences with Edelman services and technicians. Collier has been here multiple times and has done great work each visit. During a scheduled maintenance we asked them to check an issue we've had, Collier identified it as a mistake made during a previous installation, and corrected…

Great priceHVAC system maintenance
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent customer service and friendly. Did a great job!

HVAC system maintenance
Ryan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jeff and team at Edelman are excellent - very easy to communicate with, extremely professional, and work quickly and efficiently.

Reasonable priceHVAC system maintenance
barn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cam did a great job - he was neat with clean up and answered my questions! He has got to be an A# employee!

Paid $1,000+Reasonable priceHVAC system maintenance
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Braden did a great job. On time, explained things clearly.

Reasonable priceHVAC system maintenance
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Showed up when he said he would very efficient uses his time wisely. Gets to the point. Exactly the type of person I’m looking for.

Reasonable priceHVAC system maintenance
Nikki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Edleman's just left my house after servicing my air conditioner systems. Khary Bowie was my technician along with his co-worker who O unfortunately did not get his name. Both men were very professional and completed the checks in my attic and the outside systems. My property does take longer because we have 2…

Paid $100–200Reasonable priceHVAC system maintenance
Chuck11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was told that the install team would be here between 8am and 10am but they were 15 minutes early. The whole install team was professional. The time quoted to be finished with the whole install of the new HVAC system would be done about 3pm and they were done by 1pm. Very happy with the installation and everything…

Great priceHVAC system maintenance
e7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a very positive experience with Edelman. They offer a Home Wellness Club which I signed up for. It included a Heating and Cooling Tune-up. The technician Khary Bowie was extremely professional and highly knowledgeable. It was a pleasure to have him help service my furnace and air conditioner. He was polite…

Paid $400–500Reasonable priceHVAC system maintenance
LouisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The kid did a great job here just that you guys are too expensive for me

Paid $100–200OverpricedHVAC system repairHVAC system maintenance
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Collier went above and beyond at our Fall maintenance appointment. Our previous appointments had been rescheduled by Edelman twice due to various reasons. Collier, even though he was running late due to covering for someone out sick stepped up and stayed for 4 hours to make sure both of our systems were working…

Paid $100–200Reasonable priceHVAC system maintenance
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brent Brucker was very professional, polite answered all my questions, showed me what they were going to do, and showed me pictures afterwards of the cleaned heating ducks. He made sure he cleaned up everything and things were left the way they were when he arrived. He’s definitely an asset to the company. I was…

Reasonable priceHVAC system maintenance
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

HVAC winter maintenance and dryer duct cleaning service performed very well.

Reasonable priceHVAC system maintenance
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

He was great. Explained everything to me he was pleasant to work with

Paid $1–100Reasonable priceHVAC system maintenance
Kathie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We recently had our furnace maintained by Mike Erikson from Edelman, LLC. Mike was incredibly polite and courteous from the moment he arrived. He is clearly very knowledgeable and efficient in his work. We highly recommend Mike and the Edelman team for anyone needing HVAC service!

Paid $100–200Reasonable priceHVAC system maintenance
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They came today and checked furnace out and i added to clean dryer vent cleaning service everything was fantastic

Paid $300–400Great priceHVAC system maintenance
Kathryn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent response. Easy business to work with: responding, reliable, efficient & affordable.

Great priceHVAC system maintenance
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service!

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenance
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Emery was prompt, pleasant, courteous, knowledgeable and thorough.

Paid $800–900Not sureHVAC system repairHVAC system maintenance
Lexi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Camden did an amazing job with our maintenance. He was so kind and helpful!

Paid $200–300Reasonable priceHVAC system maintenance
Jodi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, friendly service.

Great priceHVAC system maintenance
Alyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would like to give a shout out to Dayton. He’s a very responsible/professional/meticulous young man and worker. Answered all of my questions thoroughly. Did not leave my house until everything was taken care of that needed to be. A rare find in this day and age.

HVAC system maintenanceHVAC duct & vent installationHeating system repair+ Responsiveness+ Punctuality+ Quality
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician did a thorough job of inspecting our HVAC, electrical and plumbing systems.

HVAC system maintenance+ Professionalism
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceHVAC system repairHVAC system maintenance
Darcy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $700–800Not sureHVAC system repairHVAC system maintenanceHVAC duct & vent cleaning
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceHVAC system maintenanceService not listed
Sylvia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system maintenance
Kevina year ago★★★★★

Rating only, no written review.

HVAC system maintenance
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HVAC system maintenance
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHVAC system repair+ Responsiveness+ Professionalism+ Value
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$600+25% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 65%Overpriced 4%Not sure 9%

Jobs customers hired them for

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