Edelman Heating, Cooling, Plumbing, Electric & Solar
Heating contractor · Bloomington, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 28 pipe repair servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
4.9★★★★★730 Google reviews · 24 photos
95%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$600typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Edelman Heating, Cooling, Plumbing, Electric & Solar at a glance
Google reviewers praise Edelman for punctual, professional service across heating, plumbing, electrical, and solar work, noting clear communication and efficient problem-solving. Recurring themes include technicians explaining options thoroughly and leaving properties clean. However, several low-star reviews criticize high costs for minor repairs or diagnostic visits, with some customers describing pricing as excessive relative to the work performed.
Google rating: 4.9 out of 5 from 730 reviews (95% five-star).
Reviews on this page: 730 Google reviews (564 with written comments, 20 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Pipe Repair Service serving Bloomington, Illinois.
Data from Google, last updated October 27, 2026.
Score profile vs other pipe repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
This companyPipe Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edelman Heating, Cooling, Plumbing, Electric & Solar: 92/100 on this factor. Category median: 90.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar: 94/100 on this factor. Category median: 88.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edelman Heating, Cooling, Plumbing, Electric & Solar: 100/100 on this factor. Category median: 92.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar: 85/100 on this factor. Category median: 99.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edelman Heating, Cooling, Plumbing, Electric & Solar: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar: 100/100 on this factor. Category median: 81.A
100
Bar = this company · dark tick = category median.
Star ratings
730 Google reviews we collected
4.9of 5
5 stars69695%
4 stars203%
3 stars61%
2 stars20%
1 star61%
Praise vs complaints
Phrases our text analysis found in 564 written reviews
99%praise
Praise1,10899%
Complaints111%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price3922%
Reasonable11365%
Overpriced74%
Not sure169%
$600+25% vs typical pipe repair services
Middle half of what 120 customers paid ($251–$1.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude33730%
Quality & results20919%
Speed & response20819%
Communication12912%
Would recommend12311%
Price & value797%
Honesty & trust343%
What customers talk about
We read 564 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, quick, and extremely knowledgeable.”
“We really appreciated his great service and would highly recommend him and this company to anyone needing heating or plumbing repairs!”
“He organized the multiple and varied tasks efficiently and, remarkably, carried the old water heater from the basement out to the van and brought the…”
“No call, no show.”
“He even took the time to explain their Home Wellness Club maintenance and other services.”
“This kind of customer service is exemplary, and after this experience, Edelman will be my go-to business for these services.”
“The price was fair and the install was completed quickly without any issues!”
“The kid did a great job here just that you guys are too expensive for me”
“If you’re looking for a reliable plumbing company that delivers excellent service, Edelman LLC is the way to go!”
People customers mention
Wyatt10 reviews
Edelmans9 reviews
Brenton8 reviews
Camden8 reviews
Collier7 reviews
Kraig6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Edelman Heating, Cooling, Plumbing, Electric & Solar for 8 kinds of job. Pick one to see what they paid and said.
LeslieLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
⭐️⭐️⭐️⭐️⭐️
Wyatt with Edelman Heating was fantastic! He was professional, quick, and extremely knowledgeable. He fixed our water heater efficiently and made the whole experience stress-free. We really appreciated his great service and would highly recommend him and this company to anyone needing heating or plumbing repairs!
Paid $200–400Reasonable priceElectrical parts assemblyPlumbing leak detectionHeating system installation
Chris4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I highly recommend Edelman LLC for any plumbing needs! They did an outstanding job helping me fix my water pressure tank in a very short amount of time. The service was fast, professional, and efficient. They made the entire process easy and stress-free. I really appreciate their quick response, quality workmanship,…
Paid $400–600
zach12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Wyatt came out to fix a couple leaks and was beyond professional. He did an excellent work and showed the highest level of respect for our house. It's people like Wyatt that will keep us returning to Edelmans for our home needs in the future.
Paid $1,000+
Sue3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Wyatt Edelman complete a whole house plumbing Inspection. He identified an issues that was up to me if I wanted to have completed. i had him replace 2 toilet that need new parts. he also replaced outside facets that need replaced. Wyatt is always very professional, explains everything he has done.
great person
Joe3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Always so professional and they do a great job, I’ve never had a bad experience with Edelman, I trust them with all my electric needs
davidLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Very knowledgeable and explained many options that would be beneficial to save my costs of future repairs. Very thorough with their work.
Jim did a remarkable job in response to the need for a water heater repair. He organized the multiple and varied tasks efficiently and, remarkably, carried the old water heater from the basement out to the van and brought the new one in by himself. He even worked beyond his typical daily closing hours into the early evening. In short. Jim was extremely competent, and yet very pleasant during interactions from greetings and explanations to finalizing the payment.
Price assessment: Reasonable price
Services: Water heater installation
Leslie LanphearLocal Guide · 15 reviewsiTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️
Wyatt with Edelman Heating was fantastic! He was professional, quick, and extremely knowledgeable. He fixed our water heater efficiently and made the whole experience stress-free. We really appreciated his great service and would highly recommend him and this company to anyone needing heating or plumbing repairs!
Price assessment: Reasonable price
Price: $200–400
Services: Electrical parts assembly, Plumbing leak detection, Heating system installation, General repairs, Plumbing leak repair
Response from the owner · a month ago
We're so glad the installation went smoothly and that our team could swing the schedule up a few days to help during that heatwave. Thank you for calling out the professionalism and kindness you experienced.
If you need anything to keep your home comfortable down the road, we would be happy to help again.
Thank you!
The Edelman Team
Kelly Wentworth1 reviewiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Wyatt and Brenton were awesome and left our house in much better shape than they found it!
Response from the owner · 19 hours ago
Kelly, thank you, we’re so glad the team left your home in better shape than they found it.
If anything else comes up, please reach out. We’d love to help again.
Thank you!
The Edelman Team
Vincent V3 reviewsiTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Wyatt, the person who came to fix our shower drain leak, was knowledgeable and very kind! He found the problem within minutes and fixed the issue quickly! Can’t recommend this company enough!
Services: Plumbing pipe repair
Response from the owner · 19 hours ago
Vincent, thanks so much for the recommendation. We’re glad our crew found that shower drain leak so quickly and fixed it while being friendly and thorough.
We appreciate you sharing this and we’d be happy to help with anything else around the house.
Thank you!
The Edelman Team
Ron Hudspeth6 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
"I had a condensate line draining into my drywell and crawlspace vent, which created a moisture problem under the home. Although Collier was delayed from our established appointment time, he still showed up, went straight to work, and expertly corrected the problem—all at no charge since Edelman installed the unit a little over a year ago. While it wasn't an expensive fix, his professionalism and dedication were outstanding. He even took the time to explain their Home Wellness Club maintenance and other services. This kind of customer service is exemplary, and after this experience, Edelman will be my go-to business for these services."
Services: HVAC system repair
Response from the owner · 2 months ago
Thank you for sharing your experience, Ron. We appreciate your patience with the scheduling delay and are glad Collier was able to quickly and professionally resolve the condensate drainage and moisture issue at no charge. It means a lot that our explanation of the Home Wellness Club and our maintenance services stood out to you. We’re honored to be your go-to and look forward to continuing to earn your trust.
Chris Cunningham4 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I highly recommend Edelman LLC for any plumbing needs! They did an outstanding job helping me fix my water pressure tank in a very short amount of time. The service was fast, professional, and efficient. They made the entire process easy and stress-free. I really appreciate their quick response, quality workmanship, and dedication to getting the job done right. If you’re looking for a reliable plumbing company that delivers excellent service, Edelman LLC is the way to go! I will definitely use them again in the future!
Price: $400–600
Response from the owner · a week ago
Chris, we appreciate you taking the time to share this. It’s great we could fix your water pressure tank quickly and make the whole process stress free, and hearing that our response and workmanship stood out really makes our day.
When you need plumbing help again, we’d be glad to jump back in and assist.
Thank you!
The Edelman Team
zach thomas12 reviewsiTotal number of Google reviews zach has written across all businesses on Google Maps, not just this one.
Wyatt came out to fix a couple leaks and was beyond professional. He did an excellent work and showed the highest level of respect for our house. It's people like Wyatt that will keep us returning to Edelmans for our home needs in the future.
Price: $1,000+
Response from the owner · Edited 4 weeks ago
Zach, glad we were able to take care of that last-second request for you! Appreciate your business.
Thanks,
The Edelman Team
Patricia1 reviewiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
He was very polite and kind. He was efficient and knew exactly what he was doing. Give that man a raise. He is the best I have ever met in this business. Thank you.
Response from the owner · a week ago
Patricia, thank you for the wonderful review. We are so glad our tech was polite, kind, and handled the job efficiently.
We will share your high praise with the crew, and we would love to help again whenever you need us.
Thank you!
The Edelman Team
Sue Bain3 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Wyatt Edelman complete a whole house plumbing Inspection. He identified an issues that was up to me if I wanted to have completed. i had him replace 2 toilet that need new parts. he also replaced outside facets that need replaced. Wyatt is always very professional, explains everything he has done.
great person
Price assessment: Reasonable price
Price: $2,000+
Services: Toilet repair, Faucet installation
Response from the owner · 4 months ago
Thank you for the kind review, and we're glad your plumbing service met your expectations.
We appreciate your recommendation of Edelman and are honored to be your trusted home services partner. We're always here whenever you need help with heating, cooling, plumbing, or electrical work.
Thank you!
The Edelman Team
John Pitchford2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Great service, good people, thankful to be a customer !!!
Response from the owner · a week ago
John, thank you for the great review, we’re so happy you enjoyed the service and felt the team was friendly. It means a lot to have you as a customer, and we look forward to helping whenever you need us next.
Thank you!
The Edelman Team
