Experts Reviews · Company report
Edelman Heating, Cooling, Plumbing, Electric & Solar logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Edelman Heating, Cooling, Plumbing, Electric & Solar

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 730 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 92% of pipe repair services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 94% of pipe repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 85% of pipe repair services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Edelman Heating, Cooling, Plumbing, Electric & Solar for 8 kinds of job.

Edelman Heating, Cooling, Plumbing, Electric & Solar for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 33 Google reviews tagged “HVAC system repair”

Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

"I had a condensate line draining into my drywell and crawlspace vent, which created a moisture problem under the home. Although Collier was delayed from our established appointment time, he still showed up, went straight to work, and expertly corrected the problem—all at no charge since Edelman installed the unit a…

HVAC system repair
SandyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They are always professional and on time. Collier was our tech and did great. Air conditioner working like a charm. Thank you so much for getting us right in.

HVAC system repair
Kayley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Camden did an amazing job helping to fix our A/C when it went out during some of the hottest days of summer. He made sure to explain everything thoroughly and made everything really easy to understand. While he came for one task, he was willing to assist to look at other issues and provide options or next steps for…

HVAC system repairA/C system maintenance
Jodi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Camden was very professional and a world of information. Monday he will have someone call me we joined the bi-weekly service and we will set up an appointment for a Generac. He was great !!

Paid $200–400Reasonable priceHVAC system repair
Isaac9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Edelman was top notch with customer service, attention to detail, and overall experience. Looking forward to our new systems and major upgrades!

Paid $2,000+Not sureHVAC system repairHVAC system maintenanceA/C system maintenance
danLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cam did a great job was very professional and had the problem figured out with and fixed in 20 mins

Paid $300–400Great priceHVAC system repairHVAC system maintenance
Tiffanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind, helpful, and efficient.

Paid $100–200Not sureHVAC system repair
Devin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Edelman and specifically Collier has always done a great job for us. He is very clear and descriptive of what the issues are and makes sure to get the figured out and corrected quickly. They are excellent

Paid $800–900Reasonable priceHVAC system repair
Marsha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Khary did a wonderful job fixing the problem with my heat pump. He was very detailed in explaining the problem. He was courteous. and was sure to tell me if I had any more problems to call. I was very happy with the service.

Paid $100–200Reasonable priceHVAC system repair
LouisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The kid did a great job here just that you guys are too expensive for me

Paid $100–200OverpricedHVAC system repairHVAC system maintenance
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Collier was a life saver when my one year old furnace went out on one of the coldest nights this year. I called at 8 am on a Sunday, fully expecting that I wouldn’t see anyone for many hours if at all that day. To my surprise Collier answered my call, said he would be out to my place after his current job was…

Great priceHVAC system repair
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Isaiah resolved the issue and showed my husband how to fix the problem when it happens next time. The appointment was scheduled from 1-4 but he showed up about 9 AM.

Paid $100–200Reasonable priceHVAC system repair
PatLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Camden was extremely professional and friendly, explained each step of the repair/process.

Paid $100–200Reasonable priceHVAC system repair
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service by Jacob

Paid $200–300OverpricedHVAC system repair
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jacob was top notch and knew exactly what the issue was. He was friendly and very professional. I appreciated the knowledge he shared on the situation.

Paid $200–300Great priceHVAC system repair
JohnLocal Guide · 583 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quick service, all repairs were explained as were our options. Emery was professional and respectful of our property. Emery is a great asset to the Edelman team

Paid $300–400Great priceHVAC system repair
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service!

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenance
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, fast service call and quick and thorough diagnostic Cam did an awesome Job

HVAC system repair
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Emery was prompt, pleasant, courteous, knowledgeable and thorough.

Paid $800–900Not sureHVAC system repairHVAC system maintenance
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Edelman installed new 4 Ton (I think) system at the end of cooling season 2023, while install had a few discrepancies from not running a burn in cycle on furnace to loose wires on compressor breaker, they have redeemed themselves with efforts to make right via service. Camden is very professional and answers…

HVAC system repair
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Camden was amazing he was very knowledgeable and explained everything as he went. We will be asking for him specifically for our next service.

Reasonable priceHVAC system repair
Phil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Camden was knowledgeable and friendly.

Reasonable priceHVAC system repair
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

300 e Spencer #8

Reasonable priceHVAC system repair
SueLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $1,400–1,600Reasonable priceHVAC system repair
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceHVAC system repairHVAC system maintenance
Darcy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $700–800Not sureHVAC system repairHVAC system maintenanceHVAC duct & vent cleaning
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceHVAC system repair
KentLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system repair
John7 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceHVAC system repair
Curtis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $100–200Great priceHVAC system repair
Alliea year ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceHVAC system repair
Susana year ago★★★★

Rating only, no written review.

Reasonable priceHVAC system repair
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHVAC system repair+ Responsiveness+ Professionalism+ Value

Price

$600+25% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 65%Overpriced 4%Not sure 9%

Jobs customers hired them for

Compare with