Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Edelman Heating, Cooling, Plumbing, Electric & Solar logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Edelman Heating, Cooling, Plumbing, Electric & Solar

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 730 Google reviews

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Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 92% of pipe repair services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 94% of pipe repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 85% of pipe repair services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Edelman Heating, Cooling, Plumbing, Electric & Solar is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Edelman Heating, Cooling, Plumbing, Electric & Solar for 8 kinds of job.

Edelman Heating, Cooling, Plumbing, Electric & Solar for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Plumbing pipe repair”

Vincent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Wyatt, the person who came to fix our shower drain leak, was knowledgeable and very kind! He found the problem within minutes and fixed the issue quickly! Can’t recommend this company enough!

Plumbing pipe repair
davidLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very knowledgeable and explained many options that would be beneficial to save my costs of future repairs. Very thorough with their work.

Paid $2,000+Reasonable pricePlumbing pipe repairFaucet repairSump pump repair
Kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The plumber was right on time. Great guy. Did a fantastic job. Explained different maintenance plans. I was so impressed that I'm going to hire them for a large job.

Paid $400–600Plumbing pipe repairFaucet installation
Grant4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

One of the only plumbers to call back and schedule on a busy weekend, too notch service even though he was busy, solved our issue and gave us recommendations for the future. We were very happy with our service!

Plumbing pipe repair
JesseLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jim was awesome, he came up with a couple solutions and had one of them completed within a couple hours. He was very polite and professional. The price also seemed reasonable for an after hours call that was resolved within a couple hours of calling the office.

Paid $1,000+Great pricePlumbing pipe repairFaucet repair
Dylbe51 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick, friendly and polite. Their number is saved in my phone now :)

Paid $200–300Reasonable pricePlumbing pipe repair
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had 3 big plumbing issues ,1 big electrical issue and 1 air conditioner issue they came same day with a smile on their face , even on a late Saturday night. We chose to be on their membership and thank goodness because we saved so much! Thank you so much!

Reasonable pricePlumbing pipe repairFaucet repairService not listed
Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wyatt did an amazing job took care of everything and made sure to get pics of leaks and make good notes on stuff that needs fix .. thanks man Craig also came the next day and fixed everything !!!! Thank you both so much ‘!!!!

Paid $1–100Not sureToilet repairPlumbing pipe repair
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kraig Edelman was punctual found the problem and repaired it in under 30 minutes. I highly recomend and will use them again.

Paid $100–200Reasonable pricePlumbing leak detectionPlumbing pipe repair
Jordan8 months ago★★★★★

Rating only, no written review.

Paid $700–800Reasonable pricePlumbing pipe repair
Barb9 months ago★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repairService not listed

Price

$600+25% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 65%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance38$83–$295
HVAC system repair33—
Toilet repair16$228–$554
Plumbing pipe repair11$295–$931
Water heater installation8$1.4k–$2.8k
A/C system maintenance7—
A/C system repair7—
Plumbing leak detection6$173–$503

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