iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 34 water feature installationiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★113 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Eden Landscaping & Tree Service LLC five stars based on 113 reviews, with the owner responding to 97% of comments. Customers frequently cite punctuality, clear communication, and fair pricing for services including tree removal, trimming, and landscaping. Recurring themes highlight thorough cleanup, professional crew behavior, and efficient project completion. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 113 reviews (100% five-star).
Reviews on this page: 113 Google reviews (102 with written comments, 17 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: September 30, 2026.
Service: Water Feature Installation serving Kennewick, Washington.
Data from Google, last updated November 2, 2026.
Score profile vs other water feature installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyWater Feature Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eden Landscaping & Tree Service LLC: 100/100 on this factor. Category median: 89.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eden Landscaping & Tree Service LLC: 98/100 on this factor. Category median: 88.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eden Landscaping & Tree Service LLC: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eden Landscaping & Tree Service LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eden Landscaping & Tree Service LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
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Bar = this company · dark tick = category median.
Star ratings
113 Google reviews we collected
5.0of 5
5 stars113100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 102 written reviews
100%praise
Praise274100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1248%
Reasonable1144%
Overpriced00%
Not sure28%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5721%
Quality & results5620%
Staff & attitude5520%
Would recommend4516%
Price & value3714%
Communication197%
Honesty & trust52%
What customers talk about
We read 102 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They gave me an affordable quote, showed up on time, and got the job done quickly.”
“…e and replaced my control box, they cleaned up after they left did an awesome job, and will be hearing from us again…”
“The crew was incredibly kind and went above and beyond.”
“Highly recommend not only for tree trimming services, but also pricing.”
“If that was not enough the pricing was exactly as quoted, very reasonable priced.”
“Professional work from start to finish with excellent communication & service.”
“Carlos was very transparent with the price and process and made recommendations around our budget.”
People customers mention
Carlos27 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eden Landscaping & Tree Service LLC for 8 kinds of job. Pick one to see what they paid and said.
SStanleyLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent professional work, fast and efficient. All personnel know their jobs well. Very easy to work with; fast, fair quotes.
Tree removal.
Thank you.
MMayraLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great communication from start to finish. They gave me an affordable quote, showed up on time, and got the job done quickly. The crew was incredibly kind and went above and beyond. As I was pulling out of my driveway, they even used a leaf blower to clean off wood dust that had accumulated on my car. Excellent service all around. I highly recommend them!
Great price
BBruce1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The Eden Landscape crew did a great job. They had to remove the basketball court and re-sod the area. They even adjusted the sprinklers to properly cover the sodded area.
Reasonable priceLawn landscaping
AAndrewLocal Guide · 156 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We found a flyer for these guys and they gave a great estimate in comparison to the others, came cut the tree and replaced my control box, they cleaned up after they left did an awesome job, and will be hearing from us again
NNicholasLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Eden thinned out and trimmed three large ponderosa pines on my property. They were well priced, professional, fast, and cleaned up the job when done. I’m very pleased with them and would be happy to use them again!
Great price
JJamelynLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
3 trees removed. 2 large and 1 super giant! The Eden crew took them out in 2 (two) days! Great prices! Super WONDERFUL service!
Great job trimming the trees! Really made a difference!
Price assessment: Great price
Services: Stone landscaping
Response from the owner · a month ago
We greatly appreciate your kind words, Opal! It is wonderful to hear that the tree trimming made such a noticeable difference for you. Our team takes pride in doing quality work, and feedback like yours means a lot to us. Thank you for choosing Eden Landscaping & Tree Service LLC, and we look forward to helping you again in the future.
S
Susan Snowdy4 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Timely, thorough and excellent clean up! Thank you!
Price assessment: Reasonable price
Services: Yard landscaping, Tree landscaping, Landscaping maintenance
Response from the owner · a month ago
Thank you for your wonderful feedback, Susan! We are glad to hear that our team delivered timely service, thorough work, and a clean finish. That is exactly the standard we aim for on every job. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
S
Stanley WillisLocal Guide · 28 reviewsiTotal number of Google reviews Stanley has written across all businesses on Google Maps, not just this one.
Excellent professional work, fast and efficient. All personnel know their jobs well. Very easy to work with; fast, fair quotes.
Tree removal.
Thank you.
Response from the owner · a month ago
Thank you immensely, Stanley, for taking the time to share your experience with us. It means a great deal to hear that our team delivered professional, fast, and efficient service during your tree removal. We take pride in making sure every member of our crew is knowledgeable and prepared, so your kind words about our personnel truly reflect the standard we work hard to uphold. We are also glad the quoting process felt straightforward and fair for you. That is always our goal. Thank you for trusting Eden Landscaping and Tree Service LLC with your property. We hope to have the opportunity to serve you again in the future.
M
Mayra DiazLocal Guide · 43 reviewsiTotal number of Google reviews Mayra has written across all businesses on Google Maps, not just this one.
Great communication from start to finish. They gave me an affordable quote, showed up on time, and got the job done quickly. The crew was incredibly kind and went above and beyond. As I was pulling out of my driveway, they even used a leaf blower to clean off wood dust that had accumulated on my car. Excellent service all around. I highly recommend them!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you for sharing such a wonderful review, Mayra! It means a lot to hear that your experience with Eden Landscaping & Tree Service LLC was a positive one from beginning to end. We take pride in clear communication, fair pricing, and showing up when we say we will, so it is great to know those things made a difference for you.
It is especially heartwarming to hear about the crew going the extra mile to clean the wood dust off your car. That is exactly the kind of care and attention our team brings to every job. They truly do take pride in leaving things better than they found them.
We appreciate your kind words and your recommendation. It means a great deal to us. If you ever need our services again in the future, we are always here to help.
B
Bruce Johns1 reviewiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
The Eden Landscape crew did a great job. They had to remove the basketball court and re-sod the area. They even adjusted the sprinklers to properly cover the sodded area.
Price assessment: Reasonable price
Services: Lawn landscaping
Response from the owner · 2 months ago
We are overjoyed to hear about your experience with our crew, Bruce! It means a great deal to us that the team was able to handle the basketball court removal and re-sodding to your satisfaction. Taking that extra step to adjust the sprinklers so the new sod gets proper coverage is exactly the kind of attention to detail we strive for on every project. We appreciate you taking the time to share your feedback, and we look forward to being of service to you again in the future.
A
Andrew RichardsonLocal Guide · 156 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
We found a flyer for these guys and they gave a great estimate in comparison to the others, came cut the tree and replaced my control box, they cleaned up after they left did an awesome job, and will be hearing from us again
Response from the owner · 2 months ago
We are happy to hear that your experience with Eden Landscaping & Tree Service LLC was such a positive one, Andrew! It means a lot to know that our estimate stood out, and that the team delivered on the tree removal, control box replacement, and cleanup to your satisfaction. We take pride in doing the job right and leaving things better than we found them. We look forward to working with you again and are grateful for the kind words. Do not hesitate to reach out whenever you need us at (509) 289-5009.
N
Nicholas RullmanLocal Guide · 26 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Eden thinned out and trimmed three large ponderosa pines on my property. They were well priced, professional, fast, and cleaned up the job when done. I’m very pleased with them and would be happy to use them again!
Price assessment: Great price
Response from the owner · 2 months ago
We are pleased to hear such wonderful feedback, Nicholas! Thank you for sharing your experience with Eden Landscaping & Tree Service LLC. It means a great deal to know that our team delivered quality work on your three ponderosa pines while keeping things professional, timely, and tidy. We always aim to leave every property looking its best, and we are glad that came through for you. We look forward to working with you again whenever you need us!
J
Jamelyn FlemingLocal Guide · 20 reviewsiTotal number of Google reviews Jamelyn has written across all businesses on Google Maps, not just this one.
3 trees removed. 2 large and 1 super giant! The Eden crew took them out in 2 (two) days! Great prices! Super WONDERFUL service!
Price assessment: Great price
Response from the owner · 3 months ago
We are excited to hear about your experience, Jamelyn! Removing three trees, including a super giant, in just two days is no small feat, and we are glad the Eden Landscaping and Tree Service crew delivered the results you needed. It means a great deal to know that our pricing and service made a positive impression. Thank you for taking the time to share your feedback, and we look forward to being there for any future projects you may have.
J
Jennifer KirchenLocal Guide · 20 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Carlos and his team did not disappoint ! We hired him to do multiple things, including trimming a very large tree. His team did curbing and landscaping around my newly built deck. They also relocated multiple sprinklers and even came back and fixed a couple valves that were broken! I wouldn’t hesitate to hire them for my next job. I can be very picky. I got multiple bids on what I wanted done and his price came in the middle of the bids but he was the most thorough. He came out and measured everything while everyone else just eyeballed it and threw a number at me. He is very good at what he does! Thank you Carlos! I’m loving my new backyard!
Response from the owner · 3 months ago
Thanks so much for sharing this wonderful feedback, Jennifer! It means a great deal to hear that Carlos and his team exceeded your expectations.
It is great to know that the tree trimming, curbing, landscaping around your new deck, and sprinkler work all came together the way you had hoped. Carlos takes real pride in doing things the right way, and it shows in how he approaches every job — measuring carefully and giving each project the attention it deserves rather than making quick assumptions.
We also appreciate you mentioning that the team came back to fix those broken valves. That kind of follow-through matters to us, and it reflects the commitment Carlos has to making sure every customer is truly satisfied before the job is considered done.
Thank you for taking the time to get multiple bids and for trusting Carlos with your backyard. We hope you enjoy your new outdoor space for many years to come, and we look forward to helping you again whenever you are ready for your next project. Do not hesitate to reach out to us at (509) 289-5009 when that time comes.
M
monty evans3 reviewsiTotal number of Google reviews monty has written across all businesses on Google Maps, not just this one.
If you need any tree removal or trimming done these guys are hands down the best I have ever dealt with. Meticulous in all aspects. From cleaning up the debris to double checking if more needed to be trimmed. They did some extra pruning .A nice refreshing feeling having a company care so much about the job they were doing. The work was a wonderful change for our front yard. It looks great. If that was not enough the pricing was exactly as quoted, very reasonable priced. CALL THEM.. you will not be disappointed.
Price assessment: Great price
Services: Lawn landscaping, Tree landscaping
Response from the owner · 4 months ago
Thank you for your review, Monty. It means a great deal to hear that our team made such a positive impression from start to finish. We take pride in being thorough, whether that is cleaning up after the job, making sure every trim is just right, or going the extra mile with some additional pruning. Knowing that your front yard looks great and that you felt well taken care of is exactly what we aim for. We also believe in being straightforward with pricing, so we are glad that came through as well. Your kind words are truly appreciated, and we hope to work with you again whenever you need us. Thank you for recommending Eden Landscaping and Tree Service LLC so enthusiastically.
