Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
Customers frequently praise the shop for its quick turnaround, transparent pricing, and expertise with foreign vehicles, often noting that staff clearly explain repairs and communicate effectively. Positive reviews highlight honest service and professional attention to detail for various automotive needs. However, a recurring criticism in low-star feedback involves billing for work not performed, significant delays in vehicle return, and perceived rudeness or lack of trustworthiness regarding diagnostic accuracy.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
130 Google reviews we collected
Phrases our text analysis found in 91 written reviews
How often each topic comes up in the written reviews
We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve brought my Audi here and received nothing but excellent service — fast turnaround, fair pricing, and a solid peace of mind knowing the job was done right.”
“Very reliable, quick, honest, and professional service.”
“The best place for Audi excellent service very fast”
“Serg is honest and knowledgeable a rare combination”
“I highly recommend edge motor to anyone in need of reliable and skilled mechanics.”
“The technicians there are quick, courteous and knowledgeable in their craft.”
“He takes the time to explain what’s going on with your car, lays out your options clearly, and never pushes unnecessary work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Edge Motors for 8 kinds of job. Pick one to see what they paid and said.
both sloatsburg, and this one….owned by the most disrespectful, rude owner ever!!! goes back on his word and doesn’t really care about the quality of your car or even your safety!!! wouldn’t recommend this place not even to my worst enemy.
This shop was fantastic. They were able to accommodate a diagnostic for my 2016 Audi Q3 on very short notice. Sergei was knowledgeable and very honest. He was available any time I called to discuss the issues and offered valuable advice. Would absolutely recommend!
This was my second appointment with Edge in Haverstraw and the quality of work is second to none. Dealerships will do minimum work for the most pay. Edge has fair pricing and their work is top notch.
These guys know what they are doing, trustworthy service and good ppl, recommended
My Mercedes started giving me issues 1,200 miles away from home. This place came up on my search query and I'm glad I picked them. They were able to get me in and back on the road with an impressive turnaround time with fair pricing. Hard to find knowledgable mechanics like this these days. Thanks again
Used Edge Motors many times and while I'm a good 40 minutes away - the ride is worth the effort. The technicians there are quick, courteous and knowledgeable in their craft. Maintaining my Audi using Edge has been great and Serge is always patient to explain the issue and the best course of action. You can't ever…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 9 | — |
| Auto engine diagnostic | 7 | — |
| Oil change | 7 | — |
| Electrical | 6 | — |
| Engine repair | 6 | — |
| Electrical repair | 5 | — |
| Steering & suspension repair | 5 | — |
| Brakes | 4 | — |
4.7 ★★★★★ 130 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
both sloatsburg, and this one….owned by the most disrespectful, rude owner ever!!! goes back on his word and doesn’t really care about the quality of your car or even your safety!!! wouldn’t recommend this place not even to my worst enemy.
This shop was fantastic. They were able to accommodate a diagnostic for my 2016 Audi Q3 on very short notice. Sergei was knowledgeable and very honest. He was available any time I called to discuss the issues and offered valuable advice. Would absolutely recommend!
Very reliable, quick, honest, and professional service. Highly recommended.
Serg is honest and knowledgeable a rare combination
Humble and quality customer service
5 Stars – Exceptional Service and Expertise I can’t say enough great things about Edge Motor in West Haverstraw. Sergio and his team are true professionals who know their craft inside and out. Whether you’re bringing in a daily driver or something more performance-oriented, this shop treats every vehicle like it’s their own. Sergio is not only knowledgeable, but also honest and transparent — which is rare in the auto world. He takes the time to explain what’s going on with your car, lays out your options clearly, and never pushes unnecessary work. The attention to detail and quality of work here is top-notch. You can tell this place is run by someone who really cares about cars and customers alike. I’ve brought my Audi here and received nothing but excellent service — fast turnaround, fair pricing, and a solid peace of mind knowing the job was done right. If you’re anywhere near Rockland County or beyond, Edge Motor is absolutely worth the trip. Highly recommend
This was my second appointment with Edge in Haverstraw and the quality of work is second to none. Dealerships will do minimum work for the most pay. Edge has fair pricing and their work is top notch.
Thank you
These guys know what they are doing, trustworthy service and good ppl, recommended
Good service, they know what they are doing.
My Mercedes started giving me issues 1,200 miles away from home. This place came up on my search query and I'm glad I picked them. They were able to get me in and back on the road with an impressive turnaround time with fair pricing. Hard to find knowledgable mechanics like this these days. Thanks again
We glad we could be of service. Thank you so much for your business.
Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
