Analyzing 8,120,1708.1M ReviewsFor 22,94822.9K Experts

Experts Reviews · Company report
EDH Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%45+24.5Reliability 24%21+5.1Value 14%86+12.2Replies to reviews 7%22+1.6Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

EDH Appliance Repair

Placerville, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 4.6★ from 40 Google reviews

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Report card

Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EDH Appliance Repair is better than 45% of microwave repair services.C
45
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EDH Appliance Repair is better than 21% of microwave repair services.D
21
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EDH Appliance Repair is better than 97% of microwave repair services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EDH Appliance Repair is better than 86% of microwave repair services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EDH Appliance Repair is better than 69% of microwave repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EDH Appliance Repair is better than 22% of microwave repair services.D
22

Reviews for your job

Customers hired EDH Appliance Repair for 7 kinds of job.

EDH Appliance Repair for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$144–$352

All 2 Google reviews tagged “Dishwasher repair”

RubyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Tyler came and cleared the error code on my kitchenAid dishwasher. He charged normal service fee. All was great until the error returned after one full cycle. He wanted to charge a 2nd service fee. He is very good at clearing an error code but not so good with diagnostics.

Paid $100–150Dishwasher repair
Erika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We contacted EDH Appliance Repair last week to fix our dishwasher. They were quick to respond and schedule an appointment. They were transparent about pricing ahead of the appointment and shared good advice on when to repair vs. replace. The technician (Tyler) was on time and offered to check on additional…

Dishwasher repair+ Responsiveness+ Punctuality+ Quality

Price

$136-55% vs typical microwave repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 0%Overpriced 50%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair5$175–$390
Oven repair5—
Washing machine repair4$124–$384
Refrigerator repair4—
Dishwasher repair2$144–$352
Freezer repair2—
Dryer repair2$251–$409

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