Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
EDH Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%45+24.5Reliability 24%21+5.1Value 14%86+12.2Replies to reviews 7%22+1.6Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

EDH Appliance Repair

Placerville, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 4.6★ from 40 Google reviews

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Report card

Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EDH Appliance Repair is better than 45% of microwave repair services.C
45
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EDH Appliance Repair is better than 21% of microwave repair services.D
21
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EDH Appliance Repair is better than 97% of microwave repair services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EDH Appliance Repair is better than 86% of microwave repair services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EDH Appliance Repair is better than 69% of microwave repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EDH Appliance Repair is better than 22% of microwave repair services.D
22

Reviews for your job

Customers hired EDH Appliance Repair for 7 kinds of job.

EDH Appliance Repair for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$175–$390
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 12

All 5 Google reviews tagged “Refrigerator/freezer repair”

Scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tyler came on time and in a uniform. He quickly analyzed and diagnosed our issue and then explained the problem (with drawings). He then told us what he needed to do to fix it and the cost. We agreed and he got to work. He confirmed the problem and then went about solving it. With our refrigerator working again, he…

Paid $350–400Great priceRefrigerator/freezer repairOven repair
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The tech was on time and very professional. He informed me that the compressor was bad and still under warranty. He didn't even charge me for his time. If I ever need appliance repair again I know who I'll call.

Refrigerator/freezer repair+ Punctuality
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tyler is a gem! 💎 It’s hard to find repairmen you can trust to not only give you a fair price, but provide you a solution that will really work permanently. Tyler was able to diagnose my problem quickly, clearly explain it to me, and then gave me a detailed breakdown of cost. My refrigerator is working perfectly…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We’ve called Tyler for service issues on three different occasions (oven/refrig-freezer/trash compactor). In each case, he offered a variety of solutions and helped us pick the right one for our circumstances. We will use him again and highly recommend his services.

Oven repairRefrigerator/freezer repairService not listed+ Responsiveness+ Professionalism
Ann12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tyler has helped us multiple times with our appliances and he will always be our go-to guy. Friendly, professional and very knowledgeable.

Dryer repairRefrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality

Price

$136-55% vs typical microwave repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 0%Overpriced 50%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair5$175–$390
Oven repair5—
Washing machine repair4$124–$384
Refrigerator repair4—
Dishwasher repair2$144–$352
Freezer repair2—
Dryer repair2$251–$409

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