Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
EDH Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%45+24.5Reliability 24%21+5.1Value 14%86+12.2Replies to reviews 7%22+1.6Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

EDH Appliance Repair

Placerville, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 4.6★ from 40 Google reviews

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Report card

Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EDH Appliance Repair is better than 45% of microwave repair services.C
45
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EDH Appliance Repair is better than 21% of microwave repair services.D
21
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EDH Appliance Repair is better than 97% of microwave repair services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EDH Appliance Repair is better than 86% of microwave repair services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EDH Appliance Repair is better than 69% of microwave repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EDH Appliance Repair is better than 22% of microwave repair services.D
22

Reviews for your job

Customers hired EDH Appliance Repair for 7 kinds of job.

EDH Appliance Repair for washer/dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Washer/dryer repair”

Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The worst thing that can happen to a family with active kids is have a dryer go down. (Ok maybe I am aggregating, but it really is an inconvenience). I called and they scheduled a technician to come out a few hours later. They gave me a time. Not a window of time and he showed up a few minutes early. He easily…

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality

Price

$136-55% vs typical microwave repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 0%Overpriced 50%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair5$175–$390
Oven repair5—
Washing machine repair4$124–$384
Refrigerator repair4—
Dishwasher repair2$144–$352
Freezer repair2—
Dryer repair2$251–$409

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