Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate EdinAlarm Inc. five stars based on thirty reviews, with the owner responding to all feedback. Customers consistently highlight prompt, professional service, knowledgeable staff, and clear communication during installations and system upgrades. Long-term clients note reliable support for both residential and commercial security needs, including responsive troubleshooting and helpful guidance on technology choices. No recurring criticisms appear in the provided excerpts, which focus exclusively on positive experiences with punctuality, pricing, and ongoing customer care.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
30 Google reviews we collected
Phrases our text analysis found in 27 written reviews
How often each topic comes up in the written reviews
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“People there have always been helpful, kind and supportive - and the price is right!”
“It’s rare to get someone to answer the phone and even more, someone who helps to solve the problem kindly, efficiently and promptly.”
“Highly recommend Edina Alarm for any family looking for a reliable security system!”
“…ttings a couple of times since the installation, and Evan has done a great job of clearly explaining the settings and changing them as we asked.…”
“Great company, excellent service and honest advice.”
“…le of times since the installation, and Evan has done a great job of clearly explaining the settings and changing them as we asked.…”
“Jon and his team designed and installed a multi-tiered system to assist us in creating a secure environment at a very competitive price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Our home has been under Edina Alarm's protection for many years. People there have always been helpful, kind and supportive - and the price is right!
We recently had an alarm system installed by EdinAlarm, and it was a very smooth process. We've had to tweak the settings a couple of times since the installation, and Evan has done a great job of clearly explaining the settings and changing them as we asked. The support from the company has been great so far.
EdinAlarm has been an absolute game-changer for our family’s security! As a mom, nothing matters more than knowing my kiddos are safe, especially at night. With Edina Alarm, I am alerted by text message any time a window or door is left open or unlocked. I can check in one place to make sure our house is fully…
Eleven years ago, EdinAlarm installed a comprehensive business security system for our manufacturing facility. The systems have worked very well over the years, however today I called their office for service and as usual, their support team was excellent. I was so impressed, when I hung up the phone, I decided to…
We recently upgraded a system we have had for over 20 years to the newest technology available at EdinAlarm. We had no idea how good the new systems are now and we are very glad we did the upgrade. The Team at EdinAlarm is best in class and I can tell you we are super happy with the end result. Truthfully, I…
We have worked with Edinalarm for many years and they are nothing but professional. Thank you for always being there for us, Edinalarm :)
5.0 ★★★★★ 30 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Our home has been under Edina Alarm's protection for many years. People there have always been helpful, kind and supportive - and the price is right!
Anne, thanks for your kind words regarding our long term partnership. We sincerely appreciate your continued business. The EdinAlarm team.
We recently had an alarm system installed by EdinAlarm, and it was a very smooth process. We've had to tweak the settings a couple of times since the installation, and Evan has done a great job of clearly explaining the settings and changing them as we asked. The support from the company has been great so far.
Eric, thanks for taking the time to share your positive experience in dealing with our company. We appreciate your comments and look forward to serving you in the future. The EdinAlarm Team
EdinAlarm has been an absolute game-changer for our family’s security! As a mom, nothing matters more than knowing my kiddos are safe, especially at night. With Edina Alarm, I am alerted by text message any time a window or door is left open or unlocked. I can check in one place to make sure our house is fully secure at night, without having to walk around the house. It’s not only convenient but provides so much piece of mind! The system keeps us informed about every activity, whether it’s in the front yard or backyard, and who’s entering or leaving. It’s like having a constant pulse on our home’s activity. The Edina Alarm team made recommendations which were practical and has had an amazing impact on our home! Highly recommend Edina Alarm for any family looking for a reliable security system!
Ginny, Thanks for your review and positive remarks on the benefits of the system we installed. We really appreciate it. Jon
Eleven years ago, EdinAlarm installed a comprehensive business security system for our manufacturing facility. The systems have worked very well over the years, however today I called their office for service and as usual, their support team was excellent. I was so impressed, when I hung up the phone, I decided to fire off this review. It’s rare to get someone to answer the phone and even more, someone who helps to solve the problem kindly, efficiently and promptly. EdinAlarm has proven to me over the years they are committed to excellence, they have the ‘A’ team. We have used EdinAlarm for our home and for other buildings we have owned over the years. If you are looking for a company with domain expertise and are great to work with, look no further than this local company. Thanks for taking care of us throughout the years, and for the great service. Tom
Tom, We really appreciate your continued business and for taking the time to provide your experience with our company. Our team works really hard to provide excellence in every area and your appreciation for the work we do means a lot. Thanks again for taking the time to share your thoughts. Jon
We recently upgraded a system we have had for over 20 years to the newest technology available at EdinAlarm. We had no idea how good the new systems are now and we are very glad we did the upgrade. The Team at EdinAlarm is best in class and I can tell you we are super happy with the end result. Truthfully, I think it is the best thing we have done for the house since we purchased it. I give the folks at EdinAlarm the very highest rating. AAA+++ group of individuals.
Paul, Thanks for your kind review of our team and the services we offer. We appreciate your business and your trust in selecting our company to provide for your security needs. Kindest regards, Jon/Mary Jo and the EdinAlarm group.
We have worked with Edinalarm for many years and they are nothing but professional. Thank you for always being there for us, Edinalarm :)
Thanks Amy. We appreciate your review and positive feedback on EdinAlarm’s services.
I'm pleased to report that EdinAlarm has been a tremendous asset to 826 MSP and a valuable partner in ensuring the safety and security of our organization. Following unfortunate break-ins, EdinAlarm stepped in with exceptional monitoring services, delivering the peace of mind we needed. I want to express my sincere gratitude to EdinAlarm for their unwavering professionalism and unwavering support. Their commitment to safeguarding 826 MSP has been invaluable, allowing us to continue our crucial educational mission without worry. Thank you, EdinAlarm, for being an essential partner in our journey towards a safer and more secure environment.
Jamal, thanks for your positive review of our company. I and our entire team appreciate your taking the time to share your experience working with our company. We will continue to support you and the efforts of 826 MSP to serve others.
I have worked with EdinAlarm since 2003. They are exceptional in every way. I run a service business myself and this company cares about serving their clients. I highly recommend EdinAlarm. The owner Jon helped us to understand our needs and he showed us the best options. That really guided us choose the right system. I also like how Jon stays involved after the fact plus he has a tenured and capable staff to support our needs. My favorite features are the tech on my phone that keeps me alerted as needed and I love that if we ever have an issue with a water leak or a loss or excess of heat, we will be alerted immediately. At the end of the day, we "sleep well", whether home or away, knowing we have the right home protection. Many thanks!
Derek, thanks for your continued business and for your positive review. We appreciate it very much. Jon
Always timely follow up to meet our needs
Mitch, Thanks for your positive review and continued business over the years. We appreciate it. The EdinAlarm team.
I've used Edina Alarm for just over 17 years. Really nice folks and definitely fun to talk to. I needed to switch from a land line for my security to WiFi. They squeezed me in the next day as I was leaving town. Never missed a day of being covered. Thank you Jessica and Jake.
Ed, thanks for your continued business and positive remarks, they are appreciated! I will share your comments with Jessica & Jake tomorrow in our Monday staff meeting. Thanks for your continued business! Jon
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
