Experts Reviews · Company report
Edmunds Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Edmunds Automotive Repair

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.9★ from 363 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edmunds Automotive Repair is better than 91% of oil change services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edmunds Automotive Repair is better than 90% of oil change services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edmunds Automotive Repair is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edmunds Automotive Repair is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edmunds Automotive Repair is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Edmunds Automotive Repair is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Edmunds Automotive Repair for 8 kinds of job.

Edmunds Automotive Repair for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “General repairs & maintenance”

LizLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had a great experience starting with Lisa on the phone. She was so friendly and welcoming And explained what the mechanic would be doing and the cost. I will definitely be returning to Edmunds Automotive Repair, for my future service needs, and Based on my recent experience, I highly recommend them.

Reasonable priceGeneral repairs & maintenanceOil change
Ron13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very pleased with the service provided! Quick and done to my satisfaction. Highly recommended!

Reasonable priceGeneral repairs & maintenance
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Edmunds is reputable auto repair. Lisa kept me updated on my car's diagnostics and costs, time repairs were finished. I will be returning to Edmunds in the future with all of my auto needs!

Great priceGeneral repairs & maintenanceOil change
Aimee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We took our old car (2001) in to get the AC fixed. They did the diagnostic and obviously found multiple things wrong with it. We told them which issues to fix from that long list and there was no hassle at all with not getting it all fixed. The ac is working great now. Lisa was amazing to work with. 10/10 recommend.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAir conditioning
Phoenix5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

You get what you pay for!! Once it’s fixed it’s fixed.. Thanks Lisa!

Reasonable priceGeneral repairs & maintenance
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First-time customer. Quality service at fair prices. I came with a list of recommended service items from a larger shop and we were able to pare the list down to services that were actually needed. Thank you, Lisa and team!

Great priceGeneral repairs & maintenance
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great place. Great people!

Great priceGeneral repairs & maintenanceAuto emissions testingOil change
Gladys7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first visit to the shop and Lisa was very helpful and kind during the visit. The service was quick and the hatch is working great I would recommend these people to service your Lexus versus the Lexus Dealership that overcharge us for everything

Reasonable priceGeneral repairs & maintenance
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a front end issue the needed quick turnaround. Looked up Edmonds shot a text. They assessed the situation and gave me options quickly. Price was very fair. Got truck back in 1 day. Had tires put on and work checked at a second shop. There work was done quickly and flawlessly. I will return and will recommend them.

Reasonable priceGeneral repairs & maintenance
PJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They kept within the estimate for my wife’s Mini Cooper repair and allowed me to source aftermarket parts to use, which was a great help because a Mini Cooper dealership wanted to sell only the complete sun roof assembly.

Reasonable priceGeneral repairs & maintenance
CLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I live in Surprise and have been visiting local auto-repair shops, in this area, over the last twenty-five years. Although I was aware of Edmund's, I hadn't yet used them until this past-week. After a recent oil-change, my vehicle was leaking dark-oil onto my garage-floor. I looked for "Highly-rated, honest &…

Reasonable priceGeneral repairs & maintenance
nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

After being disappointed with another shop I decided to give Christian brothers a try, communication was excellent and they took the time to actually listen to me and my needs

Not sureTransmissionSteering & suspension repairGeneral repairs & maintenance
Vinnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service

Reasonable priceGeneral repairs & maintenanceOil change
Bryce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service, quality workmanship friendly staff.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto A/C replacement
Darrell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I brought my mazda into Edmunds after Mazda told me that I needed $4000 of work done, Edmunds checked it over completely and found NO problems that needed attention, I couldn't be happier with Edmunds honesty and integrity !

Great priceGeneral repairs & maintenance
SLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I chose Edmunds Auto Repair due to the reviews describing them as honest. Prior to making an appointment I requested a quote for a Transmission Flush and a Three part Fuel System Service which was recommended by the dealership. Edmunds quote was so much more reasonable that I scheduled my appointment. I dropped my…

Reasonable priceGeneral repairs & maintenance
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First class service, super helpful and communicated all timelines of service preformed. I will be back for all my automobile services.

Great priceGeneral repairs & maintenance
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience with Joshua at Edmunds in Surprise. Accurately diagnosed a defective part recently installed elsewhere that created the “downstream” issue I was experiencing. Quick, reasonable & professional work with excellent communication once I approved the work to be done. Highly recommend

Auto brake repairAuto brake replacementBrakes
JAMES3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Edmonds auto repair is a great facility. The place is very clean, Tidy and the service is great! I recommend this place to anyone wanting to get the job done right the first time!

General repairs & maintenance
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience and pricing. Veteran friendly. Did a great job on a full maintenance service on my 2016 Toyota Prius C with 110000 miles. Reasonably priced for parts and labor. Much better pricing well under the dealership quote. Very knowledgeable. Would recommend!

General repairs & maintenance+ Quality+ Professionalism+ Value
Fran13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic
Josiah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenance
Dominic2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenance
Edith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenance
Desseray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 53%Overpriced 0%Not sure 5%

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