Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
EDService Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

EDService Appliance Repair

Frisco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 250 Google reviews

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Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EDService Appliance Repair is better than 98% of refrigerator repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EDService Appliance Repair is better than 97% of refrigerator repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EDService Appliance Repair is better than 81% of refrigerator repair services.A
81

Reviews for your job

Customers hired EDService Appliance Repair for 8 kinds of job.

EDService Appliance Repair for microwave repair

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Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$297
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Microwave repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Microwave repair”

Molly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He came very fast and knew exactly what to fix on my KitchenAid microwave.

Paid $150–200Reasonable priceMicrowave repair
dana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was prompt, courteous, and efficient. Highly recommend Ed Appliance Repair

Paid $150–200Reasonable priceMicrowave repair
JoeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Second time I used EDService. Alex is very courteous and professional and got job done quickly and very reasonably priced. Will use again in the future. Thank you for fixing my microwave

Paid $50–100Great priceMicrowave repair
CrystalLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend! They have been able to provide same day service, always prompt & thorough. Fair pricing and professional. They maintain large & small appliances for several of our properties. It’s not easy to find reliable professionals, Thank you EDservice!

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairMicrowave repair
Crystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend! They have been able to provide same day service, always prompt & thorough. Fair pricing and professional. They maintain large & small appliances for several of our properties. It’s not easy to find reliable professionals, Thank you EDservice!

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairMicrowave repair
vinod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

AD service has done excellent job in fixing the door issue and on time for repair. Nick understood the problem and fixed with in few minutes. Thanks for the great service

Paid $100–150Reasonable priceMicrowave repair
Srinand9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Egor fixed the microwave in my house and exhaust fans - I was wondering the cost of replacement and repair and he helped me decide! After using it for a while now, I can vouch for the quality of his work.

Reasonable priceExhaust hood repairsMicrowave repair

Price

$211-27% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair36$196–$536
Dishwasher repair23$153–$340
Dryer repair21$146–$334
Washing machine repair12$132–$365
Microwave repair7$209–$297
Stove, cooktop & oven repair6$275–$705
Oven repair6$221–$506
Washer/dryer repair3$225–$377

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