Experts Reviews · Company report
EDService Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

EDService Appliance Repair

Frisco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 250 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EDService Appliance Repair is better than 98% of refrigerator repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EDService Appliance Repair is better than 97% of refrigerator repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EDService Appliance Repair is better than 81% of refrigerator repair services.A
81

Reviews for your job

Customers hired EDService Appliance Repair for 8 kinds of job.

EDService Appliance Repair for refrigerator/freezer repair

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Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Refrigerator/freezer repair” · showing 20

L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Expert, professional. I will use them again!!!

Paid $150–200Great priceRefrigerator/freezer repairDryer repairWashing machine repair
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Egor was great. He thoroughly went through the LG Refrigerator and explained what needed to be repaired. He was very professional and efficient. Will definitely refer and use EDService again.

Refrigerator/freezer repair
AMANDA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thanks for your prompt response and service.

Paid $250–300Great priceRefrigerator/freezer repair
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The customer service is top notch. Artem arrived same day (on a Friday afternoon) without hesitation. He was knowledgeable and friendly and gave us guidance on what to expect. We would highly recommend EDService for your refrigerator repairs.

Great priceRefrigerator/freezer repair
Jia15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quick and Nice!

Refrigerator/freezer repair
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our service man was very friendly and did a great job. He even explained what the problem was. It was our second time having him and he did a wonderful job both times.

Paid $200–250Reasonable priceRefrigerator/freezer repair
Bubba3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Armet was on time and very nice, helpful, and professional. He assessed two Samsung refrigerator issues, ice maker was out on one and water dispenser wasn't working on other. He replaced the ice maker in our kitchen unit the next day and said the garage unit water line was frozen. So, I removed perishables in…

Refrigerator/freezer repair
ChristopherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

EDService Appliance Repair did an outstanding job on my 18-year-old GE Monogram refrigerator and GE Monogram dishwasher. Their honesty and superior technical expertise were immediately apparent. Artem was extremely professional, clearly highly trained, and handled both repairs with skill and care. He explained…

Paid $500+Reasonable priceDishwasher repairRefrigerator/freezer repair
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We highly recommend ED Appliance Repair. Alex arrived on time diagnosed the water dispenser issue with our refrigerator and fixed it within a few minutes. He even cleaned the coils, which desperately needed a cleaning. Thank you and will recommend to others who require appliances repairs.

Paid $150–200Great priceRefrigerator/freezer repair
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always on time. Friendly and professional. They are my go-to when I need help with an appliance.

Reasonable priceRefrigerator/freezer repair
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

GE Monogram side by side went out while we were out of town. Called Ed’s repair based on favorable reviews from neighbors and I couldn’t be happier with the service. Mykola came out within hours and diagnosed the problem. He took the broken part back to the shop and came back 2 hrs later with it fixed. More…

Refrigerator/freezer repair
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our dishwasher broke and flooded our house, and Ed Services took such great care of us. They fixed both our dishwasher and refrigerator quickly and they were so kind and professional. Highly recommend them!

Great priceDishwasher repairRefrigerator/freezer repair
CrystalLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend! They have been able to provide same day service, always prompt & thorough. Fair pricing and professional. They maintain large & small appliances for several of our properties. It’s not easy to find reliable professionals, Thank you EDservice!

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairMicrowave repair
Crystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend! They have been able to provide same day service, always prompt & thorough. Fair pricing and professional. They maintain large & small appliances for several of our properties. It’s not easy to find reliable professionals, Thank you EDservice!

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairMicrowave repair
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great company with fantastic same day service. My refrigerator compressor went out and Egor from ED Service appliance was able to replace it and have it covered under the manufacturer warranty. Have used them on multiple occasions with great results.

Paid $500+Great priceRefrigerator/freezer repair
Roseanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The technician was punctual, friendly and very efficient. Highly recommend them!

Paid $50–100Reasonable priceRefrigerator/freezer repair
AnneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was a great experience! Nick was on time, knowledgable and efficient. He explained everything thoroughly and cleaned up after the repair. I very highly recommend this company and Nick!

Refrigerator/freezer repair
Lane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tech was very friendly - knew what he was doing. Great job . Fridge works OK now.

Paid $250–300Reasonable priceRefrigerator/freezer repair
Mel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nic was excellent!! Great job 👏

Refrigerator/freezer repair
JimmieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

There is a reason this place maintains 5 stars. Prompt, communicative, knowledgeable, with NO BS! The technician/specialist (suspect owner), Egor, was right to the logical point and a real pleasure to have in my kitchen (such that it was). I was confident it would be done RIGHT! Have already attached their card to…

Paid $300–350Great priceRefrigerator/freezer repair

Show more refrigerator/freezer repair reviews (16 more) →

Price

$211-27% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair36$196–$536
Dishwasher repair23$153–$340
Dryer repair21$146–$334
Washing machine repair12$132–$365
Microwave repair7$209–$297
Stove, cooktop & oven repair6$275–$705
Oven repair6$221–$506
Washer/dryer repair3$225–$377

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