Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
EDService Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

EDService Appliance Repair

Frisco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 250 Google reviews

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Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EDService Appliance Repair is better than 98% of refrigerator repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EDService Appliance Repair is better than 97% of refrigerator repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EDService Appliance Repair is better than 81% of refrigerator repair services.A
81

Reviews for your job

Customers hired EDService Appliance Repair for 8 kinds of job.

EDService Appliance Repair for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$275–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Stove, cooktop & oven repair”

Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The service was fast and friendly. Everything was completed quickly and reasonably priced.

Paid $250–300Great priceDishwasher repairStove, cooktop & oven repair
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Came right away to check oven, turns out it’s perfect but I should move the racks down one, closer to the middle of the oven…service call only, and if it does act up, next check is free!

Paid $50–100Reasonable priceStove, cooktop & oven repair
CrystalLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend! They have been able to provide same day service, always prompt & thorough. Fair pricing and professional. They maintain large & small appliances for several of our properties. It’s not easy to find reliable professionals, Thank you EDservice!

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairMicrowave repair
Crystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend! They have been able to provide same day service, always prompt & thorough. Fair pricing and professional. They maintain large & small appliances for several of our properties. It’s not easy to find reliable professionals, Thank you EDservice!

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairMicrowave repair
Peshal10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Used their services for a second time. First time the service was done by Egor and the second time by Artem. This is hands down the best appliance repair service I’ve ever used: 1. Technicians are always extremely professional and efficient. 2. Always on time and provide service even on weekends. 3. Service is…

Paid $50–100Great priceWashing machine repairStove, cooktop & oven repair
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Artem was awesome. He figured out what part on my gas stove was causing the problem. Before he ordered the part he came out the next day to recheck it. He figured out it was another part and replaced it on the spot. It saved us over $100. He was very nice and explained everything.

Paid $250–300Reasonable priceStove, cooktop & oven repair

Price

$211-27% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair36$196–$536
Dishwasher repair23$153–$340
Dryer repair21$146–$334
Washing machine repair12$132–$365
Microwave repair7$209–$297
Stove, cooktop & oven repair6$275–$705
Oven repair6$221–$506
Washer/dryer repair3$225–$377

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Sensor Appliance Repair logoSensor Appliance RepairExperts Score 100Frisco · 5.00★Yellow Appliances Repair logoYellow Appliances RepairExperts Score 98Frisco · 4.98★Sam’s Appliance Repair logoSam’s Appliance RepairExperts Score 95Frisco · 4.96★