Experts Reviews · Company report
EDService Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

EDService Appliance Repair

Frisco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 250 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EDService Appliance Repair is better than 98% of refrigerator repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EDService Appliance Repair is better than 97% of refrigerator repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EDService Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EDService Appliance Repair is better than 81% of refrigerator repair services.A
81

Reviews for your job

Customers hired EDService Appliance Repair for 8 kinds of job.

EDService Appliance Repair for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$365
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Washing machine repair”

L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Expert, professional. I will use them again!!!

Paid $150–200Great priceRefrigerator/freezer repairDryer repairWashing machine repair
Jeoffrey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nick was thorough and a real pro! I’ll use him again for sure! Nick is a fine and honorable young man who stands behind his work and these days that’s more than rare..,that’s monumental!!

Paid $300–350Reasonable priceWashing machine repair
Beverly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alex was both personal and professional. My very old Maytag washer was shaking and rocking quite a bit during the final spin cycle, and after inspecting it, he simply adjusted one of the "feet" to make it level again. While he had the machine lifted to see under it, he noticed some oil on the floor which he…

Washing machine repair
Bing2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alex did a great job on our washer repair. Very professional. The response was very fast when I called. Thank you!

Paid $250–300Reasonable priceWashing machine repair
Mike15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nick was excellent! He provided a exceptional overview what the diagnosis and what I needed to do to ensure the issue doesn’t come back.

Paid $50–100Reasonable priceWashing machine repair
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nick came out and repaired my washing machine quickly with a new activator. Professional, kind and tidy, plus brought his own show covers. He gave me great tips on maintaining my machine. Great customer service.

Paid $250–300Reasonable priceWashing machine repair
Terry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nick did a great job, reasonable price, will use again.

Paid $250–300Reasonable priceWashing machine repair
Peshal10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Used their services for a second time. First time the service was done by Egor and the second time by Artem. This is hands down the best appliance repair service I’ve ever used: 1. Technicians are always extremely professional and efficient. 2. Always on time and provide service even on weekends. 3. Service is…

Paid $50–100Great priceWashing machine repairStove, cooktop & oven repair
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Egor came out within hours to assess my washer issue. Although he had to order a part and come back the next day, everything was as timely and painless as it could be. The resolution also cost less than I’d anticipated.

Paid $100–150Reasonable priceWashing machine repair
Dbc972Local Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast , reliable and professional

Paid $200–250Reasonable priceWashing machine repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service rep, Nick, knew what the issue was right away with this lousy Samsung washer, fixed it, after ordering part.

Reasonable priceWashing machine repair
Dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick arrived within about 30 minutes and was very professional. Based on the age of our washer and the estimated cost, we decided to replace the washer instead of repairing it. But Nick was thorough in his diagnosis, he explained his findings, he answered my questions and I would call him again.

Washing machine repair

Price

$211-27% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair36$196–$536
Dishwasher repair23$153–$340
Dryer repair21$146–$334
Washing machine repair12$132–$365
Microwave repair7$209–$297
Stove, cooktop & oven repair6$275–$705
Oven repair6$221–$506
Washer/dryer repair3$225–$377

Compare with