Tax preparation service · Fresno, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%76+19.8Value 15%100+15.2Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 27 payroll servicesiPosition by Experts Score among all companies we track in this category. · better than 54%
4.9★★★★★83 Google reviews · 13 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Edward French Accounting 4.9 out of 5 stars based on 83 reviews, with the owner responding to 99% of feedback. Clients frequently cite knowledgeable tax preparation, reasonable pricing, efficient processing, and friendly communication as key benefits. However, recurring low-star complaints indicate a lack of responsiveness to missed calls and errors in bookkeeping or sales tax filings that caused significant inconvenience for some users.
Google rating: 4.9 out of 5 from 83 reviews (98% five-star).
Reviews on this page: 83 Google reviews (72 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: September 13, 2026.
Service: Payroll Service serving Fresno, California.
Data from Google, last updated October 29, 2026.
Score profile vs other payroll services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Edward French AccountingPayroll Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edward French Accounting: 88/100 on this factor. Category median: 86.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edward French Accounting: 76/100 on this factor. Category median: 80.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edward French Accounting: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edward French Accounting: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edward French Accounting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
4.9of 5
5 stars8198%
4 stars00%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
99%praise
Praise14299%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price563%
Reasonable338%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3927%
Speed & response3122%
Would recommend2014%
Quality & results1813%
Price & value1510%
Honesty & trust118%
Communication107%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is very knowledgeable about his work and makes things so easy to comprehend and he’s exceptionally organized .”
“He responded to me within minutes and immediately I knew I was in good hands.”
“I highly recommend this place for others, and I will continue to do my taxes there in the future.”
“If you're looking for an experienced, thorough, funny tax guy, go to Ed!”
“His pricing is very reasonable, especially for the quality of work he does.”
“Ed at Edward French Accounting provides professional and reliable services.”
“He’s super knowledgeable and took the time to explain things in a way that actually made sense, which we really appreciated.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Edward French Accounting for 4 kinds of job. Pick one to see what they paid and said.
BBre5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Exceptional service ! He is very knowledgeable about his work and makes things so easy to comprehend and he’s exceptionally organized . His assistant is kind and a delight to speak with as well ! She’s so friendly and kind the warm environment they have will make me come back for years to come! He has done my taxes…
Great priceTax problem consultingIncome tax return filingIncome tax return preparation
MMary7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very professional and friendly service. In addition, I brought my taxes in two days before the cut off and Edward got them done in time!!
Reasonable priceIncome tax return filing
MMelissa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Ed was great. I was in a bit of a situation on April 16, 2026 and he saved my day. He responded to me within minutes and immediately I knew I was in good hands. If you're looking for an experienced, thorough, funny tax guy, go to Ed!
Great priceTax AccountingIncome tax return filingIncome tax return preparation
JJames7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We had a really good experience working with Edward French. His pricing is very reasonable, especially for the quality of work he does. He’s super knowledgeable and took the time to explain things in a way that actually made sense, which we really appreciated.
He also works very efficiently and made the whole…
Great priceTax problem consultingTax AccountingIncome tax return filing
EEloise1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Honest and fair, I highly recommended his service. Very friendly and professional.
Reasonable price
TTerry3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I went to Edward French to have my taxes done for the year and he is a very pleasant man and knows what he’s doing. I went in with all kinds of fears and left very happy. He’s the best tax man I’ve ever met and I’ve had several tax people he knows about cryptocurrency he knows about silver and gold. I’m really glad…
Exceptional service ! He is very knowledgeable about his work and makes things so easy to comprehend and he’s exceptionally organized . His assistant is kind and a delight to speak with as well ! She’s so friendly and kind the warm environment they have will make me come back for years to come! He has done my taxes for two years and I will be returning due to his expertise and kindness .
Price assessment: Great price
Services: Tax problem consulting, Income tax return filing, Income tax return preparation
Response from the owner · a month ago
Thank you Bre
M
Mary Parfenova7 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Ed was great. I was in a bit of a situation on April 16, 2026 and he saved my day. He responded to me within minutes and immediately I knew I was in good hands. If you're looking for an experienced, thorough, funny tax guy, go to Ed!
Price assessment: Great price
Services: Tax Accounting, Income tax return filing, Income tax return preparation
Response from the owner · 6 months ago
Thank you Melissa!
J
James Wright7 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
We had a really good experience working with Edward French. His pricing is very reasonable, especially for the quality of work he does. He’s super knowledgeable and took the time to explain things in a way that actually made sense, which we really appreciated.
He also works very efficiently and made the whole process quick and stress free. He’s our new tax guy moving forward. Thank you Ed!
Price assessment: Great price
Services: Tax problem consulting, Tax Accounting, Income tax return filing, Income tax return preparation, Business tax services
Response from the owner · 6 months ago
Thank you, James! As a trusted tax preparation service in Clovis, we take pride in our customer service and efficiency. We're so glad to hear that you had a positive experience with us!
E
Eloise Esmael1 reviewiTotal number of Google reviews Eloise has written across all businesses on Google Maps, not just this one.
I went to Edward French to have my taxes done for the year and he is a very pleasant man and knows what he’s doing. I went in with all kinds of fears and left very happy. He’s the best tax man I’ve ever met and I’ve had several tax people he knows about cryptocurrency he knows about silver and gold. I’m really glad that I found him and he said he loves his job but the best part of his job he said was being with people. He’s a very nice person. Thank you, Edward. Terry Harrell
Price assessment: Great price
Services: Tax Accounting
Response from the owner · 8 months ago
Thank you Terry!
H
heyyhoudini2 reviewsiTotal number of Google reviews heyyhoudini has written across all businesses on Google Maps, not just this one.
This was my first year filing through Ed and I will definitely be returning for the years to come. Not only is he knowledgeable, reasonably priced and efficient, but he was very personable and that’s hard to come by nowadays, thank you Ed ! -Brenda
Price assessment: Reasonable price
Services: Tax Accounting
Response from the owner · 8 months ago
Thank you!!!!
M
mary myers7 reviewsiTotal number of Google reviews mary has written across all businesses on Google Maps, not just this one.
I was pleasantly surprised at the level of knowledge Edward French demonstrated during our first appointment. Prior to today’s appointment, I had a phone consultation regarding Capital Gains taxes from the sale of a home. He assisted me in the preparation of the data he needed to prepare my returns. I found him easy to work with and actually enjoyed our appointment.
Response from the owner · a year ago
Thank you Mary!
C
CARLOS6 reviewsiTotal number of Google reviews CARLOS has written across all businesses on Google Maps, not just this one.
I had a consultation appointment at 9am and I called 2x and left a voicemail. No response.
Response from the owner · a year ago
I apologize Carlos. As you can imagine, 7 days before April 15th, things are a bit hectic. I did call back and got you VM. Feel free to text me and I'll call when I can.
F
Francisco Meza172 reviewsiTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Ed at Edward French Accounting provides professional and reliable services. Whether you're an individual or a business, their expertise in small business accounting, bookkeeping services, payroll services, cash flow management, & new business formation makes them a great choice for anyone looking to stay organized and financially on track. Highly recommended! 💪🏼
