Jacky Medina9 reviewsTotal number of Google reviews Jacky has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with rob my money market and Roth are doing great
Edward Jones - Financial Advisor: Robert T Rockwell, CRPS™
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%84+49.3Reliability 26%75+19.6Value 15%100+15.2Momentum penalty46−5.4Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 51 retirement planningPosition by Experts Score among all companies we track in this category. · better than 12%
4.9 ★★★★★ 21 Google reviews · 2 photos
95%five-star reviews
3.50★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Apr 2026latest review
Edward Jones - Financial Advisor: Robert T Rockwell, CRPS™ at a glance
Google reviewers rate this financial consultant 4.9 out of 5 based on 21 reviews, with no owner responses recorded. Clients frequently cite the advisor's availability, responsiveness, and willingness to communicate via phone or video meetings. Recurring themes include personalized guidance for retirement and investment goals, proactive updates during market changes, and clear explanations of financial concepts. Reviewers often mention the advisor's patience and approachability, noting that he takes time to understand individual circumstances rather than offering generic advice. No significant criticisms appear in the provided excerpts.
- Google rating: 4.9 out of 5 from 21 reviews (95% five-star).
- Reviews on this page: 21 Google reviews (18 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: April 21, 2026.
- Service: Retirement Planner serving Hammond, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other retirement planning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edward Jones - Financial Advisor: Robert T Rockwell, CRPS™: 84/100 on this factor. Category median: 97.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edward Jones - Financial Advisor: Robert T Rockwell, CRPS™: 75/100 on this factor. Category median: 97.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edward Jones - Financial Advisor: Robert T Rockwell, CRPS™: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edward Jones - Financial Advisor: Robert T Rockwell, CRPS™: 46/100 on this factor. Category median: 100.C
46
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
- 5 stars2095%
- 4 stars00%
- 3 stars00%
- 2 stars15%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
- Praise31100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price4100%
- Reasonable00%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1032%
- Would recommend929%
- Honesty & trust619%
- Quality & results26%
- Speed & response26%
- Communication26%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is very knowledgeable in his trade and other aspects of life in our world .”
“…ice or zoom meeting also very knowledgeable when it comes to finances I recommend him to all my friends and family.…”
“He is very up front and very helpful in advising us on our goals for our retirement and beyond .”
“Great experience with rob my money market and Roth are doing great”
“Very responsive easy to set up appointment when needed rather in office or zoom meeting also very knowledgeable when it comes to finances I recommend…”
“…ond to none — he’s always on top of everything and takes the time to explain things clearly and thoughtfully.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Edward Jones - Financial Advisor: Robert T Rockwell, CRPS™ for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
First of all Bobby is a proud family man , serves our country in the military and is a very smart , intelligent and great financial advisor . He is very knowledgeable in his trade and other aspects of life in our world . He is very up front and very helpful in advising us on our goals for our retirement and beyond .…
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I consolidated my accounts from past employers with Robert and am extremely happy with how he is managing them. Would definitely recommend his services. Don't go golfing with him though. He suddenly loses the ability to count there..
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Robert doesn't just offer generic advice; he takes the time to understand our goals, risk tolerance, and life circumstances. He reaches out during market changes to discuss adjustments.
Financial plan
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Robert has been my financial guy for a couple years now and is excellent! Highly recommend.
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Very responsive easy to set up appointment when needed rather in office or zoom meeting also very knowledgeable when it comes to finances I recommend him to all my friends and family.
MicheleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Robert Rockwell, CRPS Edward Jones Financial Advisor Working with Robert has been an absolute pleasure. He is incredibly personable and has a way of making you feel completely at ease when discussing your finances. His depth of knowledge and attention to detail are second to none — he’s always on top of everything…
Financial plan
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Financial plan | 6 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 21 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Dan Bartochowski1 reviewTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirst of all Bobby is a proud family man , serves our country in the military and is a very smart , intelligent and great financial advisor . He is very knowledgeable in his trade and other aspects of life in our world . He is very up front and very helpful in advising us on our goals for our retirement and beyond . We can call him day or night and he will let us know what is best for our needs . I trust him with all our financial matters . Bobby is very dedicated to his job and his country and does it with expertise . I recommend him to everyone I know . Bobby will not let you down ! I am proud to say he is a great man and a great friend ! Dan & Peggy Bartochowski
Michael Dujmovic3 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI consolidated my accounts from past employers with Robert and am extremely happy with how he is managing them. Would definitely recommend his services. Don't go golfing with him though. He suddenly loses the ability to count there..
Melissa Robbins4 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRobert doesn't just offer generic advice; he takes the time to understand our goals, risk tolerance, and life circumstances. He reaches out during market changes to discuss adjustments.
- Services: Financial plan
Tony Panek3 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRobert has been my financial guy for a couple years now and is excellent! Highly recommend.
Josh Bailey3 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery responsive easy to set up appointment when needed rather in office or zoom meeting also very knowledgeable when it comes to finances I recommend him to all my friends and family.
Michele GilbertLocal Guide · 11 reviewsTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRobert Rockwell, CRPS Edward Jones Financial Advisor Working with Robert has been an absolute pleasure. He is incredibly personable and has a way of making you feel completely at ease when discussing your finances. His depth of knowledge and attention to detail are second to none — he’s always on top of everything and takes the time to explain things clearly and thoughtfully. Robert’s advice has been invaluable, and his genuine care for his clients really shows in every interaction. It’s rare to find someone who combines professionalism, expertise, and a truly personable approach so seamlessly. I couldn’t recommend him more highly!
- Services: Financial plan
Nicholas Culp1 reviewTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRobert is always there when I need him, anytime, any day. Whatever I'm in need of he's well equipped with the expertise and knowledge to handle my needs & concerns at present time as well as future goals and hopes!
- Price assessment: Great price
- Services: Financial plan
Danielle Tharp1 reviewTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBobby is very knowledgeable and trustworthy. He’s been very helpful in advising us on our finance options and keeping us informed of any changes. He’s been proactive is letting us know of any important changes needed for our portfolio. We feel confident with his advice and direction.
- Price assessment: Great price
- Services: Financial plan, College savings-related financial consulting, Insurance purchase consulting, Mutual & index fund consulting, Retirement savings consulting, Education savings consulting, Stocks & bonds consulting, General investment consulting
Hawgsfrog5 reviewsTotal number of Google reviews Hawgsfrog has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRobert has been an awesome advisor and has gone above and beyond. I would and have recommended him to everyone I know. He is an amazing person who I trust with all financial matters.
- Price assessment: Great price
- Services: Financial plan
Edward Jones - Financial Advisor: Robert T Rockwell, CRPS™ on Google Maps →
Business details
- Address: 2942 Highway Ave, Highland, IN 46322
- Phone: (219) 595-5532
- Website: edwardjones.com
- Service area: Hammond, IN