Edwin's Apopka Carpet Cleaning logo

Edwin's Apopka Carpet Cleaning

Carpet cleaning service · Mount Dora, FL · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty80−2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#173 of 245 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 30%
5.0 ★★★★★ 219 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
79%reviews answered by the owner
Oct 2026latest review

Edwin's Apopka Carpet Cleaning at a glance

Customers report that Edwin's Apopka Carpet Cleaning provides punctual, professional service with fair pricing and effective stain removal for carpets and furniture. Recurring themes highlight clear communication, flexibility with scheduling, and the ability to restore items to a fresh condition. One low-star review criticized a sofa cleaning job, noting the item remained wet and appeared improperly cleaned, while also mentioning a discount was offered in exchange for a positive review.

  • Google rating: 5.0 out of 5 from 219 reviews (99% five-star).
  • Reviews on this page: 219 Google reviews (200 with written comments, 10 with photos).
  • Owner responses: the business replied to 79% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Carpet Cleaning serving Mount Dora, Florida.

Data from Google, last updated November 6, 2026.

Score profile vs other carpet cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability96Craft & service80Value100Momentum100Replies to reviews60Satisfaction: 96 (median 96)Reliability: 96 (median 96)Craft & service: 80 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 60 (median 82)
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edwin's Apopka Carpet Cleaning: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edwin's Apopka Carpet Cleaning: 96/100 on this factor. Category median: 96.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edwin's Apopka Carpet Cleaning: 80/100 on this factor. Category median: 99.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edwin's Apopka Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edwin's Apopka Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Edwin's Apopka Carpet Cleaning: 60/100 on this factor. Category median: 82.B
60

Bar = this company · dark tick = category median.

Star ratings

219 Google reviews we collected

  • 5 stars21699%
  • 4 stars00%
  • 3 stars10%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 200 written reviews

  • Praise425100%
  • Complaints20%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10124%
  • Quality & results10023%
  • Speed & response8019%
  • Would recommend7417%
  • Price & value4611%
  • Communication194%
  • Honesty & trust72%

What customers talk about

We read 200 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were on time, professional, and careful with my furniture.”
  • “Edwins carpet cleaning did an excellent job cleaning my carpets.”
  • “Clean, fast, and the carpet looks and smells like it's new.”
  • “I'd happily recommend them and will be calling them again.”
  • “Fair pricing, quick service, and carpets looked SO much better.”
  • “Excellent customer service and very easy to work with.”
  • “I honestly couldn’t be happier and highly recommend Edwin’s Carpet Cleaning.”

People customers mention

  • Anthony 28 reviews
  • Edwins 5 reviews
  • Tony 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Edwin's Apopka Carpet Cleaning for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

israel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Edwins carpet cleaning did an excellent job cleaning my carpets. They were on time, professional, and careful with my furniture. The carpets look fresher and brighter, and the stains are gone. Pricing was fair with no surprises. I'd happily recommend them and will be calling them again.

Paid $100–150Great price

Photos

Customer reviews

5.0 ★★★★★ 219 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Molly Pearce Art1 reviewTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was great! Saved two living room chairs. I thought I was gonna have to throw away…

Response from the owner · a week ago

Thank you for the kind words!

israel damian7 reviewsTotal number of Google reviews israel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Edwins carpet cleaning did an excellent job cleaning my carpets. They were on time, professional, and careful with my furniture. The carpets look fresher and brighter, and the stains are gone. Pricing was fair with no surprises. I'd happily recommend them and will be calling them again.

  • Price assessment: Great price
  • Price: $100–150
Response from the owner · a month ago

Thanks for the kind words. Was a pleasure to work for you. Look forward to seeing you again.

Perla Esthetics5 reviewsTotal number of Google reviews Perla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired Anthony for my business on regular basis for the last 5 years. He never disappoint . The attention to details is excellent. My carpets and chairs look like new. He has been very flexible with my busy schedule and his professionalism is unmatched. I highly recommend him! Thanks Anthony 🙏🏼

Response from the owner · 5 months ago

Thanks for the kind words. Always a pleasure to work for you.

Yamina Sfiat6 reviewsTotal number of Google reviews Yamina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony was super quick and efficient! Helped me get rid of a stain on such short notice and he was super kind. So happy to have supported a local business who is been in the industry.

Response from the owner · 6 months ago

Thank you for the kind words! Was a pleasure to work for you. 😃

Erica Thomas WynnLocal Guide · 11 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This room smelled so bad and he came through and did his thing! I’m so happy!

Response from the owner · 7 months ago

Pleasure to work for you! Thank you

Josue Avila5 reviewsTotal number of Google reviews Josue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, Professional, Did great work! Couch is CLEAN! Thank you so much. 100% recommended!!!

Response from the owner · 8 months ago

Thank you. Was a pleasure to work for you.

Nikki Stone10 reviewsTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve used Edwin’s carpet cleaning for years. The before and after are amazing! Anthony is very professional and knowledgeable! I would definitely recommend! Thank you Anthony for always providing such great service!

Kayla Crawford2 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very pleased with services from Edwin. Clean, fast, and the carpet looks and smells like it's new. I will definitely call him to clean my carpet again.

Response from the owner · 8 months ago

Thanks for the kind words! 😃

Matthew Pagan8 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony’s service and work surpassed our expectations. Excellent customer service and very easy to work with. Our furniture looks good as new thanks again!

  • Services: Upholstery cleaning, Pet stain & odor removal
Emily10 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We just had our carpets cleaned in our house by Edwin’s Carpet Cleaning and wow!! I am beyond impressed by the results. Anthony is amazing! He was so personable, efficient and gave the best customer service which is a rarity these days. He even shifted around his schedule to get to us quickly. I was in disbelief with how good our carpets looked afterwards and didn’t think our old carpets could ever look this good again. I honestly couldn’t be happier and highly recommend Edwin’s Carpet Cleaning. They are by far the best in the business and exceeded all expectations!

Response from the owner · a year ago

Hello Emily! Thank you so much for the kind words it’s was an absolute pleasure to service your home.

Edwin's Apopka Carpet Cleaning on Google Maps →

Business details