Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Edwin's Apopka Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty80−2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Edwin's Apopka Carpet Cleaning

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #173Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 219 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edwin's Apopka Carpet Cleaning is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edwin's Apopka Carpet Cleaning is better than 96% of carpet cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edwin's Apopka Carpet Cleaning is better than 80% of carpet cleaning.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edwin's Apopka Carpet Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edwin's Apopka Carpet Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Edwin's Apopka Carpet Cleaning is better than 60% of carpet cleaning.B
60

Reviews for your job

Customers hired Edwin's Apopka Carpet Cleaning for 4 kinds of job.

Edwin's Apopka Carpet Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#92 / 157

All 11 Google reviews tagged “Area rug cleaning”

KrishnaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Thanks again.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Chan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is amazing. I use them every year and the service is always top notch. I absolutely love the fragrance he uses to clean my carpet. I would definitely recommend using this company.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ZeniLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony was great!! My rugs look great and my chairs look brand new!!! I’m super happy!!! Thanks you!!!!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
PeterLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This guy is legit. We hired him based on his Google reviews. He earns my glowing review too. His services are exactly what people say.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony quickly responded when I reached out to get serviced by him. The day of, he arrived early, worked quickly and did an amazing job! Definitely recommend!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony was AMAZING! He was very professional and helpful in explaining his services, products, and response time. I will DEFINITELY be using him again and recommending his services. He's everything you want in a helpful, professional, hard worker to service home needs!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Dylan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Edwin's Apopka Carpet Cleaning for the last few years now. I have recommended their work to family and highly recommend to anyone that needs any type of carpet cleaning services!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Sierra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Hands down the best carpet cleaning I’ve ever had! Wouldn’t go anywhere else. Anthony is the best!!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can't believe it's the same carpet! I was planning on replacing it, but now I feel like I can wait and keep it longer. The cleaning more than met my expectations! Edwin was extremely knowledgeable, courteous, and arrived on time. I felt like he treated my carpet as if it was his own. I definitely will be a repeat customer!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Eddie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have been a client for 5 years and the service has always been excellent. They go the extra miles and clean up always and are on time

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AlLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning26$170–$340
Pet stain & odor removal16$153–$366
Area rug cleaning11$176–$453
Upholstery cleaning7$189–$377

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