Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Edwin's Apopka Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty80−2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Edwin's Apopka Carpet Cleaning

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #173Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 219 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Edwin's Apopka Carpet Cleaning is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Edwin's Apopka Carpet Cleaning is better than 96% of carpet cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Edwin's Apopka Carpet Cleaning is better than 80% of carpet cleaning.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Edwin's Apopka Carpet Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Edwin's Apopka Carpet Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Edwin's Apopka Carpet Cleaning is better than 60% of carpet cleaning.B
60

Reviews for your job

Customers hired Edwin's Apopka Carpet Cleaning for 4 kinds of job.

Edwin's Apopka Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#100 / 167

All 16 Google reviews tagged “Pet stain & odor removal”

Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony’s service and work surpassed our expectations. Excellent customer service and very easy to work with. Our furniture looks good as new thanks again!

Upholstery cleaningPet stain & odor removal
Thomas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony was very professional and upfront about the services. Was there on time and did an exceptional job that other companies could not do. 100% would recommend to anyone.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
melanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Edwin's Apopka Carpet Cleaning did an amazing job with our carpets. We're expecting in a few weeks and only planned on having the main rooms and nursery cleaned, but they threw in our guest room with no additional charge. They were very thorough and removed all stains. I was able to book and communicate through…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dylan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Edwin's Apopka Carpet Cleaning for the last few years now. I have recommended their work to family and highly recommend to anyone that needs any type of carpet cleaning services!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Krista4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I highly recommend using this company. We love supporting family owned businesses and this was a great choice! The carpets look 100 times better. I couldn’t be happier with the service and experience.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tanya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

He was so courteous and I am so happy with the service he provided

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sierra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Hands down the best carpet cleaning I’ve ever had! Wouldn’t go anywhere else. Anthony is the best!!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Denise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We were in a crunch to get our carpets cleaned for a house showing and they were so willing to help. They were very pleasant, professional and did a great job. I couldn't have asked for more.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can't believe it's the same carpet! I was planning on replacing it, but now I feel like I can wait and keep it longer. The cleaning more than met my expectations! Edwin was extremely knowledgeable, courteous, and arrived on time. I felt like he treated my carpet as if it was his own. I definitely will be a repeat customer!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony was fantastic. Showed up when he said he would. Did a fantastic job on our carpet that had been attacked by our new puppy over the past month. Completely transformed like new. Highly recommend this company and Anthony specifically

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cari7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony and Jamal were a pleasure to deal with. Quick, efficient,very courteous. Attention to detail. Would definitely 👍 recommend them. Will certainly be using them again. Rescheduled for 3 months from now.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony was on time, professional, thorough, and did an awesome job. Plus he wore a smile the entire time he was here. Thank you Edwin's, we love our house again!

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality
MarcLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AlLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Danny6 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning26$170–$340
Pet stain & odor removal16$153–$366
Area rug cleaning11$176–$453
Upholstery cleaning7$189–$377

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