Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
Efficient Systems, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%43+3Craft & service penalty59−4.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Efficient Systems, Inc.

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 44 security system installers · 4.8★ from 296 Google reviews

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Report card

Percentile vs other security system installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Efficient Systems, Inc. is better than 83% of security system installers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Efficient Systems, Inc. is better than 91% of security system installers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Efficient Systems, Inc. is better than 59% of security system installers.C
59
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Efficient Systems, Inc. is better than 98% of security system installers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Efficient Systems, Inc. is better than 100% of security system installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Efficient Systems, Inc. is better than 43% of security system installers.C
43

Reviews for your job

Customers hired Efficient Systems, Inc. for 8 kinds of job.

Efficient Systems, Inc. for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 9 Google reviews tagged “A/C system maintenance”

Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Robert LaPierre came out as scheduled and did a membership AC Maintenance. He also gote set up for quotes for a mini split in my 3 season room. Polite, respectful of property and all-around nice guy. Thank you Robert!

A/C system maintenance
Johnny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris R great tech, took the time to explain our options. I have used the company for 10 years on various properties for furnace repair and replacement. Fast response, fair pricing. The only company I trust.

Customer photo from Johnny's reviewCustomer photo from Johnny's review
HVAC system maintenanceA/C system maintenanceHeating system repair
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Two years ago, the first and, until now, only review I ever wrote was to give Efficient Systems a glowing five-star testimonial. Since then, the head manager, Rob, has left. With his departure most of the talent left as well. I found this all out on my last, and I do mean last, maintenance visit. As part of the…

A/C system maintenanceHVAC system maintenanceFan installation− Quality
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Adam arrived on time and clearly explained what his efforts would entail. He was clear in all communication and left the job spotless.

A/C system maintenance+ Punctuality
Phil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Mark was very thorough in his service. I appreciate quick response to all my service needs.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Adam V. visited our home recently on behalf of efficient Systems Inc, Indianapolis to perform their routine quality Control review our newly installed HVAC System, air and heat. In addition Adam very professionally tightened up three long time sagging flexible 6" ducts (unrelated to the recent install) that hung…

A/C system maintenance
Dave2 weeks ago★★★★★

Rating only, no written review.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Punctuality+ Quality+ Professionalism
Kelly6 years ago★★★★★

Rating only, no written review.

A/C system maintenanceService not listed

Price

$148+52% vs typical security system installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 77%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance17—
A/C system maintenance9—
Heating system maintenance6—
Heating system installation3—
A/C system repair2—
Heating system repair2—
Fan installation2—
HVAC duct & vent installation2—

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