Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
Efficient Systems, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%43+3Craft & service penalty59−4.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Efficient Systems, Inc.

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 44 security system installers · 4.8★ from 296 Google reviews

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Report card

Percentile vs other security system installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Efficient Systems, Inc. is better than 83% of security system installers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Efficient Systems, Inc. is better than 91% of security system installers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Efficient Systems, Inc. is better than 59% of security system installers.C
59
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Efficient Systems, Inc. is better than 98% of security system installers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Efficient Systems, Inc. is better than 100% of security system installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Efficient Systems, Inc. is better than 43% of security system installers.C
43

Reviews for your job

Customers hired Efficient Systems, Inc. for 8 kinds of job.

Efficient Systems, Inc. for fan installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Fan installation”

SteveLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jordon installed a ceiling fan at 16 feet height . Did super job !

Fan installationHeating system installationHVAC duct & vent installation+ Punctuality+ Quality+ Professionalism
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Two years ago, the first and, until now, only review I ever wrote was to give Efficient Systems a glowing five-star testimonial. Since then, the head manager, Rob, has left. With his departure most of the talent left as well. I found this all out on my last, and I do mean last, maintenance visit. As part of the…

A/C system maintenanceHVAC system maintenanceFan installation− Quality

Price

$148+52% vs typical security system installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 77%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance17—
A/C system maintenance9—
Heating system maintenance6—
Heating system installation3—
A/C system repair2—
Heating system repair2—
Fan installation2—
HVAC duct & vent installation2—

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